Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Collaboration, Collaborative Software, Sprint Retrospectives, Team Building, Training Programs, Developing Training Materials, Agile Methodology, Sprint Planning, Workflow Management, Training and Development, Stakeholder Communications, User Feedback, Employee Training, Communication Planning, Stakeholder Management, Stakeholder Engagement, Discussion Facilitation, Problem Management, Communication Strategies, Technical Support
Intermediate · Course · 3 - 6 Months

University of California, Santa Barbara
Skills you'll gain: Corporate Tax, Management Accounting, Tax Management, Cost Accounting, Tax Compliance, Tax Planning, Generally Accepted Auditing Standards, Financial Auditing, Auditing, Income Tax, Tax, Tax Preparation, Certified Public Accountant, Budgeting, Tax Laws, Operating Cost, Accounting, Ethical Standards And Conduct, Governmental Accounting, Cost Control
Intermediate · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Persona Development, Problem Solving, Customer Analysis, Presentations, Target Audience, Creative Problem-Solving, Customer Insights, Market Opportunities, Technology Solutions, Team Oriented, Ideation, Market Research, Solution Design, User Feedback
★ 4.7 (83) · Beginner · Specialization · 3 - 6 Months

MedCerts
Skills you'll gain: Medical Practice Management Software, Copayment Collection and Processing, Information Management, Patient Flow, ICD Coding (ICD-9/ICD-10), Clinical Documentation, Care Coordination
★ 4.3 (7) · Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Health Policy, Health Systems, Health Assessment, Health Care, Policy Analysis, Research, and Development, Public Health, Public Health and Disease Prevention, Health Promotion, Policy Analysis, Health Administration, Public Policies, Research
★ 4.8 (98) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Documentation, Technical Writing, Document Management, Technical Communication, Writing, Microsoft Office, Editing, Business Writing
★ 4.8 (18) · Beginner · Guided Project · Less Than 2 Hours

University of Geneva
Skills you'll gain: Physics, Engineering, Scientific, and Technical Instruments, electromagnetics, Physical Science, Laboratory Equipment, Experimentation, Scientific Methods, Systems Of Measurement, Mathematical Modeling
★ 4.3 (85) · Intermediate · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Matlab, Data Visualization, Engineering Practices, Data Analysis, Applied Mathematics, Computer Programming, Data Integration, Data Manipulation
★ 4.1 (58) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Literacy, Education Software and Technology
★ 4.8 (57) · Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Responsible AI, Generative AI, ChatGPT, LLM Application, Education Software and Technology, AI Integrations, Design Strategies, Artificial Intelligence, Data Ethics, Content Creation, Professional Development
★ 4.8 (30) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Data Storytelling, Trend Analysis, Sales Presentations, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategies, Business Strategy, Business Analysis, LLM Application
Intermediate · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Web Content Accessibility Guidelines, digital literacy, Education Software and Technology, Digital pedagogy, Collaborative Software, English Language, Language Learning, Digital Communications, Ethical Standards And Conduct
★ 4.9 (27) · Beginner · Course · 1 - 4 Weeks