Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Sales Presentation, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Company, Product, and Service Knowledge, Sales Strategy, Product Promotion, Customer Engagement, Product Demonstration, Brand Loyalty, Rapport Building, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Program Implementation, Plan Execution, Business Planning, Sustainability Reporting, Contract Management, Sustainable Development, Policy Development, Annual Reports, Vendor Contracts, Goal Setting, Corporate Sustainability, Sustainable Business, Strategic Partnership, Interactive Learning, Project Planning, Peer Review, Report Writing, Business Reporting, Stakeholder Management, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Functional Behavior Assessment, Applied Behavior Analysis, Behavioral Health, Instructional Strategies
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Creativity, Generative AI, Artificial Intelligence, Computational Thinking, Computer Programming, Visualization (Computer Graphics), Algorithms, Musical Composition, Art History, Music History
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Business Analysis, Problem Management, Process Analysis, Design Thinking, Business Process Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Labor Law, Workplace inclusivity, Human Resources, Communication, Compliance Management, Active Listening
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Object Oriented Design, Unified Modeling Language, Object Oriented Programming (OOP), Software Development, Software Architecture, Software Engineering, Software Design, Software Development Methodologies, System Design and Implementation, Systems Analysis, Technical Design, Requirements Analysis
Beginner · Course · 3 - 6 Months

Skills you'll gain: Market Data, Financial Data, Financial Statement Analysis, Financial Analysis, Data Analysis, Financial Statements, Technical Analysis, Real Time Data, Financial Market, Accounting and Finance Software, Securities Trading
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Engineering, Control Systems, Electronics, Engineering Analysis, Systems Analysis, Technical Design, Matlab, Simulations
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Leadership, Nursing Administration, Nursing, Health Care Administration, Health Informatics, Innovation, Systems Thinking, Self-Awareness, Personal Development, Cultural Diversity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Postman API Platform, Application Programming Interface (API), Software Testing, Restful API, Development Environment, Collaborative Software, Web Applications, JSON, Data Import/Export, Authentications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, System Support, Desktop Support, TCP/IP, Linux, General Networking, Patch Management, Operating Systems, User Accounts, Network Routers, System Monitoring, Hardware Troubleshooting, Network Troubleshooting, Mac OS, Network Security
Intermediate · Course · 1 - 3 Months