• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  1. Categories
  2. End User Training And Support

Results for "end user training and support"


  • P

    Packt

    Mastering Microsoft Intune

    Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Group Policy, Microsoft Copilot, Microsoft Azure, Microsoft Windows, Enterprise Application Management, Azure Active Directory, Windows Servers, Identity and Access Management, Application Deployment, Security Controls, Cloud Management, Cloud Deployment, Cloud-Based Integration, Performance Tuning, Endpoint Detection and Response, Patch Management, System Monitoring, Microsoft Office

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
  • P

    Packt

    Microsoft Intune Zero-to-Hero Endpoint Management Labs

    Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Microsoft 365, Endpoint Security, Hardening, Microsoft Windows, Application Deployment, Enterprise Application Management, Endpoint Detection and Response, Windows PowerShell, System Configuration, Azure Active Directory, Security Controls, Patch Management, Firewall, Package and Software Management, System Monitoring, Configuration Management, Apple iOS, Threat Detection, Verification And Validation

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • P

    Pearson

    Cisco Certified Support Technician IT Support - 100-140

    Skills you'll gain: Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Technical Support and Services, Threat Management, Network Support, Cloud Services, Active Directory, Cybersecurity, Mac OS, Virtualization, Computer Hardware, Microsoft Windows, Electrical Safety, Help Desk Support, IT Management, Cloud Security

    4.6 stars, 27 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (27) · Beginner · Specialization · 1 - 3 Months

  • P

    Packt

    Microsoft Sentinel End-to-End SOC Operations Training

    Skills you'll gain: Cyber Operations, Threat Detection, Security Information and Event Management (SIEM), Microsoft Azure, Role-Based Access Control (RBAC), Incident Response, System Monitoring, Windows PowerShell, Data Validation, Anomaly Detection, Brute-force attacks, Ubuntu, Security Software, System Configuration, Analytics, Virtual Machines, Automation

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • P

    Packt

    Foundations of Microsoft Intune and Endpoint Management

    Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Microsoft Windows, Endpoint Security, Identity and Access Management, Cloud Management, Enterprise Application Management, Microsoft Office, Cloud Computing, Role-Based Access Control (RBAC), File Management, Patch Management, Cloud-Native Computing, Microsoft Copilot, Cloud Services, Cloud Security, System Requirements, Cloud Deployment, Management Information Systems, Microsoft Access, Configuration Management

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
  • M

    Madecraft

    Fostering Excellent Employee Training

    Skills you'll gain: Employee Training, Workforce Development, Train The Trainer, Organizational Effectiveness, Program Evaluation, Organizational Strategy, Talent Management, Human Resource Strategy, Training and Development, Workforce Planning, Employee Retention, Training Programs, Interactive Learning, Drive Engagement, Storytelling, Discussion Facilitation, Employee Engagement, Adult Learning Principles, Change Management, Instructional Design

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
  • P

    Packt

    Hands-on with SCCM

    Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Configuration Management, Package and Software Management, Operating Systems, Microsoft Windows, Azure Active Directory, Systems Administration, Hyper-V, IT Infrastructure, System Implementation, Infrastructure Architecture, Disaster Recovery

    Intermediate · Specialization · 1 - 3 Months

  • E

    EDUCBA

    CRM Fundamentals and User Experience

    Skills you'll gain: Salesforce, User Accounts, Customer Relationship Management, Customer Relationship Management (CRM) Software, Collaborative Software, Administration, End User Training and Support, UI Components, Usability, Administrative Support, System Configuration, User Interface (UI) Design, User Interface (UI), Collaboration, User Interface and User Experience (UI/UX) Design, User Experience, User Experience Design, System Support, Business Administration, Business

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    Skills you'll gain: Endpoint Security, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Development, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, General Networking, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development

    4.6 stars, 399 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (399) · Beginner · Professional Certificate · 3 - 6 Months

  • I

    IBM

    Introduction to Technical Support

    Skills you'll gain: IT Service Management, Technical Support, Service Level, Help Desk Support, Customer Service, Issue Tracking, Technical Communication, Technical Documentation

    4.8 stars, 1.2K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

  • M

    Microsoft

    Advanced Tools & Communication in Healthcare Support

    Skills you'll gain: Microsoft Copilot, Prompt Engineering, Prompt Patterns, End User Training and Support, Epic EMR, Help Desk Support, AI literacy, Dependency Analysis, Responsible AI, Systems Integration, Medical Privacy, Microsoft Azure, Technical Documentation, Technical Writing, Triage, Verification And Validation, Identity and Access Management, Cloud Services

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • D

    Dell

    Dell Technologies Technical Customer Support Specialist

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Cybersecurity, Incident Management, Performance Metric, Operating Systems, Service Improvement, Computer Hardware, Customer experience improvement, Network Support, Technical Support, Customer Complaint Resolution, Operating System Administration, Technical Support and Services, Digital Transformation

    4.5 stars, 57 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.5 (57) · Beginner · Professional Certificate · 3 - 6 Months

1234…834

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Free Courses
  • Blog
  • The Coursera Podcast
  • Tech Blog
  • Social Impact

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok