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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


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    C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

    5
    Rating, 5 out of 5 stars
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    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    EIT Digital

    Value Creation Through Innovation

    Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Technology Roadmaps, Innovation, Sales Process, Technology Strategies, Market Analysis, Target Market, Marketing, Business Strategy, Forecasting, Ideation, Marketing Strategies, Strategic Planning, Competitive Analysis, Business Strategies

    4.6
    Rating, 4.6 out of 5 stars
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    721 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
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    Michigan State University

    Art for Games

    Skills you'll gain: Unity Engine, Animations, 3D Modeling, Color Theory, Animation and Game Design, 3D Assets, Video Game Development, Game Design, Adobe Photoshop, Autodesk Maya, Visualization (Computer Graphics), Computer Graphics, Conceptual Design, Computer Graphic Techniques, Prototyping, Graphic and Visual Design, Graphical Tools, Design, Data Import/Export, Design Elements And Principles

    4.5
    Rating, 4.5 out of 5 stars
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    430 reviews

    Beginner · Specialization · 3 - 6 Months

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    Oracle

    Oracle Cloud Infrastructure Foundations

    Skills you'll gain: Oracle Cloud, Oracle Databases, Identity and Access Management, Cloud Computing Architecture, Cloud Infrastructure, Database Application, Cloud Security, Data Storage, Computing Platforms, Cloud Services, Cloud Storage, Data Storage Technologies, Cloud Computing, Infrastructure As A Service (IaaS), Data Security, Scalability, Encryption, Network Routing

    4.7
    Rating, 4.7 out of 5 stars
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    237 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Data Science at Scale

    Skills you'll gain: Feature Engineering, Unsupervised Learning, Data Ethics, Data Presentation, Data Storytelling, Big Data, Relational Databases, Supervised Learning, Database Systems, Dataflow, Data Visualization Software, Databases, Predictive Analytics, Statistical Modeling, R Programming, Data Analysis, SQL, Predictive Modeling, Data Processing, Python Programming

    4.2
    Rating, 4.2 out of 5 stars
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    922 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Certified Business Analysis Professional™ (CBAP®)

    Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Requirements Documents, User Story, Stakeholder Management, Business Requirements, Requirements Analysis, Business Modeling, Business Process Improvement, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Systems Analysis, Root Cause Analysis

    4.7
    Rating, 4.7 out of 5 stars
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    318 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
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    DeepLearning.AI

    Introduction to Data Engineering

    Skills you'll gain: Data Pipelines, Data Architecture, Requirements Analysis, Amazon Web Services, Data Warehousing, Data Processing, System Requirements, Performance Tuning, Extract, Transform, Load, Security Controls, Cloud Computing, Data Transformation, Scalability

    4.8
    Rating, 4.8 out of 5 stars
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    452 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Product Analytics and AI

    Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, AI Product Strategy, A/B Testing, Product Development, Agile Methodology, User Experience, Data-Driven Decision-Making, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development

    4.7
    Rating, 4.7 out of 5 stars
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    496 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Board Infinity

    Data Structures & Backend with Java

    Skills you'll gain: Data Structures, Spring Boot, Restful API, Model View Controller, Spring Framework, Java Programming, Application Programming Interface (API), Java, Back-End Web Development, Authentications, Authorization (Computing), Application Security, Object Oriented Programming (OOP)

    4.3
    Rating, 4.3 out of 5 stars
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    149 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of California, Irvine

    Functions, Methods, and Interfaces in Go

    Skills you'll gain: Go (Programming Language), Object Oriented Programming (OOP), Functional Design, Data Structures, Software Design, Debugging

    4.6
    Rating, 4.6 out of 5 stars
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    1K reviews

    Intermediate · Course · 1 - 4 Weeks

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    Kennesaw State University

    Cybersecurity and Its Ten Domains

    Skills you'll gain: Cybersecurity, IT Security Architecture, Network Security, Disaster Recovery, Application Security, Business Continuity, Cryptography, Secure Coding, Systems Development Life Cycle, Security Controls, Law, Regulation, and Compliance, Infrastructure Security, Safety and Security, Identity and Access Management, Governance, Risk Management

    4.4
    Rating, 4.4 out of 5 stars
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    2.4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SAP

    SAP Business Analyst

    Skills you'll gain: User Story, Business Process Modeling, Risk Analysis, Performance Measurement, Stakeholder Management, Process Analysis, Business Analysis, Risk Management, Requirements Elicitation, Process Design, Requirements Management, Business Process, Process Mapping, Process Improvement, Business Systems Analysis, Business Risk Management, Gap Analysis, Enterprise Risk Management (ERM), Business Requirements, SAP Applications

    4.4
    Rating, 4.4 out of 5 stars
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    138 reviews

    Beginner · Professional Certificate · 3 - 6 Months

Searches related to service design

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
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In summary, here are 10 of our most popular service design courses

  • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera
  • Value Creation Through Innovation: EIT Digital
  • Art for Games: Michigan State University
  • Oracle Cloud Infrastructure Foundations: Oracle
  • Data Science at Scale: University of Washington
  • Certified Business Analysis Professional™ (CBAP®): Starweaver
  • Introduction to Data Engineering: DeepLearning.AI
  • Product Analytics and AI: University of Virginia
  • Data Structures & Backend with Java: Board Infinity
  • Functions, Methods, and Interfaces in Go: University of California, Irvine

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