
Skills you'll gain: Jira (Software), Issue Tracking, Problem Management, Software Documentation, Dependency Analysis, Technical Documentation, Technical Writing, Technical Support, Technical Communication, Quality Assurance, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Network Monitoring, Issue Tracking, Generative AI, Operating Systems, Technical Communication, Performance Tuning
★ 4.8 (172) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Information Technology, Data Analysis, Product Support, Analysis, AI literacy, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Collaborative Software, Software Documentation, Self Service Technologies, Problem Solving
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Dashboard, Power BI, Management Reporting, Quality Assurance, Data Quality, Performance Reporting, Problem Management, Project Controls, Process Improvement and Optimization, Stakeholder Analysis, Process Analysis, Data Validation, Issue Tracking, Quality Assurance and Control, Process Optimization, Process Improvement, Project Management, Root Cause Analysis, Data Analysis, Business Operations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Sheets, Data Import/Export, Stakeholder Communications, Management Reporting, Stakeholder Engagement, Spreadsheet Software, Business Reporting, Project Management Software, Issue Tracking, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Information Technology, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
★ 4.8 (26K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Verification And Validation, Software Quality Assurance, Software Quality (SQA/SQC), Regression Testing, Quality Assurance, Issue Tracking, Root Cause Analysis, Dashboard Creation, Business Intelligence, Jira (Software)
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sales Process, B2B Sales, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Management, Sales Strategy, HubSpot CRM, Customer Relationship Management, Data Quality, Data-Driven Decision-Making, Data Integrity, Data Maintenance, Data Entry, Forecasting, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Case Studies, Relational Databases, System Testing, Database Development, Database Application, Database Management, Microsoft SQL Servers, SQL, Verification And Validation, Customer Complaint Resolution, Business Reporting, Visual Basic (Programming Language), Workflow Management, Issue Tracking, Role-Based Access Control (RBAC), Registration, Requirements Analysis, User Interface (UI), User Interface (UI) Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Issue Tracking, Dashboard Creation, User Story, Dashboard, Workflow Management, Scrum (Software Development), Kanban Principles, Sprint Planning, Concision, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Problem Solving, Problem Management, Network Troubleshooting, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), End User Training and Support, Data Access, Content Management Systems, Data Management, Information Technology
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Jira (Software), Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization
Beginner · Course · 1 - 4 Weeks