
Skills you'll gain: Desktop Support, Operating Systems, Operating System Administration, Help Desk Support, Technical Support, System Support, Computer Systems, Technical Support and Services, Remote Access Systems, Debugging, Issue Tracking, Microsoft Windows, Performance Tuning, Software Installation, Patch Management, Microsoft Office
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation
Intermediate · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Decision Making, Decision Intelligence, Psychology, Critical Thinking, Social Sciences, Interpersonal Communications, Diversity Awareness, Persuasive Communication
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Reinforcement Learning, Machine Learning Methods, Machine Learning Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Algorithms, Decision Intelligence, Markov Model, Deep Learning, Applied Machine Learning, Statistical Methods, Sampling (Statistics)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Negotiation, Trustworthiness, Influencing, Stakeholder Engagement, Leadership and Management, Stakeholder Management, Analytical Skills, Analysis, Leadership, Cooperation, Supervision, Conflict Management, Collaboration, Team Leadership, Communication, Critical Thinking, Team Collaboration, Case Studies, Decision Making, Relationship Building
Intermediate · Course · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Power Electronics, Electrical Power, Plant Operations and Management, Sustainable Engineering, Electrical Systems, Sustainable Technologies, Energy and Utilities, Semiconductors, Electronics, Environmental Engineering, Electrical Engineering, Materials science, Physics, Engineering Calculations, Manufacturing Processes, Mathematical Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Process Modeling, Process Mapping, Business Process Modeling, Process Analysis, Business Analysis, Data Storytelling, Business Analysis Tools, Business Process Improvement, Feasibility Studies, Systems Analysis, Stakeholder Analysis, Process Optimization, Requirements Management, Business Systems Analysis, Systems Design, Communication Planning, Test Planning, Information Technology, Database Management, Agile Methodology
Beginner · Professional Certificate · 3 - 6 Months

Yunus Social Business Fund Bengaluru
Skills you'll gain: Cash Flows, Cash Flow Forecasting, Financial Analysis, Decision Making, Risk Analysis, Business Valuation, Risk Management Framework, Strategic Decision-Making, Cost Benefit Analysis, Social Impact, Capital Budgeting, Finance, Stakeholder Analysis, Economics, Policy, and Social Studies, Business Acumen
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Workforce Management, Google Workspace, Data Maintenance, Data Store, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Workflow Management, Operations, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Probability & Statistics, Statistics, Data-Driven Decision-Making, Probability, Probability Distribution, Estimation, Business Analytics, Data Analysis, Statistical Methods, Analytics, Statistical Modeling, Statistical Analysis, Descriptive Statistics, Correlation Analysis, Variance Analysis
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Mixed · Course · 1 - 4 Weeks