
IBM
Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Cloud Deployment, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Generative AI Agents, Cloud Infrastructure, Cybersecurity, Cloud Computing, Professional Networking, Data Storage, Peripheral Devices, Database Administration, Information Technology, Customer Service
★ 4.7 (12K) · Beginner · Professional Certificate · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
★ 4.8 (164K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Sales Prospecting, Business Strategy, Proposal Writing, Business Planning, Portfolio Management, Customer Acquisition Management, Business Correspondence, Presentations, Direct Selling, Promotional Strategies, Goal Setting, Professionalism
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Azure, Dashboard Creation, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Administration, Virtual Networking, Collaborative Software, System Support, TCP/IP, Application Security, Cloud Computing Architecture, Data Storage Technologies, Microsoft Teams, Cloud Computing, Load Balancing, Hardening, Security Controls, Network Protocols
★ 4.7 (1.6K) · Beginner · Professional Certificate · 3 - 6 Months

Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development
★ 4.7 (372) · Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Cloud Security, Personally Identifiable Information, Encryption, Health Informatics, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Health Technology, Information Privacy, Cloud Computing, Patient Safety
★ 4.8 (464) · Beginner · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Requirements Analysis, Requirements Elicitation, Functional Requirement, Backlogs, User Requirements Documents, Change Control, User Story, System Requirements, Acceptance Testing, Agile Methodology, Agile Software Development
★ 4.8 (3.2K) · Mixed · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Nutrition and Diet, Nutrition Counseling, Nutrition Education, Preventative Care, Public Health and Disease Prevention, Patient Education And Counseling, Nutritional Assessment, Health And Wellness Coaching, Exercise Science, Meal Planning And Preparation, Physiology, Communication, Ethical Standards And Conduct
★ 4.7 (56) · Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: User Feedback, Customer Analysis, Constructive Feedback, Professional Development, Customer experience improvement, Selling Techniques, Communication Strategies, Sales Process, Solution Selling, Consumer Behaviour, Customer Insights, Stakeholder Communications, Communication Planning, Analytical Skills, Concision, Business Writing, Marketing Communications, Business Communication, Customer Engagement, Decision Making
Intermediate · Course · 1 - 4 Weeks