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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM Relational Database Administrator with GenAI

    Skills you'll gain: Data Engineering, Data Warehousing, Extract, Transform, Load, Web Scraping, Linux Commands, Database Design, Apache Kafka, SQL, Apache Airflow, Database Administration, MySQL, Database Management, Bash (Scripting Language), Data Pipelines, Shell Script, Database Architecture and Administration, Data Store, Generative AI, Data Import/Export, Data Security

    4.6
    Rating, 4.6 out of 5 stars
    ·
    60K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM DevOps and Software Engineering

    Skills you'll gain: CI/CD, Software Development Life Cycle, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Linux Commands, Software Architecture, Agile Software Development, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Kubernetes, Restful API, Git (Version Control System), DevOps, Grafana, Software Engineering, Data Import/Export, Application Development

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    64K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting with Google Compute Engine

    Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Kubernetes, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications, Cloud Computing Architecture, Cloud Security, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    58K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Leading the Modern Day Business

    Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, Technology Strategies, Innovation, Creativity, Product Lifecycle Management, Strategic Thinking, Technical Product Management, Product Improvement, Information Technology, Business Strategy, Business Analysis, Leadership and Management, Marketing, Storytelling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Meta Front-End Developer

    Skills you'll gain: User Experience Design, User Interface and User Experience (UI/UX) Design, User Experience, Design Research, Linux Commands, User Centered Design, Debugging, User Interface (UI), UI Components, Software Versioning, Software Visualization, Web Content Accessibility Guidelines, Pseudocode, JavaScript Frameworks, Javascript, Web Applications, Cascading Style Sheets (CSS), Unit Testing, Application Development, API Design

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • S

    Samsung

    Samsung Customer Care Essentials

    Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Crash Course on Python

    Skills you'll gain: Scripting, Python Programming, Computer Programming, Computational Thinking, Data Structures, Integrated Development Environments, Debugging, Development Environment

    4.8
    Rating, 4.8 out of 5 stars
    ·
    40K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Mainframe Developer

    Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Software Development Methodologies, Virtualization, Agile Methodology, Software Development, Test Driven Development (TDD), Report Writing, Relational Databases, Software Testing, Technical Support

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.3K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Product Managers

    Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, ChatGPT, Generative AI, Commercialization, Product Management, Google Gemini, Product Lifecycle Management, Stakeholder Communications, Technical Product Management, Customer experience improvement, Team Building, Responsible AI, Artificial Intelligence, Return On Investment, Product Development, New Product Development, Artificial Intelligence and Machine Learning (AI/ML), Creativity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Strategic SEO for Digital Marketing Success

    Skills you'll gain: Web Analytics and SEO, Information Architecture, Technical Support

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Building a Real-World Data Science Solution

    Skills you'll gain: AWS SageMaker, Exploratory Data Analysis, Feature Engineering, Dashboard, Interactive Data Visualization, Data Presentation, Data Visualization, Data Pipelines, Project Documentation, Solution Delivery, Data Storytelling, Amazon Web Services, Data Analysis, Data Integration, Technical Documentation, Business Intelligence, Cloud Infrastructure, Technical Communication, Automation, Project Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM Data Engineering

    Skills you'll gain: NoSQL, Data Warehousing, Extract, Transform, Load, Apache Hadoop, Apache Spark, Web Scraping, Linux Commands, Database Design, Apache Kafka, SQL, Apache Airflow, IBM Cognos Analytics, Database Administration, Data Store, Generative AI, Professional Networking, Data Import/Export, Python Programming, Data Analysis, Data Science

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    61K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • IBM Relational Database Administrator with GenAI: IBM
  • IBM DevOps and Software Engineering: IBM
  • Architecting with Google Compute Engine: Google Cloud
  • Leading the Modern Day Business: University of Virginia
  • Meta Front-End Developer: Meta
  • Samsung Customer Care Essentials: Samsung
  • Crash Course on Python: Google
  • IBM Mainframe Developer: IBM
  • Generative AI for Product Managers: IBM
  • Strategic SEO for Digital Marketing Success: Skillshare

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