Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Cloudera
Skills you'll gain: Database Design, SQL, Apache Hive, Relational Databases, Databases, Database Management, Big Data, Database Systems, Amazon Web Services, MySQL, Data Management, Amazon S3, Apache Hadoop, Data Storage, NoSQL, Operational Databases, Data Warehousing, Cloud Storage, Performance Tuning, Data Analysis
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Penetration Testing, Application Security, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Operating Systems, C (Programming Language)
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Emotional Intelligence, Social Skills, Active Listening, Empathy, Professional Development, Stress Management, Relationship Building, Interpersonal Communications, Self-Awareness, Communication Strategies, Self-Discipline, Personal Development, Compassion, Mindfulness, Adaptability
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Social Media, Relationship Building, Social Media Strategy, Planning, Strategic Communication, Communication, Adaptability, Collaboration, Business Research, Negotiation, Leadership, Professionalism, Goal Setting, Personal Development, Market Research
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Data Structures, Algorithms, Theoretical Computer Science, Programming Principles, Pseudocode, Computational Thinking, Analysis, Python Programming
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Design Thinking, Creative Thinking, Learning Styles, Learning Strategies, Empathy, Self-Awareness, Analytical Skills, Writing
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, Prompt Engineering, Kubernetes, Network Monitoring, Containerization, Virtual Networking, Network Architecture, Network Security, Cloud Storage, Cloud Services, Identity and Access Management, Application Deployment, Network Routing, Network Planning And Design, Virtual Private Networks (VPN), Hybrid Cloud Computing, TCP/IP
Intermediate · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Unity Engine, Debugging, Object Oriented Programming (OOP), Video Game Development, C# (Programming Language), Game Design, Computer Programming, Data Storage, Development Environment, User Interface (UI), Scripting
Beginner · Course · 1 - 4 Weeks

Edge Impulse
Skills you'll gain: Model Evaluation, Applied Machine Learning, Embedded Software, Data Preprocessing, Embedded Systems, Machine Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Deep Learning, Model Deployment, Convolutional Neural Networks, Data Analysis, Feature Engineering, Computer Programming, Digital Signal Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Crisis Management, Data Ethics, Governance, Business Ethics, Responsible AI, Media Relations, Strategic Thinking, Communication Strategies, Business Leadership, Accountability, Ethical Standards And Conduct, Emerging Technologies, Organizational Leadership, Public Relations, Operational Risk, Risk Management, Communication, Leadership, Learning Strategies, Test Planning
Beginner · Professional Certificate · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Inventory Control, Inventory Management, Inventory Accounting, Operations Management, Supply Chain Management, Microsoft Excel, Supply Chain Planning, Order Management, Warehouse Management, Demand Planning, Logistics Management, Excel Formulas, Service Level, Operations, Data Management, Customer Data Management, Forecasting, Data Collection, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Sales Operations, Lead Generation, Service Management, Marketing, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling
Beginner · Course · 1 - 3 Months