Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Threat Modeling, Network Security, Vulnerability Management, Intrusion Detection and Prevention, Hardening, Computer Security Incident Management, Cyber Threat Intelligence, Threat Management, Cyber Attacks, Incident Response, Cybersecurity, Network Protocols, Threat Detection, Cloud Security, Bash (Scripting Language), Debugging, Linux, Interviewing Skills, Python Programming, SQL
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Large Language Modeling, MLOps (Machine Learning Operations), Artificial Intelligence, Cloud Computing, Cloud Infrastructure, Infrastructure Architecture, Data Infrastructure, IT Infrastructure, Information Technology Operations, Deep Learning, Network Infrastructure, Hardware Architecture, Machine Learning, Data Centers, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, OSI Models, Cybersecurity, Network Security, Network Protocols, Microsoft Windows, Operating Systems, Lightweight Directory Access Protocols, Data Security, Linux, Encryption, Technical Support, Computer Hardware, Computer Networking, Information Technology
Beginner · Professional Certificate · 3 - 6 Months

NVIDIA
Skills you'll gain: OSI Models, TCP/IP, Data Centers, Network Protocols, Network Infrastructure, Local Area Networks, General Networking, Network Architecture, Computer Networking, Network Switches, System Requirements
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Administration, IT Security Architecture, Operating System Administration, Remote Access Systems, IT Infrastructure, Hardening, Network Troubleshooting, OSI Models, Computer Networking, Routing Protocols, Desktop Support, Application Security, TCP/IP, Security Strategy, Server Administration, Network Security, Technical Support, Microsoft Windows, Computer Hardware, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Remote Access Systems, Application Programming Interface (API), Network Model, TCP/IP, Network Protocols, System Programming, Data Access, Performance Tuning, Data Sharing, Computer Hardware
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Node.JS, Unit Testing, Server Side, Javascript, Debugging, Back-End Web Development, File Systems, Development Testing, Web Applications, JSON
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, HTML and CSS, JSON, React.js, Jest (JavaScript Testing Framework), Hypertext Markup Language (HTML), Javascript, Bootstrap (Front-End Framework), Ajax, Web Design, Web Development Tools, Web Design and Development, Cascading Style Sheets (CSS), Unit Testing, UI Components, User Interface and User Experience (UI/UX) Design, Web Development, Front-End Web Development, Mobile Development, JavaScript Frameworks
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Application Security, Lightweight Directory Access Protocols, TCP/IP, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Node.JS, API Gateway, MySQL, Restful API, MongoDB, Microservices, API Design, NoSQL, Object-Relational Mapping, Database Design, Relational Databases, Unit Testing, SQL, Databases, Server Side, Application Deployment, Javascript, Application Programming Interface (API), Software Documentation, Data Modeling
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Web Development Tools, Web Design and Development, Web Design, Front-End Web Development, Semantic Web, Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design, Front-End Web Development, Mobile Development, UI Components
Beginner · Course · 1 - 4 Weeks