• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • L

    LearnKartS

    Workplace Ethics and Professionalism

    Skills you'll gain: Professionalism, Courage, Personal Integrity, Culture Transformation, Professional Development, Leadership, Culture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    63 reviews

    Beginner · Course · 1 - 4 Weeks

  • N

    Northeastern University

    Agile Dev Practices: SDLC & Project Management

    Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Requirements Management, Software Development Methodologies, User Requirements Documents, Requirements Elicitation, User Story, Waterfall Methodology, Software Architecture, Project Management, Cross-Functional Collaboration, Quality Assurance

    4.9
    Rating, 4.9 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    AI Wellness Tools, Behavior Tracking & Personal Goals

    Skills you'll gain: Prompt Engineering, Mindfulness, AI literacy, AI Personalization, Smart Goals, Positivity, Self-Awareness, Meditation & Breathwork, Anthropic Claude, Emotional Intelligence, Decision Making, Consumer Behaviour, Stress Management, Personal Development, Decisiveness, Empathy, Goal Setting, Health And Wellness Coaching, Data Ethics, Behavioral Management

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Virginia

    Gestão de produtos digitais: Princípios básicos modernos

    Skills you'll gain: Product Management, New Product Development, Product Lifecycle Management, Stakeholder Engagement, Stakeholder Communications, Product Development, Product Improvement, Sales Presentations, Innovation, Sustainable Business, Stakeholder Management, Ideation, Product Requirements, Digital Analysis, Analysis, Marketing Analytics, Customer Insights, Customer Analysis, Communication, Leadership and Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Primate Conservation

    Skills you'll gain: Natural Resource Management, Environmental Science, Case Studies, Environment and Resource Management, Environment, Mitigation, Environmental Issue, Risk Analysis, Biology, Sustainable Development, Community Outreach, Taxonomy, Anthropology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Lean Six Sigma Green Belt Professional Training

    Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Organizational Change, Lean Methodologies, Statistical Hypothesis Testing, Process Improvement and Optimization, Lean Manufacturing, Organizational Leadership, Quality Management, Process Analysis, Process Improvement, Correlation Analysis, Project Scoping, Kaizen Methodology, Data-Driven Decision-Making, Root Cause Analysis, Statistical Analysis, Quality Monitoring

    5
    Rating, 5 out of 5 stars
    ·
    75 reviews

    Beginner · Specialization · 1 - 3 Months

  • E

    EDUCBA

    Mastering Total Quality Management: Analyze, Apply & Improve

    Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Quality Management Systems, Continuous Quality Improvement (CQI), Continuous Improvement Process, Quality Assessment, Organizational Development, Process Improvement, Cost Management, Organizational Change, Customer experience improvement, Human Relations Movement, Team Oriented, Employee Engagement

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Database Creation and Modeling using MYSQL Workbench

    Skills you'll gain: MySQL Workbench, MySQL, Database Design, SQL, Database Development, Database Systems, Database Management, Relational Databases, Databases, Data Integration, Data Manipulation, Business Intelligence

    4.4
    Rating, 4.4 out of 5 stars
    ·
    30 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Encoder-Decoder Architecture

    Skills you'll gain: Model Deployment, Keras (Neural Network Library), Model Training, Tensorflow, Generative AI, Generative Model Architectures, Machine Learning Methods, Artificial Neural Networks

    4.3
    Rating, 4.3 out of 5 stars
    ·
    51 reviews

    Advanced · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Transforming Your Company's Data Analytics

    Skills you'll gain: Data Storytelling, Digital Transformation, Data-Driven Decision-Making, Business Transformation, Data Presentation, Data Strategy, Data Literacy, Agile Project Management, Business Analytics, Strategic Decision-Making, Analytics, Agile Methodology, Storytelling, Customer experience strategy (CX), Presentations, Microsoft Power Platform, Proposal Writing, Leadership, Data Quality, Stakeholder Communications

    5
    Rating, 5 out of 5 stars
    ·
    20 reviews

    Beginner · Specialization · 3 - 6 Months

  • A

    American Council on Exercise

    Personal Training: Sales and Client Retention

    Skills you'll gain: Selling Techniques, General Sales Practices, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Client Services, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Drive Engagement, Key Performance Indicators (KPIs), Trustworthiness, Professional Development, Customer Engagement, Exercise Science, Rapport Building

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidad de los Andes

    Emprendimiento y métodos ágiles de desarrollo en videojuegos

    Skills you'll gain: Scrum (Software Development), Value Propositions, Proposal Development, Sprint Retrospectives, Business Modeling, Video Game Development, Customer Analysis, Agile Methodology, Software Development Methodologies, Agile Software Development, Presentations, Entrepreneurship, Game Design, Target Audience, Sprint Planning, Target Market, Backlogs, Agile Product Development, Agile Project Management, Market Opportunities

    4.5
    Rating, 4.5 out of 5 stars
    ·
    53 reviews

    Beginner · Course · 1 - 3 Months

1…184185186…349

In summary, here are 10 of our most popular customer success courses

  • Workplace Ethics and Professionalism: LearnKartS
  • Agile Dev Practices: SDLC & Project Management: Northeastern University
  • AI Wellness Tools, Behavior Tracking & Personal Goals: Coursera
  • Gestão de produtos digitais: Princípios básicos modernos: University of Virginia
  • Primate Conservation: University of Colorado Boulder
  • Lean Six Sigma Green Belt Professional Training: EDUCBA
  • Mastering Total Quality Management: Analyze, Apply & Improve: EDUCBA
  • Database Creation and Modeling using MYSQL Workbench: Coursera
  • Encoder-Decoder Architecture: Google Cloud
  • Transforming Your Company's Data Analytics: University of Maryland, College Park

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok