Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment
Beginner · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Technology Roadmaps, Innovation, Sales Process, Technology Strategies, Market Analysis, Target Market, Marketing, Business Strategy, Forecasting, Ideation, Marketing Strategies, Strategic Planning, Competitive Analysis, Business Strategies
Intermediate · Specialization · 3 - 6 Months

Michigan State University
Skills you'll gain: Unity Engine, Animations, 3D Modeling, Color Theory, Animation and Game Design, 3D Assets, Video Game Development, Game Design, Adobe Photoshop, Autodesk Maya, Visualization (Computer Graphics), Computer Graphics, Conceptual Design, Computer Graphic Techniques, Prototyping, Graphic and Visual Design, Graphical Tools, Design, Data Import/Export, Design Elements And Principles
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Oracle Cloud, Oracle Databases, Identity and Access Management, Cloud Computing Architecture, Cloud Infrastructure, Database Application, Cloud Security, Data Storage, Computing Platforms, Cloud Services, Cloud Storage, Data Storage Technologies, Cloud Computing, Infrastructure As A Service (IaaS), Data Security, Scalability, Encryption, Network Routing
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Feature Engineering, Unsupervised Learning, Data Ethics, Data Presentation, Data Storytelling, Big Data, Relational Databases, Supervised Learning, Database Systems, Dataflow, Data Visualization Software, Databases, Predictive Analytics, Statistical Modeling, R Programming, Data Analysis, SQL, Predictive Modeling, Data Processing, Python Programming
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Requirements Documents, User Story, Stakeholder Management, Business Requirements, Requirements Analysis, Business Modeling, Business Process Improvement, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Systems Analysis, Root Cause Analysis
Intermediate · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Data Pipelines, Data Architecture, Requirements Analysis, Amazon Web Services, Data Warehousing, Data Processing, System Requirements, Performance Tuning, Extract, Transform, Load, Security Controls, Cloud Computing, Data Transformation, Scalability
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, AI Product Strategy, A/B Testing, Product Development, Agile Methodology, User Experience, Data-Driven Decision-Making, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Data Structures, Spring Boot, Restful API, Model View Controller, Spring Framework, Java Programming, Application Programming Interface (API), Java, Back-End Web Development, Authentications, Authorization (Computing), Application Security, Object Oriented Programming (OOP)
Advanced · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Go (Programming Language), Object Oriented Programming (OOP), Functional Design, Data Structures, Software Design, Debugging
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Cybersecurity, IT Security Architecture, Network Security, Disaster Recovery, Application Security, Business Continuity, Cryptography, Secure Coding, Systems Development Life Cycle, Security Controls, Law, Regulation, and Compliance, Infrastructure Security, Safety and Security, Identity and Access Management, Governance, Risk Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Story, Business Process Modeling, Risk Analysis, Performance Measurement, Stakeholder Management, Process Analysis, Business Analysis, Risk Management, Requirements Elicitation, Process Design, Requirements Management, Business Process, Process Mapping, Process Improvement, Business Systems Analysis, Business Risk Management, Gap Analysis, Enterprise Risk Management (ERM), Business Requirements, SAP Applications
Beginner · Professional Certificate · 3 - 6 Months