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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Business-to-Consumer (B2C) Sales Strategies and Techniques

    Skills you'll gain: Sales Presentation, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Company, Product, and Service Knowledge, Sales Strategy, Product Promotion, Customer Engagement, Product Demonstration, Brand Loyalty, Rapport Building, Consumer Behaviour

    4.9
    Rating, 4.9 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Foundational Sustainability Skills & Competencies

    Skills you'll gain: Program Implementation, Plan Execution, Business Planning, Sustainability Reporting, Contract Management, Sustainable Development, Policy Development, Annual Reports, Vendor Contracts, Goal Setting, Corporate Sustainability, Sustainable Business, Strategic Partnership, Interactive Learning, Project Planning, Peer Review, Report Writing, Business Reporting, Stakeholder Management, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    MedCerts

    Functional Approach to Understanding Behavior

    Skills you'll gain: Functional Behavior Assessment, Applied Behavior Analysis, Behavioral Health, Instructional Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Creatividad computacional

    Skills you'll gain: Creativity, Generative AI, Artificial Intelligence, Computational Thinking, Computer Programming, Visualization (Computer Graphics), Algorithms, Musical Composition, Art History, Music History

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Conduct a 5 Whys Analysis in Miro

    Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Business Analysis, Problem Management, Process Analysis, Design Thinking, Business Process Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    28 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    Industrial Relations: Fostering Workplace Climate

    Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Labor Law, Workplace inclusivity, Human Resources, Communication, Compliance Management, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    P

    Peking University

    面向对象技术高级课程(The Advanced Object-Oriented Technology)

    Skills you'll gain: Object Oriented Design, Unified Modeling Language, Object Oriented Programming (OOP), Software Development, Software Architecture, Software Engineering, Software Design, Software Development Methodologies, System Design and Implementation, Systems Analysis, Technical Design, Requirements Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 3 - 6 Months

  • C

    Coursera

    Анализ акций и отчетности Apple с помощью Bloomberg Terminal

    Skills you'll gain: Market Data, Financial Data, Financial Statement Analysis, Financial Analysis, Data Analysis, Financial Statements, Technical Analysis, Real Time Data, Financial Market, Accounting and Finance Software, Securities Trading

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Techniques of Design-Oriented Analysis

    Skills you'll gain: Power Electronics, Electrical Engineering, Control Systems, Electronics, Engineering Analysis, Systems Analysis, Technical Design, Matlab, Simulations

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Nursing Informatics Leadership Theory and Practice

    Skills you'll gain: Leadership, Nursing Administration, Nursing, Health Care Administration, Health Informatics, Innovation, Systems Thinking, Self-Awareness, Personal Development, Cultural Diversity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    49 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Postman Tutorial: Getting Started with API Testing

    Skills you'll gain: Postman API Platform, Application Programming Interface (API), Software Testing, Restful API, Development Environment, Collaborative Software, Web Applications, JSON, Data Import/Export, Authentications

    4.4
    Rating, 4.4 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Operating Systems and Networking Fundamentals

    Skills you'll gain: Operating System Administration, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, System Support, Desktop Support, TCP/IP, Linux, General Networking, Patch Management, Operating Systems, User Accounts, Network Routers, System Monitoring, Hardware Troubleshooting, Network Troubleshooting, Mac OS, Network Security

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Business-to-Consumer (B2C) Sales Strategies and Techniques: Coursera
  • Foundational Sustainability Skills & Competencies: Arizona State University
  • Functional Approach to Understanding Behavior: MedCerts
  • Creatividad computacional: Universidad Nacional Autónoma de México
  • Conduct a 5 Whys Analysis in Miro: Coursera
  • Industrial Relations: Fostering Workplace Climate: Coursera
  • 面向对象技术高级课程(The Advanced Object-Oriented Technology): Peking University
  • Анализ акций и отчетности Apple с помощью Bloomberg Terminal: Coursera
  • Techniques of Design-Oriented Analysis: University of Colorado Boulder
  • Nursing Informatics Leadership Theory and Practice: University of Minnesota

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