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  2. Client Support

Results for "client support"


  • A

    Alex Genadinik

    2026 Introduction To Customer Service & Customer Support

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Engagement, Service Management, Personalized Service

    5 stars, 9 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (9) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Healthcare IT Support Specialist

    Skills you'll gain: User Accounts, ServiceNow, Help Desk Support, Triage, IT Service Management, User Provisioning, Service Management, Email Security, Change Control, Technical Support and Services, Health Informatics, Technical Communication, Technical Documentation, Service Level, Identity and Access Management, Health Technology, Technical Support, Healthcare Industry Knowledge, Cloud Security, Information Systems

    Beginner · Professional Certificate · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google

    Google IT Support

    Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Computer Hardware, Web Presence, Interviewing Skills

    4.8 stars, 216K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (216K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • M

    Microsoft

    Microsoft IT Support Specialist

    Skills you'll gain: Computer Hardware, Hybrid Cloud Computing, Authorization (Computing), Cloud Services, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Firewall, Hardening, Network Architecture, Data Storage, Productivity Software, Data Security, Security Controls, Multi-Factor Authentication, Technical Communication, Cloud Computing, Network Protocols

    4.7 stars, 1.6K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (1.6K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IBM

    IBM IT Support

    Skills you'll gain: Email Security, Cloud Infrastructure, Cloud Platforms, Technical Support, Cloud Computing, Relational Databases, Cloud Computing Architecture, Hardware Troubleshooting, Operating System Administration, IT Service Management, Cloud Services, Cloud Development, Cloud Deployment, General Networking, Cloud Management, Cloud Security, Professional Networking, Information Technology, Programming Principles, Customer Service

    4.7 stars, 13K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (13K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Healthcare IT Support

    Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Security Awareness, Encryption, Help Desk Support, Desktop Support, End User Training and Support, Technical Support and Services, Clinical Documentation, Decision Support Systems, Health Care Procedure and Regulation, Technical Support, Customer Support

    4.8 stars, 1.5K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (1.5K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • What brings you to Coursera today?

  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    4.6 stars, 156 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (156) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • S

    Skillshare

    Learn Notion for Client and Project Management

    Skills you'll gain: Databases, Project Schedules, Project Management, Process Improvement and Optimization, User Accounts

    3.9 stars, 19 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 3.9 (19) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Apple Certified Support Professional 10.14

    Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Software Installation, General Networking, Remote Access Systems, Data Management, Systems Administration, Package and Software Management, Unix, Application Performance Management

    4.7 stars, 19 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (19) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Cloud Support Associate

    Skills you'll gain: Hardware Troubleshooting, Generative AI, Microsoft Azure, Hybrid Cloud Computing, Authorization (Computing), Load Balancing, Collaborative Software, Cloud Services, Cloud Solutions, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Cloud Deployment, Dashboard Creation, Cloud Computing, IT Automation, Security Controls, Network Protocols

    4.7 stars, 1.7K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (1.7K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • D

    Dell

    Dell Technologies Technical Customer Support Specialist

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Cybersecurity, Incident Management, Performance Metric, Operating Systems, Service Improvement, Computer Hardware, Customer experience improvement, Network Support, Technical Support, Customer Complaint Resolution, Operating System Administration, Technical Support and Services, Digital Transformation

    4.5 stars, 57 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.5 (57) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    Skills you'll gain: Endpoint Security, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Development, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, General Networking, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development

    4.6 stars, 397 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (397) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
1234…364

Best Client Support courses from Microsoft

Top-rated Client Support courses offered by Microsoft on Coursera.

  1. 1
    Microsoft Healthcare IT Support Specialist
    MicrosoftBeginner3 - 6 MonthsMicrosoft
  2. 2
    Microsoft IT Support Specialist
    MicrosoftBeginner3 - 6 Months4.7(1,636)Microsoft
  3. 3
    Microsoft Cloud Support Associate
    MicrosoftBeginner3 - 6 Months4.7(1,678)Microsoft

Best Client Support certificate programs

Earn a certificate in Client Support from top universities and companies.

  1. 1
    Google IT Support
    GoogleBeginner3 - 6 Months4.8(215,960)Professional Certificate
  2. 2
    IBM IT Support
    IBMBeginner3 - 6 Months4.7(13,205)Professional Certificate
  3. 3
    Healthcare IT Support
    Johns Hopkins UniversityBeginner3 - 6 Months4.8(1,468)Specialization

Best Client Support courses for beginners

Top-rated beginner-friendly Client Support courses with no prerequisites.

  1. 1
    Customer Service, Customer Support, Customer Experience
    Alex GenadinikBeginner3 - 6 Months4.6(156)No prerequisites
  2. 2
    Learn Notion for Client and Project Management
    SkillshareBeginner3 - 6 Months3.9(19)No prerequisites
  3. 3
    Apple Certified Support Professional 10.14
    PacktBeginner1 - 3 Months4.7(19)No prerequisites

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