Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Computer Architecture, Hardware Architecture, Microarchitecture, Computer Systems, Computational Logic, Hardware Design, Computer Hardware, Programming Principles, System Programming, Systems Architecture, Program Development, Data Storage, Memory Management
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Curriculum Development, Education and Training, Diversity Training, Workplace inclusivity, Advocacy, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Diversity Programs, Community Organizing, Lifelong Learning, Cultural Responsiveness, Social Justice
Beginner · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Customer Success Management, Sales Prospecting, Content Strategy, Persona Development, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing, Writing
Beginner · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Federated Learning, Wireless Networks, Emerging Technologies, Digital Communications, Communication Systems, Blockchain, Internet Of Things, Network Security, Telecommunications, Network Performance Management, Network Planning And Design, Zero Trust Network Access, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Electrical Engineering, Network Analysis, Information Technology, Electronics Engineering, Machine Learning, Trustworthiness
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: B2B Sales, Stakeholder Engagement, Overcoming Objections, Solution Sales Engineering, Stakeholder Management, Closing (Sales), Price Negotiation, Negotiation, Sales Management, Sales Presentation, Solution Selling, Active Listening, Sales Operations, Sales Process, Sales Pipelines, Strategic Partnership, Sales, Proposal Development, Customer and Client Support, Customer Communications Management
Intermediate · Professional Certificate · 3 - 6 Months

Pearson
Skills you'll gain: Scope Management, Project Schedules, Project Scoping, Scheduling, Requirements Management, Resource Allocation, Project Planning, Resource Planning, Project Documentation, Project Management, Solution Delivery, Resource Utilization, Project Controls, Product Requirements, Work Breakdown Structure, Agile Methodology, Agile Project Management, Dependency Analysis
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Pivot Tables And Charts, Data Visualization, Statistical Inference, Data Visualization Software, Data Presentation, Correlation Analysis, Microsoft Excel, Spreadsheet Software, Statistics, Regression Analysis, Statistical Hypothesis Testing, Data Analysis, Statistical Methods, Excel Formulas, Statistical Analysis, Sampling (Statistics), Data Analysis Software, Descriptive Statistics, Predictive Modeling, Variance Analysis
Intermediate · Course · 1 - 3 Months
Liberty Mutual Insurance
Skills you'll gain: Closing (Sales), Overcoming Objections, Sales Prospecting, Prospecting and Qualification, Insurance Sales, Customer Relationship Building, Customer Retention, Sales Presentation, Consultative Selling, Selling Techniques, Lead Generation, Sales Presentations, Sales Development, Sales, Customer Analysis, Relationship Management, Relationship Building, Upselling, Needs Assessment, New Business Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Hospitality Services, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, Process Optimization, People Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Research, UI/UX Research, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, UI/UX Strategy, Persona (User Experience), User Centered Design, Usability, User Flows, User Interface (UI) Design, Responsive Web Design, Graphic and Visual Design, Interactive Design, Interaction Design, Layout Design, Design Elements And Principles, Typography, Prototyping
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Marketing Analytics, Supervised Learning, Customer Analysis, Customer Retention, Data-Driven Marketing, Applied Machine Learning, Predictive Analytics, Marketing, Scikit Learn (Machine Learning Library), Machine Learning Methods, AI Personalization, Customer Insights, Machine Learning, Model Deployment, Predictive Modeling, Machine Learning Algorithms, Python Programming, Personalized Service, Model Training, Model Evaluation
Beginner · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Sheets, Data Validation, Spreadsheet Software, Data Visualization, Google Workspace, Productivity Software, Automation, Data Analysis Software, Business Solutions, Data Integration, Analysis
Intermediate · Course · 1 - 3 Months