
Coursera
Skills you'll gain: Prompt Engineering, HubSpot CRM, Customer Analysis, Marketing Automation, Customer Relationship Management (CRM) Software, Prompt Patterns, Email Automation, Marketing Analytics, Prompt Engineering Tools, AI Personalization, Customer Insights, Customer Relationship Management, Generative AI, Data-Driven Marketing, Email Marketing, ChatGPT, Lead Generation, AI Workflows, Customer Data Management, Marketing Strategies
Beginner · Course · 3 - 6 Months

University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Earned Media, Public Relations, Crisis Management, Drive Engagement, Social Media Marketing, Social Media, Social Media Management, Business Communication, Stakeholder Communications, Telecommuting, Employee Retention, Diversity and Inclusion
Beginner · Specialization · 1 - 3 Months

The Expert Academy
Skills you'll gain: Rapport Building, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Relationship Management, Brand Marketing, Sales Management, Persuasive Communication, Customer Advocacy, Brand Strategy, Sales Strategy, Selling Techniques, Brand Management, Sales, Customer Retention, Customer experience improvement, Consultative Selling, Revenue Management, Storytelling, Customer Insights, Customer Service
Intermediate · Specialization · 3 - 6 Months

University of Florida
Skills you'll gain: Data Ethics, Machine Learning, Applied Machine Learning, Machine Learning Algorithms, Hospitality, Natural Language Processing, Responsible AI, Supervised Learning, Artificial Intelligence, Hospitality Management, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, AI literacy, Guest Relations, Reinforcement Learning, Event Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Content Scheduling, Adobe Express, Personalized Campaigns, Data-Driven Marketing, Content Creation, Social Media Content, Multimedia, Cross-Channel Marketing, Marketing Channel, Content Marketing, Web Content, Marketing Strategies, Social Media Marketing, Marketing Design, Digital Media Strategy, Storytelling, Infographics, Graphic and Visual Design, Video Production, Design Elements And Principles
Beginner · Specialization · 1 - 3 Months

Sage Publications
Skills you'll gain: Intercultural Competence, Diversity Training, Management Training And Development, Cultural Diversity, Human Resources, Diversity and Inclusion, Human Capital, Diversity Awareness, Organizational Leadership, Cross-Functional Team Leadership, Training and Development, Culture, Organizational Development, Workplace inclusivity, Training Programs, Leadership and Management, Talent Management, Leadership, Research Methodologies, Critical Thinking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Plant Operations and Management, Building Codes, Quality Assurance, Construction Inspection, Verification And Validation, Manufacturing Processes, Construction, Manufacturing Operations, Facility Management and Maintenance, Mechanical Engineering, Construction Management, Chemical Engineering, Equipment Design, Manufacturing and Production, Production Process, Engineering Plans And Specifications, Construction Engineering, Process Control, Structural Engineering, General Construction and Construction Labor
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Facebook, Fundraising, Fundraising and Crowdsourcing, Social Media, Social Media Content, Social Media Marketing, Social Media Management, Event Marketing, Social Media Strategy, Shared Media, Event Management, Content Scheduling, Content Strategy, Drive Engagement, Public Affairs, General Sales Practices, Content Creation, Selling Techniques, Online Advertising, Communication
Intermediate · Course · 1 - 3 Months
Universidad de los Andes
Skills you'll gain: Teaching, Diversity Awareness, Community Development, Pedagogy, Community Organizing, Diversity Training, Education and Training, Conflict Management, Train The Trainer, Instructional Strategies, Cultural Diversity, De-escalation Techniques, Training Programs, Mediation, International Relations, Community Outreach, Curriculum Planning, Working With Children, Public Affairs, Discussion Facilitation
Beginner · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Sales Strategy, Brand Awareness, Customer Insights, Customer experience improvement, Customer Relationship Building, Upselling, Customer Success Management, Customer Retention, Brand Marketing, Customer Analysis, Cross Selling, Brand Management, Branding, Customer Engagement, Brand Strategy, Revenue Management
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Digital pedagogy, Collaborative Software, Education Software and Technology, digital literacy, Emerging Technologies, Innovation, Digital Communications
Mixed · Course · 1 - 4 Weeks