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  • Customer Relationship Management

Results for "customer relationship management"


  • D

    Duke University

    Risk Management and Financial Theory

    Skills you'll gain: Risk Management, Business Risk Management, Credit Risk, Risk Mitigation, Stakeholder Communications, Operational Risk, Proposal Development, Risk Analysis, Finance, Business Planning, Stakeholder Management, Stakeholder Engagement, Business Strategies, Financial Analysis, Organizational Strategy, Strategic Thinking, Strategic Decision-Making

    ★ 4.6 (46) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Business Analysis & Process Management

    Skills you'll gain: Process Analysis, Process Modeling, Business Process, Business Analysis, Process Mapping, Process Management, Process Flow Diagrams, Business Process Modeling, Business Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy

    ★ 4.5 (7.5K) · Beginner · Guided Project · Less Than 2 Hours

  • M

    Macquarie University

    Influencing: Storytelling, Change Management and Governance

    Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Governance Risk Management and Compliance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Operational Risk, Business Risk Management, Intercultural Competence, Stakeholder Management

    ★ 4.7 (4.7K) · Beginner · Specialization · 3 - 6 Months

  • B

    Board Infinity

    Quality Improvement and Management

    Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Service Improvement, Customer experience strategy (CX), Continuous Quality Improvement (CQI), Quality Control, User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement, Customer Insights, Case Studies

    ★ 4.3 (382) · Beginner · Course · 1 - 4 Weeks

  • G

    Google

    Capstone: Applying Project Management in the Real World

    Skills you'll gain: Sprint Retrospectives, Stakeholder Communications, Quality Assessment, Project Management, Quality Management, Product Quality (QA/QC), Quality Assurance, Milestones (Project Management), Stakeholder Management, Stakeholder Engagement, Project Implementation, AI Enablement, Project Coordination, Interviewing Skills, Project Scoping, Meeting Facilitation, Smart Goals, Project Documentation, Project Planning, Problem Solving

    ★ 4.9 (13K) · Beginner · Course · 1 - 4 Weeks

  • S

    Starweaver

    Lean Management Fundamentals

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Kaizen Methodology, Process Mapping, Cross-Functional Collaboration, Kanban Principles, Process Analysis, Cross-Functional Team Leadership, Employee Engagement, Process Optimization, Operational Excellence, Operational Efficiency, Continuous Improvement Process, Process Improvement and Optimization, Quality Management, Process Improvement, Business Process, Workflow Management, Culture Transformation, Leadership

    ★ 4.6 (81) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Change Management Training for Leaders

    Skills you'll gain: Change Management, Organizational Change, Management Training And Development, Leadership and Management, Storytelling, Business Transformation, Culture Transformation, Strategic Leadership, Drive Engagement, Organizational Leadership, Stakeholder Communications, Empathy, Stakeholder Engagement, Communication, Emotional Intelligence, Team Motivation, Sustainable Systems, Resilience, Constructive Feedback, Communication Strategies

    Intermediate · Course · 1 - 4 Weeks

  • I

    IIT Bombay

    Introduction to Business Management: Winning Internally

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Production Process, Financial Management, Accounting, Organizational Leadership, Business Management, Budget Management, Organizational Structure, Leadership and Management, Manufacturing Operations, Leadership, Operations Management, Business Operations, Human Resources, Human Resources Management and Planning, Business Strategies, Corporate Sustainability, Strategic Thinking, Sustainable Business, Human Resource Strategy

    ★ 4.8 (31) · Beginner · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Change Management and Organizational Transformation

    Skills you'll gain: Organizational Change, Business Transformation, Mergers & Acquisitions, Change Management, Organizational Development, Digital Transformation, Culture Transformation, Agile Methodology, Scaled Agile Framework, Adaptability, Organizational Leadership, Organizational Strategy, Business Leadership, Organizational Effectiveness, Strategic Planning, Technology Strategies, Organizational Structure, Innovation, Leadership, Business Strategy

    Intermediate · Course · 1 - 3 Months

  • U

    University of Virginia

    Fundamentals of Project Planning and Management

    Skills you'll gain: Stakeholder Analysis, Planning, Project Planning, Earned Value Management, Project Risk Management, Scheduling, Stakeholder Management, Risk Management, Sprint Planning, Project Management, Project Scoping, Stakeholder Engagement, Project Management Life Cycle, Project Schedules, Project Implementation, Project Controls, Risk Mitigation, Risk Analysis, Project Performance, Cost Management

    ★ 4.7 (10K) · Beginner · Course · 1 - 4 Weeks

  • N

    Northeastern University

    Analytics in Healthcare Management and Administration

    Skills you'll gain: Performance Improvement, Process Analysis, Business Process Improvement, Health Care Administration, Process Mapping, Health Administration, Health Systems, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Care Management, Analytics, Patient-centered Care, Care Coordination, Clinical Research, Data Analysis, Strategic Thinking, Leadership

    ★ 4.7 (40) · Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Project Management: Creating the WBS

    Skills you'll gain: Work Breakdown Structure, Project Scoping, Project Estimation, Organizational Skills, Scope Management, Procedure Development, Project Management Software, Project Management, Google Sheets, Verification And Validation, Technical Standard

    ★ 4.6 (558) · Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer relationship management courses

  • Risk Management and Financial Theory: Duke University
  • Business Analysis & Process Management: Coursera
  • Influencing: Storytelling, Change Management and Governance: Macquarie University
  • Quality Improvement and Management: Board Infinity
  • Capstone: Applying Project Management in the Real World: Google
  • Lean Management Fundamentals: Starweaver
  • Change Management Training for Leaders: Coursera
  • Introduction to Business Management: Winning Internally: IIT Bombay
  • Change Management and Organizational Transformation: John Wiley & Sons
  • Fundamentals of Project Planning and Management: University of Virginia

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