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  • Customer Engagement

Results for "customer engagement"


  • M

    Microsoft

    Project Manager Engagement with Stakeholders

    Skills you'll gain: Stakeholder Engagement, Stakeholder Communications, Stakeholder Management, Conflict Management, Project Management Institute (PMI) Methodology, Strategic Communication, Cultural Diversity, Project Management, Intercultural Competence, Agile Project Management, Communication Strategies, Cultural Sensitivity, Stakeholder Analysis, Communication, Organizational Structure, Rapport Building, Relationship Building

    4.8 stars, 63 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (63) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    Duke University

    Civic Engagement in American Democracy

    Skills you'll gain: Political Sciences, Public Affairs, Social Sciences, Social Studies, Advocacy, Public Policies, Governance, Public Administration

    4.8 stars, 116 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (116) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    4.3 stars, 38 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.3 (38) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    Coursera

    YouTube Growth: Boost Your Engagement

    Skills you'll gain: Drive Engagement, Driving engagement, Live Streaming, Content Development and Management, Digital Publishing, Content Scheduling, Social Media Marketing, Growth Strategies, Customer Engagement, Social Media Content, Content Management, Social Media Strategy, Content Optimization, Video Production, Content Strategy, Content Creation, Production Schedule

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Customer Service Excellence Capstone

    Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    TikTok Growth: Boost Your Engagement

    Skills you'll gain: TikTok, Driving engagement, Drive Engagement, Content Scheduling, Content Strategy, Social Media Management, Social Media Content, Content Development and Management, Strategic Partnership, Social Media Marketing, Social Media Strategy, Social Media, Customer Engagement, Content Management, Community Development, Content Creation, Calendar Management

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Improving Math Engagement with Prodigy

    Skills you'll gain: Education Software and Technology, Mathematics Education

    4.7 stars, 88 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.7 (88) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • J

    Johns Hopkins University

    Community Engagement Principles: Health Research & Practice

    Skills you'll gain: Health Equity, Community Health, Community Outreach, Community Development, Health Disparities, Public Health, Community Organizing, Social Determinants Of Health, Research, Rapport Building, Healthcare Ethics, Social Justice, Team Collaboration, Driving engagement, Sustainable Systems

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Free
    Free
  • C

    Coursera

    Facebook Live: Real-Time Engagement

    Skills you'll gain: Facebook, Driving engagement, Content Scheduling, Live Streaming, Drive Engagement, Scheduling, Social Media Management, Social Media, Social Media Strategy, Social Media Content, Social Media Marketing, Customer Engagement, Video Production, Content Strategy, Photo/Video Production and Technology

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    John Wiley & Sons

    Nonprofit Marketing, Engagement, and Governance

    Skills you'll gain: Newsletters, Governance, Event Planning, Event Management, Public Relations, Branding, Brand Strategy, Philanthropy, Fundraising, Stakeholder Communications, Stakeholder Management, Digital Media Strategy, Storytelling, Marketing and Public Relations, Media and Communications, Organizational Effectiveness, Organizational Leadership, Marketing, Marketing Strategy and Techniques, Operations

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • L

    LearnQuest

    Drive Engagement & Close Complex Deals

    Skills you'll gain: Persuasive Communication, Enterprise Sales, Global Marketing, Drive Engagement, Value Propositions, Proposal Development

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    Generative AI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative AI Agents, Standard Operating Procedure, ChatGPT, Customer Support, LLM Application, AI literacy, Product Support, Customer Service, Procedure Development, Model Evaluation, Customer Analysis, Responsible AI, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Augmented and Virtual Reality (AR/VR), Machine Learning

    4.7 stars, 12K reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
1…181920…395

In summary, here are 10 of our most popular customer engagement courses

  • Project Manager Engagement with Stakeholders: Microsoft
  • Civic Engagement in American Democracy: Duke University
  • HubSpot: Working with a ticketing system: Coursera
  • YouTube Growth: Boost Your Engagement: Coursera
  • Customer Service Excellence Capstone: Microsoft
  • TikTok Growth: Boost Your Engagement: Coursera
  • Improving Math Engagement with Prodigy: Coursera
  • Community Engagement Principles: Health Research & Practice: Johns Hopkins University
  • Facebook Live: Real-Time Engagement: Coursera
  • Nonprofit Marketing, Engagement, and Governance: John Wiley & Sons

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