Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Georgia Institute of Technology
Skills you'll gain: Structural Engineering, Structural Analysis, Mechanical Engineering, Engineering Design Process, Engineering Analysis, Engineering Calculations, Mechanics, Schematic Diagrams, Mathematical Modeling
Intermediate · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Human Resource Policies, Human Resources Management and Planning, Human Resource Strategy, People Management, Talent Management, Compensation Management, Compensation and Benefits, Recruitment, Employee Performance Management, Performance Appraisal, Leadership Development, Leadership, Persona (User Experience)
Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Content Strategy, Competitive Analysis, Forecasting, Content Performance Analysis, Expectation Management, Relationship Management, Content Marketing, Content Creation, Marketing, A/B Testing, Key Performance Indicators (KPIs), Goal Setting, Internal Auditing
Intermediate · Course · 1 - 4 Weeks

High Tech High Graduate School of Education
Skills you'll gain: Storyboarding, Storytelling, Graphic and Visual Design, Typography, Creativity
Mixed · Course · 1 - 3 Months

Skills you'll gain: React.js, Routing Protocols, UI Components, JavaScript Frameworks, Front-End Web Development, Web Content Accessibility Guidelines, Performance Tuning, Web Development Tools, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), TypeScript, Ajax, Debugging, Javascript, Software Design Patterns, Restful API, Application Performance Management, Web Frameworks
Intermediate · Specialization · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Intellectual Property, Business Planning, Competitive Analysis, Risk Management, Tax Preparation, Business Process Automation, Budget Management, Business Strategy, Contract Management, Peer Review, Process Improvement, Financial Analysis, Financial Forecasting, Small Business Accounting, Customer experience improvement, Sales Process, Client Services, Entrepreneurship, Marketing, Leadership and Management
Beginner · Specialization · 3 - 6 Months

Tableau Learning Partner
Skills you'll gain: Data Literacy, Tableau Software, Business Analysis, Business Process, Analytics, Business Analytics, Business Intelligence, Data Analysis, Data-Driven Decision-Making, Project Management, Data Presentation, Descriptive Analytics, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

The University of Chicago
Skills you'll gain: Intellectual Property, Law, Regulation, and Compliance, Information Privacy, Media and Communications, Digital Content, Technology Strategies, Regulation and Legal Compliance, Network Protocols, Telecommunications, Market Dynamics, Case Law, Lawsuits, Economics, Competitive Analysis
Mixed · Course · 1 - 3 Months

Siemens
Skills you'll gain: Design Software, Data Import/Export, Engineering Software, Technical Design, 3D Assets, User Interface (UI)
Beginner · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, Unit Testing, Functional Testing, Usability Testing, Integration Testing, Performance Testing, Software Development Life Cycle, Software Development
Beginner · Course · 1 - 4 Weeks

West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Training and Development, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Inside Sales, Marketing Budgets, Business Ethics, Employee Training, Legal Risk, Operating Expense, Compensation Strategy
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Agile Project Management, Backlogs, Sprint Planning, Agile Software Development, Project Risk Management, Agile Methodology, Risk Management, Management Reporting, Project Coordination, Sprint Retrospectives, Performance Reporting, Team Oriented, Project Performance, Estimation, Capacity Planning, Prioritization
Beginner · Course · 1 - 4 Weeks