• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • C

    Coursera

    Collaboration & Change Facilitation

    Skills you'll gain: Collaboration, Collaborative Software, Sprint Retrospectives, Team Building, Training Programs, Developing Training Materials, Agile Methodology, Sprint Planning, Workflow Management, Training and Development, Stakeholder Communications, User Feedback, Employee Training, Communication Planning, Stakeholder Management, Stakeholder Engagement, Discussion Facilitation, Problem Management, Communication Strategies, Technical Support

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of California, Santa Barbara

    CPA Licensure Prep: Special Topics in Accounting

    Skills you'll gain: Corporate Tax, Management Accounting, Tax Management, Cost Accounting, Tax Compliance, Tax Planning, Generally Accepted Auditing Standards, Financial Auditing, Auditing, Income Tax, Tax, Tax Preparation, Certified Public Accountant, Budgeting, Tax Laws, Operating Cost, Accounting, Ethical Standards And Conduct, Governmental Accounting, Cost Control

    Intermediate · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Arizona State University

    Technology & Entrepreneurship

    Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Persona Development, Problem Solving, Customer Analysis, Presentations, Target Audience, Creative Problem-Solving, Customer Insights, Market Opportunities, Technology Solutions, Team Oriented, Ideation, Market Research, Solution Design, User Feedback

    4.7 stars, 83 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (83) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    MedCerts

    Electronic Health Records

    Skills you'll gain: Medical Practice Management Software, Copayment Collection and Processing, Information Management, Patient Flow, ICD Coding (ICD-9/ICD-10), Clinical Documentation, Care Coordination

    4.3 stars, 7 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.3 (7) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    Imperial College London

    Health Systems Development: Health systems, Policy and Research

    Skills you'll gain: Health Policy, Health Systems, Health Assessment, Health Care, Policy Analysis, Research, and Development, Public Health, Public Health and Disease Prevention, Health Promotion, Policy Analysis, Health Administration, Public Policies, Research

    4.8 stars, 98 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (98) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Create a Glossary in Microsoft Word 365

    Skills you'll gain: Technical Documentation, Technical Writing, Document Management, Technical Communication, Writing, Microsoft Office, Editing, Business Writing

    4.8 stars, 18 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (18) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    University of Geneva

    Physique des particules - une introduction

    Skills you'll gain: Physics, Engineering, Scientific, and Technical Instruments, electromagnetics, Physical Science, Laboratory Equipment, Experimentation, Scientific Methods, Systems Of Measurement, Mathematical Modeling

    4.3 stars, 85 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.3 (85) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • S

    STARWEAVER

    Matlab and Simulink Basics

    Skills you'll gain: Matlab, Data Visualization, Engineering Practices, Data Analysis, Applied Mathematics, Computer Programming, Data Integration, Data Manipulation

    4.1 stars, 58 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.1 (58) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    Encouraging Student Growth with Teach Your Monster to Read

    Skills you'll gain: Literacy, Education Software and Technology

    4.8 stars, 57 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (57) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    University of Michigan

    Strategizing the Use of Generative AI in Learning Design

    Skills you'll gain: Responsible AI, Generative AI, ChatGPT, LLM Application, Education Software and Technology, AI Integrations, Design Strategies, Artificial Intelligence, Data Ethics, Content Creation, Professional Development

    4.8 stars, 30 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (30) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Sales Analysis with Claude: Data Driven Sales Analytics

    Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Data Storytelling, Trend Analysis, Sales Presentations, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategies, Business Strategy, Business Analysis, LLM Application

    Intermediate · Guided Project · Less Than 2 Hours

  • R

    Rice University

    Using Educational Technology with English Learners

    Skills you'll gain: Web Content Accessibility Guidelines, digital literacy, Education Software and Technology, Digital pedagogy, Collaborative Software, English Language, Language Learning, Digital Communications, Ethical Standards And Conduct

    4.9 stars, 27 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (27) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…182183184…540

In summary, here are 10 of our most popular technical support courses

  • Collaboration & Change Facilitation: Coursera
  • CPA Licensure Prep: Special Topics in Accounting: University of California, Santa Barbara
  • Technology & Entrepreneurship: Arizona State University
  • Electronic Health Records: MedCerts
  • Health Systems Development: Health systems, Policy and Research: Imperial College London
  • Create a Glossary in Microsoft Word 365: Coursera
  • Physique des particules - une introduction: University of Geneva
  • Matlab and Simulink Basics: STARWEAVER
  • Encouraging Student Growth with Teach Your Monster to Read: Coursera
  • Strategizing the Use of Generative AI in Learning Design: University of Michigan

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok