Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Risk Analysis, Securities (Finance), Financial Analysis, Credit Risk, Financial Market, Portfolio Risk, Investments, Risk Management, Equities, Market Dynamics, Portfolio Management, Finance, Investment Banking
Beginner · Course · 1 - 4 Weeks

FAIR Institute
Skills you'll gain: Cyber Governance, Risk Analysis, Cyber Risk, Risk Appetite, Risk Management Framework, Risk Modeling, Risk Management, Regulatory Compliance, Cyber Threat Intelligence, Regulatory Requirements, Cybersecurity, Governance, Threat Management, Enterprise Risk Management (ERM), Law, Regulation, and Compliance, Governance Risk Management and Compliance, Business Risk Management, Business Priorities, Executive Presence, Cyber Security Strategy
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Succession Planning, Employee Coaching, Empathy & Emotional Intelligence, Root Cause Analysis, Data Entry, Recognizing Others, Human Resources, Smart Goals, Emotional Intelligence, Human Resources Management and Planning, Workforce Planning, Strategic Leadership, HR Tech, Microsoft Copilot, Data-Driven Decision-Making, LinkedIn, Process Optimization, Process Improvement and Optimization, Business Process Automation, Professional Development
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Extract, Transform, Load, Power BI, Data Transformation, Data Wrangling, Data Cleansing, Query Languages, Data Integration, Data Processing, Data Import/Export, Data Store, Data Quality, Data Analysis, Data Integrity, Anomaly Detection, Data Storage
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Marketing Management, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Branding, Marketing Communications, Brand Marketing, Sustainability Standards, Customer Engagement, Advertising, Regulatory Compliance, Data-Driven Marketing, Law, Regulation, and Compliance, Driving engagement, Regulatory Requirements, Market Opportunities, Environmental Issue, Digital Marketing, Engineering Management, Emerging Technologies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Waste Minimization, Environmental Engineering, Sustainable Engineering, Civil Engineering, Environmental Regulations, Sustainable Technologies, Environmental Resource Management, Environmental Laws, Environmental Policy, Transportation Operations, Traffic Flow Optimization, Environmental Monitoring, Estimation, Internet Of Things, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Visual Storytelling, Storytelling, Creative Design, Creativity, Cultural Diversity, Creative Thinking, Social Impact, Social Sciences, Design Elements And Principles, Critical Thinking, Personal Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Lean Six Sigma, Quality Monitoring, Kaizen Methodology, Quality Management Systems, Quality Control, Brainstorming, Benchmarking, Process Improvement, Continuous Quality Improvement (CQI), Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis, Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Point of Sale, Order Delivery, Shipping and Receiving, Logistics Management, Customer experience strategy (CX), Process Optimization
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Pain Management, Hospice, Patient Evaluation, Psychosocial Assessments, Respiratory Care, Respiratory Therapy, Clinical Assessment, Caregiving, Stress Management, Patient Education And Counseling, Patient Education and Support, Chronic Diseases, Mental Status Examination, Nutritional Assessment, Pharmacotherapy, Nutrition and Diet, Physiology, Pharmacology
Beginner · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Research Methodologies, Case Studies, Research, Social Justice, Culture, Social Studies, Cultural Diversity, Socioeconomics, Community Development, Qualitative Research, Sociology, Social Impact, Social Sciences, Community Organizing, Demography, Economics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Natural Language Processing, AI literacy, Data Storytelling, Technical Communication, Data Visualization, Data-Driven Decision-Making, Data Presentation, Generative AI, Prompt Engineering, Data Visualization Software, Data Analysis, Responsible AI, Data Ethics, Web Content Accessibility Guidelines
Beginner · Course · 1 - 4 Weeks