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  • Customer Engagement

Results for "customer engagement"


  • C

    Coursera

    Measure Engagement Drivers

    Skills you'll gain: Employee Engagement, Employee Surveys, People Analytics, Data Storytelling, Data Literacy, AI literacy, Stakeholder Engagement, Report Writing, Human Resource Strategy, Data-Driven Decision-Making, Surveys, Prompt Engineering, Data Analysis, Benchmarking, ChatGPT, AI Workflows, Decision Making, Prioritization

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Microsoft

    Culture, Inclusion and Engagement

    Skills you'll gain: People Analytics, Dashboard, Culture Transformation, Data Literacy, Experimentation, Dashboard Creation, Power BI, Analytics, Microsoft Copilot, Heat Maps, Employee Engagement, Employee Surveys, Culture, Performance Metric, Workplace inclusivity, Microsoft Power Platform, Business, Leadership and Management, Business Strategy, Leadership

    Advanced · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Automatic Data Processing, Inc. (ADP)

    Employee Engagement & Retention Leadership

    Skills you'll gain: Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Productivity, Visionary, Peer Review, Team Motivation, Recognizing Others, Team Collaboration, Collaboration, Team Oriented, Employee Engagement, Rapport Building, Value Propositions, Team Leadership, People Development, Employee Performance Management, Employee Retention

    4.7 stars, 22 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (22) · Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Accountability and Employee Engagement

    Skills you'll gain: Strategic Decision-Making, Accountability, Decision Making, Conflict Management, Business Ethics, Trustworthiness, Risk Management, Strategic Thinking, Personal Integrity, Strategic Leadership, Culture Transformation, Risk Mitigation, Leadership and Management, Risk Analysis, Engineering Management, Ethical Standards And Conduct, Organizational Leadership, Empathy, Organizational Strategy, Technical Management

    4.7 stars, 17 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (17) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    YouTube Live: Streaming Engagement

    Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Brand Loyalty, Content Strategy, Post-Production, Customer Relationship Building, Discussion Facilitation, Community Development, Content Creation, Photo/Video Production and Technology

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    2026 Introduction To Customer Service & Customer Support

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening

    5 stars, 8 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (8) · Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • H

    Harvard Business School Online

    Creating Customer Value

    Skills you'll gain: Value Propositions, Customer experience strategy (CX), Business Strategy, Strategic Thinking, Customer Retention, Customer Analysis, Strategic Marketing, Corporate Strategy, Customer Insights, Cost Benefit Analysis, Revenue Management, Return On Investment, Consumer Behaviour, Branding, Customer experience improvement, Supplier Relationship Management, Financial Analysis, Business Analysis, Market Dynamics, Competitive Analysis

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • H

    HRCI

    Employee Engagement and Organizational Performance

    Skills you'll gain: Employee Coaching, Workplace inclusivity, Employee Relations, Human Resources Management and Planning, Performance Appraisal, Employee Performance Management, Human Resource Strategy, Human Resources, Human Relations Movement, Employee Engagement, Performance Review, Performance Management, Human Resource Management, Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Performance Improvement, Employee Surveys, Employee Retention, Organizational Leadership, Cultural Diversity

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of North Texas

    Pathways to Civic Engagement

    Skills you'll gain: Cultural Diversity, Diversity Awareness, Disabilities, Team Collaboration, Community Organizing, Community Development, Immigration Law, Community Outreach, Intercultural Competence, Social Impact, Community and Social Work, Cultural Sensitivity, Social and Human Services, Socioeconomics, Human Services, Social Work, Developmental Disabilities, Social Justice, Interpersonal Communications, Mental Health Diseases and Disorders

    Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    Customer Analytics & Intelligence

    Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Brand Loyalty, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement

    4.5 stars, 130 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (130) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Alberta

    Indigenous Engagement and Partnership Development

    Skills you'll gain: Cultural Responsiveness, Community Development, Data Sharing, Data Ethics, Diversity Awareness, Health Disparities, Research Methodologies, Relationship Building, Community and Social Work, Community Health, Ethical Standards And Conduct, Data Governance, General Science and Research, Consultative Approaches, Data Literacy

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media

    4.8 stars, 38 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (38) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
1…171819…395

In summary, here are 10 of our most popular customer engagement courses

  • Measure Engagement Drivers: Coursera
  • Culture, Inclusion and Engagement: Microsoft
  • Employee Engagement & Retention Leadership: Automatic Data Processing, Inc. (ADP)
  • Accountability and Employee Engagement: University of Colorado Boulder
  • YouTube Live: Streaming Engagement: Coursera
  • 2026 Introduction To Customer Service & Customer Support: Alex Genadinik
  • Creating Customer Value: Harvard Business School Online
  • Employee Engagement and Organizational Performance: HRCI
  • Pathways to Civic Engagement: University of North Texas
  • Customer Analytics & Intelligence: Coursera

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