Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

MathWorks
Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Systems Architecture, Functional Design, System Design and Implementation, Requirements Analysis, Requirements Elicitation, Verification And Validation
Beginner · Course · 1 - 4 Weeks
Stanford University
Skills you'll gain: Game Theory, Bidding, Social Sciences, Resource Allocation, Policy Analysis, Economics, Behavioral Economics, Decision Making, Socioeconomics, Mathematical Theory & Analysis
Advanced · Course · 1 - 3 Months

Duke University
Skills you'll gain: Innovation, Entrepreneurship, Team Building, Business Modeling, Environmental Issue, Business Planning, New Business Development, Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainable Development, Business Development, Action Oriented, Stakeholder Engagement, Case Studies, Market Opportunities
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Standards, Sustainable Development, Sustainable Business, Sustainability Reporting, Performance Measurement, Social Impact, Stakeholder Engagement, Investment Management, Governance, Key Performance Indicators (KPIs), Asset Management, Data-Driven Decision-Making, Verification And Validation, Accountability
Mixed · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Robotics, Programmable Logic Controllers, Electrical Systems, Automation Engineering, Hydraulics, Control Systems, Automation, Simulation and Simulation Software, Internet Of Things, Manufacturing Processes, Mechanical Engineering, Real Time Data, Human Machine Interfaces, Industrial Engineering, Hardware Troubleshooting, Image Analysis, Matlab, Equipment Design, Computer Vision, Embedded Software
Intermediate · Specialization · 1 - 3 Months

28DIGITAL
Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Embedded Software, Internet Of Things, Security Requirements Analysis, Network Architecture, Network Security, Operating Systems, Cybersecurity, Web Services, Encryption, Network Protocols, Public Key Cryptography Standards (PKCS), System Programming, Simple Object Access Protocol (SOAP), Application Development, System Requirements, C (Programming Language), System Design and Implementation, Software Development
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Professional Networking, Intercultural Competence, Communication, Cultural Sensitivity, Business Writing, Setting Appointments, Writing
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: 3D Modeling, Autodesk, Design Software, 3D Assets, Computer-Aided Design, Visualization (Computer Graphics), Computer Graphics, Industrial Design
Beginner · Course · 1 - 3 Months

American Psychological Association
Skills you'll gain: Institutional Review Board (IRB), Data Visualization, Descriptive Statistics, Quantitative Research, Plot (Graphics), Data Literacy, Scientific Methods, Graphing, Research Design, Statistical Hypothesis Testing, Probability & Statistics, Research, Statistical Inference, Statistics, Statistical Analysis, Surveys, Sample Size Determination, Ethical Standards And Conduct, Data Analysis, Research and Design
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Deployment, Application Deployment, OpenShift, Cloud Applications, Serverless Computing, Microservices, Istio, API Gateway, Restful API, Cloud Computing, IBM Cloud, Kubernetes, Application Development, Software Architecture, Scalability, Flask (Web Framework)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Networking Hardware, TCP/IP, Network Security, Network Protocols, Endpoint Detection and Response, Network Routing, Cybersecurity, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), Firewall, General Networking, Information Systems Security, Intrusion Detection and Prevention, Endpoint Security, Network Infrastructure, Network Planning And Design, Wireless Networks, Security Information and Event Management (SIEM), Network Analysis, Data Loss Prevention
Intermediate · Course · 1 - 3 Months