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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    E

    Exploratorium

    Exploring Light: Hands-on Activities and Strategies for Teachers

    Skills you'll gain: Collaboration, Educational Materials, Instructional Design, Visualization (Computer Graphics), Laboratory Experience, Constructive Feedback, Learning Strategies, Experimentation, Physics, Scientific Methods, Investigation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    56 reviews

    Intermediate · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Capstone: Following the AWS Well Architected Framework

    Skills you'll gain: Cloud Computing Architecture, Amazon Web Services, Cloud Security, Operational Excellence, Reliability, Solution Architecture, Cloud-Native Computing, Systems Architecture, Corporate Sustainability, Operational Efficiency, Security Strategy, Operational Performance Management, Scalability, Cost Management, Disaster Recovery, Interviewing Skills

    4.6
    Rating, 4.6 out of 5 stars
    ·
    49 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Emory University

    Reproducible Templates for Analysis and Dissemination

    Skills you'll gain: Rmarkdown, Knitr, Collaborative Software, Technical Documentation, Document Management, Technical Writing, Data Sharing, R Programming, YAML, Hypertext Markup Language (HTML), File Management, Cascading Style Sheets (CSS), Version Control

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Toronto

    The 360º Corporation: Tools for Achieving Corporate Purpose

    Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Ethics, Stakeholder Management, Corporate Strategy, Business Transformation, Governance, Business Leadership, Sustainable Business, Social Impact, Innovation, Stakeholder Analysis, Leadership

    4.8
    Rating, 4.8 out of 5 stars
    ·
    74 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Q

    Queen Mary University of London

    Stepping Up: Preparing Yourself for Leadership

    Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Initiative and Leadership, Time Management, Leadership and Management, Influencing, Conflict Management, Emotional Intelligence, Self-Awareness, Constructive Feedback, Communication, Adaptability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    68 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Advanced Communication Strategies

    Skills you'll gain: Conflict Management, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Team Building, Intercultural Competence, Strategic Communication, Ethical Standards And Conduct, Organizational Effectiveness, Negotiation, Interpersonal Communications, Stakeholder Communications, Cultural Diversity, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Sales & Marketing Alignment

    Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Product Planning, Business Marketing, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Case Studies, Gap Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    84 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Essential Causal Inference Techniques for Data Science

    Skills you'll gain: Regression Analysis, Data Science, Machine Learning Methods, R Programming, Statistical Inference, Applied Machine Learning, Machine Learning, Statistical Methods, Advanced Analytics, Data Analysis, Predictive Modeling

    4.5
    Rating, 4.5 out of 5 stars
    ·
    39 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Building Products at Global Scale

    Skills you'll gain: Software Architecture, Systems Design, Technical Management, API Design, Technical Product Management, Engineering Management, Program Management, Microservices, Product Management, Cross-Functional Collaboration, Solution Architecture, Leadership and Management, Amazon Web Services, Leadership Studies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    16 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Windows Registry Forensics

    Skills you'll gain: Digital Forensics, Microsoft Windows, Data Analysis Software, User Accounts, USB, File Systems, System Configuration, Software Installation, Operating Systems, System Support

    4.7
    Rating, 4.7 out of 5 stars
    ·
    65 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Change Management & Innovation Leader

    Skills you'll gain: Responsible AI, AI Enablement, Organizational Change, AI Product Strategy, Stakeholder Engagement, Change Management, Google Gemini, Anthropic Claude, Business Strategy, Strategic Leadership, Business Leadership, Strategic Thinking, ChatGPT, Business Transformation, Leadership, Generative AI, Initiative and Leadership, Organizational Skills, Communication Strategies, Communication

    3.6
    Rating, 3.6 out of 5 stars
    ·
    20 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Cloud and AWS Basics

    Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Cloud Computing, Cloud Security, Cloud Infrastructure, Cloud Technologies, Public Cloud, Amazon Elastic Compute Cloud, Solution Architecture, Scalability

    3.6
    Rating, 3.6 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Exploring Light: Hands-on Activities and Strategies for Teachers: Exploratorium
  • Capstone: Following the AWS Well Architected Framework: Amazon Web Services
  • Reproducible Templates for Analysis and Dissemination : Emory University
  • The 360º Corporation: Tools for Achieving Corporate Purpose: University of Toronto
  • Stepping Up: Preparing Yourself for Leadership: Queen Mary University of London
  • Advanced Communication Strategies: Johns Hopkins University
  • Sales & Marketing Alignment: Fundação Instituto de Administração
  • Essential Causal Inference Techniques for Data Science: Coursera
  • Building Products at Global Scale: Advancing Women in Tech
  • Windows Registry Forensics: Infosec

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