Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: AI Workflows, Model Context Protocol, AI Orchestration, Agentic Workflows, Generative AI Agents, Software Testing, Email Automation, AI Integrations, Model Deployment, Prompt Engineering, Retrieval-Augmented Generation, Customer Support, Artificial Intelligence, Agentic systems, Large Language Modeling, OpenAI API, Tool Calling, Automation, Vector Databases
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Machine Learning Methods, Decision Intelligence, Applied Machine Learning, Machine Learning, AI Enablement, Technology Roadmaps, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Business Solutions, Organizational Strategy, AI Product Strategy, Organizational Change, Product Roadmaps, Feasibility Studies, System Requirements, Business Planning, Project Planning
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Rapport Building, Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Active Listening, Mindfulness, Stress First Aid, Crisis Intervention, Registration, Mentorship, Training Programs, Community Development, Personal Development, Meditation & Breathwork, Resourcefulness
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Stress Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
Beginner · Course · 1 - 3 Months

Stanford Online
Skills you'll gain: Concision, Writing and Editing, Grammar, Writing, Peer Review, Editing, Journalism, Proofreading, Journals, Science and Research, Storytelling, Communication Strategies, Organizational Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Analysis, Google Sheets, Spreadsheet Software, Market Data, Cloud Computing, Data Visualization, Trend Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Version Control, Cloud Management, Test Automation, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Infrastructure, Virtual Machines, Development Testing, Test Script Development, Scripting, Network Troubleshooting, Cloud Services, Email Automation, Web Presence, Python Programming, CI/CD, Configuration Management, Program Development, Containerization, Unit Testing
Build toward a degree
Advanced · Professional Certificate · 3 - 6 Months

London Business School
Skills you'll gain: Financial Statement Analysis, Financial Analysis, Financial Statements, Balance Sheet, Financial Reporting, Income Statement, Return On Investment, Accounting, Investments, Cash Flows
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Network Security, Threat Management, Vulnerability Management, Intrusion Detection and Prevention, Hardening, Computer Security Incident Management, Security Management, Cyber Threat Intelligence, Security Awareness, Cyber Attacks, Incident Response, Cybersecurity, Network Protocols, Bash (Scripting Language), Debugging, Linux, Web Presence, Python Programming, SQL
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Business Software, Customer Communications Management, Sales Pipelines, Dashboard, Account Management, Data Management, Customer Service, Marketing, Sales Operations, Team Building
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), MLOps (Machine Learning Operations), Artificial Intelligence, Cloud Management, Generative AI, AI Orchestration, Cloud Deployment, Infrastructure Architecture, Cloud Infrastructure, Cloud Computing, AI Workflows, Devops Tools, Data Infrastructure, AI literacy, Deep Learning, Information Technology Operations, Machine Learning, Network Infrastructure, Data Centers
Beginner · Course · 1 - 4 Weeks