Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Operating System Administration, Lightweight Directory Access Protocols, Server Administration, Active Directory, Cloud Computing, Windows Servers, Servers, Network Administration, Information Technology, Disaster Recovery, Data Storage Technologies, Technical Consulting, Dynamic Host Configuration Protocol (DHCP), Virtualization, Network Protocols, User Accounts
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Peer Review, Writing and Editing, Writing, Journals, Editing, Science and Research, Grammar, Research, Healthcare Ethics, Storytelling
Beginner · Course · 1 - 3 Months

London Business School
Skills you'll gain: Financial Statement Analysis, Financial Analysis, Financial Statements, Balance Sheet, Financial Reporting, Financial Modeling, Income Statement, Return On Investment, Accounting, Investments, Cash Flows, Asset Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Open Web Application Security Project (OWASP), Threat Modeling, Network Security, Threat Management, Vulnerability Management, Intrusion Detection and Prevention, Hardening, Computer Security Incident Management, Security Management, Cyber Threat Intelligence, Cyber Attacks, Incident Response, Cybersecurity, Network Protocols, Bash (Scripting Language), Debugging, Linux, Interviewing Skills, Python Programming, SQL
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Centers, Artificial Intelligence, Cloud Infrastructure, IT Infrastructure, Network Infrastructure, Machine Learning Methods, Generative AI, Software Architecture, Data Storage, Deep Learning, Cloud Computing Architecture, Systems Architecture, Hardware Architecture, Machine Learning, Containerization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Administration, Network Security, Operating System Administration, Remote Access Systems, IT Infrastructure, Network Troubleshooting, Information Systems Security, OSI Models, Computer Networking, Hardening, Routing Protocols, Desktop Support, TCP/IP, Application Security, Server Administration, Technical Support, Microsoft Windows, Computer Hardware, Software Installation, Help Desk Support
Beginner · Professional Certificate · 3 - 6 Months

NVIDIA
Skills you'll gain: OSI Models, TCP/IP, Data Centers, Network Protocols, Network Infrastructure, Local Area Networks, General Networking, Network Architecture, Computer Networking, Network Planning And Design, Network Switches, System Requirements
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, IT Security Architecture, TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, OSI Models, Cybersecurity, Network Security, Network Protocols, Microsoft Windows, Application Security, Operating Systems, Lightweight Directory Access Protocols, Server Administration, Technical Support, Computer Hardware, Computer Networking, Information Technology
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Node.JS, API Gateway, MySQL, Restful API, MongoDB, Microservices, NoSQL, Object-Relational Mapping, Application Programming Interface (API), Database Design, Relational Databases, Unit Testing, SQL, Databases, Data Persistence, Server Side, Application Deployment, Javascript, Software Documentation, Data Modeling
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Remote Access Systems, TCP/IP, Network Protocols, System Programming, Operating Systems, Hardware Architecture, Performance Tuning, Computer Hardware
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Node.JS, Unit Testing, Server Side, Javascript, Debugging, Back-End Web Development, File Systems, Development Testing, Web Applications
Intermediate · Course · 1 - 3 Months