Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: OpenShift, Serverless Computing, Node.JS, Software Development Life Cycle, Software Architecture, Cloud Deployment, MongoDB, Professional Networking, CI/CD, Cloud-Native Computing, NoSQL, GitHub, Restful API, Git (Version Control System), Cascading Style Sheets (CSS), Containerization, Ajax, Front-End Web Development, Javascript, Azure DevOps
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Web Design, React.js, Responsive Web Design, User Centered Design, Javascript
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Emergency Response, Trauma Care, Psychological Evaluations, Interpersonal Communications, Personal Care, Mental Health, Stress Management, Patient Referral
Mixed · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Tensorflow, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Applied Machine Learning, Machine Learning, Performance Tuning, Model Evaluation, Algorithms, Debugging
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, LLM Application, Productivity, OpenAI, Legal Technology, AI Personalization, Large Language Modeling, Artificial Intelligence, Legal Strategy, Expense Management, Legal Research, AI Enablement, Productivity Software, Creativity, Responsible AI, Verification And Validation, Travel Arrangements
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Prompt Patterns, Generative Model Architectures, Responsible AI, OpenAI, ChatGPT, AI Product Strategy, Data Ethics, Large Language Modeling, Leadership and Management, AI Enablement, Business Leadership, Business Ethics, Hugging Face, Legal Risk, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Content Creation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: File Management, Music Theory, Musical Composition, Music, Instrumental Music, Storytelling, Editing, Music Performance, digital literacy, Writing, Creativity, Technical Support
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Software Architecture, Agile Software Development, Scrum (Software Development), Project Management Life Cycle, Resource Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Project Management, Information Technology, Risk Management, Sprint Retrospectives, Interviewing Skills, Leadership, Communication
Beginner · Professional Certificate · 3 - 6 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: API Gateway, Microservices, Restful API, Node.JS, Application Programming Interface (API), Software Architecture, Systems Architecture, Service Oriented Architecture, Software Development, Software Engineering, Back-End Web Development
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Research, Cascading Style Sheets (CSS), User Experience, Design Research, Linux Commands, Usability, Debugging, User Interface (UI), Command-Line Interface, Software Visualization, Web Content Accessibility Guidelines, Pseudocode, User Interface and User Experience (UI/UX) Design, Web Design and Development, Javascript, Web Applications, Event-Driven Programming, Unit Testing, JavaScript Frameworks, API Design
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Disaster Recovery, Google Cloud Platform, Load Balancing, Cloud Infrastructure, Google App Engine, Business Continuity, Kubernetes, Identity and Access Management, Cloud Computing Architecture, Managed Services, Infrastructure As A Service (IaaS), Virtual Networking, Data Storage, Site Reliability Engineering, Cloud-Native Computing, Cloud Computing, Cloud Applications, Big Data, Containerization, Cloud Services
Intermediate · Specialization · 3 - 6 Months