Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Scaled Agile Framework, Agile Methodology, Agile Software Development, Kanban Principles, Project Management Institute (PMI) Methodology, Prioritization, Scalability, Lean Methodologies, Waterfall Methodology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: B2B Sales, Stakeholder Engagement, Overcoming Objections, Solution Sales Engineering, Stakeholder Management, Closing (Sales), Price Negotiation, Negotiation, Sales Management, Sales Presentation, Solution Selling, Active Listening, Sales Operations, Sales Process, Sales Pipelines, Strategic Partnership, Sales, Proposal Development, Customer and Client Support, Customer Communications Management
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Brand Management, Branding, Brand Awareness, Brand Strategy, Brand Marketing, Promotional Strategies, Digital Brand Strategy, Consumer Behaviour, Integrated Marketing Communications, Strategic Marketing, Brand Loyalty, Marketing Communications, Marketing, Marketing Strategy and Techniques, Marketing Management, Customer Engagement, Marketing Psychology, Promotions and Campaigns, Target Market, Marketing Effectiveness
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI powered creativity, Canva (Software), Logo Design, Prompt Engineering, Prompt Engineering Tools, Ideation, Brainstorming, Brand Strategy, Branding, Graphic and Visual Design, ChatGPT, Graphic Design, Color Theory, Color Matching, Target Audience
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Matplotlib, Web Scraping, Pivot Tables And Charts, Pandas (Python Package), Data Integration, Statistical Visualization, Data Manipulation, Exploratory Data Analysis, Data Wrangling, Data Visualization, Data-Driven Decision-Making, Data Transformation, Data Presentation, Data Processing, Data Cleansing, Data Preprocessing, Statistical Analysis, Seaborn, NumPy, Python Programming
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Facebook, Meta Ads Manager, Social Media Campaigns, Social Media Content, Social Media Marketing, Online Advertising, Target Audience, Advertising Campaigns, Advertising, Social Media Strategy, Digital Advertising, Customer Insights, Social Media Analytics, Editing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: IT Management, IT General Controls (ITGC), Control Objectives for Information and Related Technology (COBIT), Cloud Management, Information Technology, Risk Management Framework, Governance Risk Management and Compliance, Quality Assurance, Compliance Auditing, Organizational Change, Internal Auditing, Technology Strategies, Governance, Quality Monitoring, Audit Planning, Information Technology Infrastructure Library, Risk Management, Cloud Computing, Cloud Services, Business Priorities
Intermediate · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Culture, Diversity Marketing, Community Development, Intercultural Competence, Brand Marketing, Non-Verbal Communication, Art History, Drive Engagement, Diversity and Inclusion, Aesthetics, Market Trend, Creativity, Trend Analysis, Photography, Personal Development, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Splunk Inc.
Skills you'll gain: Splunk, Correlation Analysis, Performance Tuning, Model Optimization, Data Manipulation, Analysis, Data Analysis, Data Modeling, Big Data, Transaction Processing, Data Integration, Data Science, Business Analytics, Data Visualization
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Overcoming Objections, Closing (Sales), Selling Techniques, Consultative Selling, Sales Presentation, Sales, General Sales Practices, Sales Process, Sales Presentations, Sales Strategy, Solution Selling, Sales Prospecting, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Customer Retention, Negotiation, Return On Investment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Demand Planning, Supply Chain Systems, Forecasting, Customer Demand Planning, AI Enablement, Risk Mitigation, Risk Analysis, AI Integrations, Automation, Decision Intelligence, Risk Management, Business Process Automation
Beginner · Course · 1 - 4 Weeks