
Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Development, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, General Networking, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development
★ 4.6 (397) · Beginner · Professional Certificate · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Technical Support and Services, Web Applications, Information Technology, Customer Service, Software Development
★ 4.8 (6.9K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Technical Support and Services, Threat Management, Network Support, Cloud Services, Active Directory, Cybersecurity, Mac OS, Virtualization, Computer Hardware, Microsoft Windows, Electrical Safety, Help Desk Support, IT Management, Cloud Security
★ 4.6 (27) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Due Diligence, Regulatory Compliance, Regulatory Requirements, Verification And Validation, Compliance Training, Law, Regulation, and Compliance, Compliance Management, Financial Regulation, Record Keeping, Financial Industry Regulatory Authorities, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: User Accounts, User Provisioning, Email Security, Change Control, Health Informatics, Identity and Access Management, Help Desk Support, Medical Privacy, System Support, Verification And Validation, Technical Support, Information Technology, Record Keeping, Operations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Desktop Support, Help Desk Support, Technical Support and Services, Technical Support, Computer Security Incident Management, Network Support, Microsoft Windows, Information Systems Security, System Support, Security Management, Network Troubleshooting, Operating System Administration, Hardware Troubleshooting, Software Installation, Systems Administration, Active Directory, User Provisioning, Microsoft Intune (Mobile Device Management Software), Group Policy, IT Service Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Standard Operating Procedure, ChatGPT, AI literacy, Customer Support, Customer Service, Artificial Intelligence and Machine Learning (AI/ML), Procedure Development, Customer Analysis, Responsible AI, AI Workflows, AI Integrations, Machine Learning, Customer Insights, Automation
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Dashboard, Service Level Agreement, Storytelling, Customer Service, Responsible AI
★ 4.7 (6) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: IT Service Management, Technical Support, Service Level, Help Desk Support, Customer Service, Issue Tracking, Technical Communication, Technical Documentation
★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Package and Software Management, Computer Hardware, Technical Support, Software Installation, General Networking, Technical Documentation, Customer Support, Computer Networking, Information Technology, Technical Writing, Technical Communication, Linux
★ 4.8 (165K) · Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Trustworthiness, Client Services, Value Propositions, Business Development, Consulting, Stakeholder Engagement, Business Ethics, Selling Techniques, Personal Integrity, Customer Relationship Building, Professional Networking, Relationship Building, Ethical Standards And Conduct, Decision Making, Marketing
Beginner · Course · 3 - 6 Months

Niel Asher Education
Skills you'll gain: Practice Management, Performance Metric, Health And Wellness Coaching, Compliance Management, Business Metrics, Capacity Planning, Training Programs, Workflow Management, Performance Measurement, Service Management, Record Keeping, Client Services, Operations, Operational Performance Management, Athletic Training, Exercise Therapy, Exercise Science, Physical Therapy, Manual Therapy, Health Education
Intermediate · Course · 1 - 4 Weeks