Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Maryland, College Park
Skills you'll gain: Statistical Analysis, Data Analysis Software, Statistical Software, Statistical Programming, STATA (Software), R (Software), Data Integration, Data Ethics, Stata, R Programming, Sampling (Statistics), Statistical Modeling, Descriptive Statistics, Regression Analysis, Logistic Regression, Informed Consent
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Responsible AI, Automation, Artificial Intelligence, Cloud Infrastructure, Infrastructure Architecture, Agentic systems, AI Integrations, AI Personalization, Predictive Modeling, Business Operations
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Lean Six Sigma, Project Risk Management, Six Sigma Methodology, Lean Methodologies, Risk Management, Process Analysis, Process Flow Diagrams, Risk Control, Risk Mitigation, Process Management, Process Improvement, Customer Analysis, Quality Improvement, Performance Metric, User Feedback, Process Improvement and Optimization, Continuous Improvement Process, Business Process, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Risk Analysis, Sprint Planning, Backlogs, Project Risk Management, Risk Management, Agile Project Management, Agile Product Development, Product Requirements, Project Closure, User Requirements Documents, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Product Improvement, Project Planning
Advanced · Course · 1 - 3 Months
Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Software Quality (SQA/SQC), Test Tools, Agile Software Development, Agile Product Development, Software Testing, Agile Methodology, Automation, Analysis, Collaboration
Intermediate · Course · 1 - 4 Weeks

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Bioinformatics, Applied Machine Learning, Interactive Data Visualization, Supervised Learning, Machine Learning Methods, Data Visualization, Machine Learning, Informatics, Big Data, Data Science, Biostatistics, Data Integration, Precision Medicine, Medical Science and Research, Unsupervised Learning, Molecular Biology, Data Processing, Data Analysis, Metadata Management, Cell Biology
Intermediate · Course · 3 - 6 Months

Macquarie University
Skills you'll gain: Microsoft Excel, Excel Formulas, Data Visualization, Spreadsheet Software, Interactive Data Visualization, Productivity Software, Microsoft 365, Data Management, Dashboard, Microsoft Copilot, Data Sharing, Generative AI, Cloud Storage, Branding
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Presentation, Interactive Data Visualization, Data Storytelling, Predictive Modeling, Data Visualization Software, Dashboard Creation, Data Synthesis, Microsoft Copilot, Excel Formulas, Data Analysis, Report Writing, Business Reporting, Forecasting, Prompt Engineering, Data Manipulation, Data Transformation, Trend Analysis
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Data Visualization, Data Presentation, Interactive Data Visualization, Data Visualization Software, Data Synthesis, Data Storytelling, Dashboard, Data Integration, Dashboard Creation, Data Transformation
Beginner · Course · 1 - 3 Months

The Museum of Modern Art
Skills you'll gain: Creativity, Aesthetics, Cultural Diversity, Public History, Social Studies, Cultural Sensitivity, Diversity Awareness, Non-Verbal Communication, Production Process, Creative Thinking, Ethical Standards And Conduct, Social Impact, Production Line, Sustainability Standards, Visual Storytelling, Labor Compliance, World History, Creative Problem-Solving, Design Elements And Principles, Emotional Intelligence
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Target Audience, Data-Driven Marketing, Marketing, Value Propositions, Global Marketing, Search Engine Optimization, Diversity Marketing, Brand Strategy, Marketing Planning, Marketing Strategies, Branding, Marketing Analytics, Brand Awareness, Data-Driven Decision-Making, Customer Analysis, Market Research, Cultural Diversity, Consumer Behaviour, Cultural Responsiveness, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Point of Sale, Order Delivery, Shipping and Receiving, Logistics Management, Customer experience strategy (CX), Process Optimization
Beginner · Course · 1 - 4 Weeks