Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

IIT Bombay
Skills you'll gain: Design Thinking, User Research, Ideation, Prototyping, Human Centered Design, Design Research, Research and Design, Product Design, Sustainable Business, Innovation, Brainstorming, User Centered Design, Creative Thinking, Empathy, User Feedback, Product Development, Case Studies, Cultural Responsiveness, Collaboration
★ 4.7 (74) · Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Interactive Design, Usability Testing, Design Thinking, User Experience, Experience Design, Prototyping, User Experience Design, Interaction Design, Visual Storytelling, Storytelling, Usability, Human Centered Design, Design Reviews, Ideation
★ 4.7 (186) · Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Merchandising, Revenue Management, Food Services, Restaurant Management, Hotel And Restaurant Management, Hospitality and Food Services, Sales Strategy, Hospitality Management, Hospitality, Food and Beverage, Cost Accounting, Layout Design, Customer experience improvement, Graphic and Visual Design, Typography, Copywriting, Analysis
★ 5 (7) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Journey Mapping, User Experience, Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Strategic Planning, Design Research, Customer Insights, Stakeholder Analysis, Business Systems Analysis, Dependency Analysis, Business Strategies, Cross-Functional Collaboration, Business Strategy, Product Strategy
Beginner · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Design Research, User Experience Design, Experience Design, UI/UX Research, User Experience, User Research, Ideation, Prototyping, Design Thinking, User Centered Design, Persona (User Experience), Usability, Research Methodologies, Innovation, Storyboarding
★ 4.6 (906) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: UI Components, Systems Design, User Interface (UI) Design, Digital Design, System Design and Implementation, Design Strategies, User Interface and User Experience (UI/UX) Design, Design Software, Scalability, Design and Product, Agile Methodology, Usability, Usability Testing, Design Research, Style Guides, Agile Product Development, UI/UX Research, Product Testing, System Programming, Prompt Patterns
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Experience Design, User Experience Design, UI/UX Research, Usability Testing, User Research, UI/UX Strategy, Design and Product, A/B Testing, Design Research, Prioritization, Strategic Prioritization, Usability, Resource Allocation, Product Improvement, Process Design, Conversion Funnel Analysis, Product Testing, Creative Design, Statistical Hypothesis Testing, Business Strategy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Logo Design, Packaging and Labeling, Adobe Illustrator, Competitive Analysis, Graphic and Visual Design, Presentations, Color Matching, Typography, Design Strategies, Graphic Design, Layout Design, Visual Design, Graphic and Visual Design Software, Market Analysis, Design Software, Branding, Design, Digital Design, Oral Expression, Brand Strategy
★ 4.7 (20) · Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: UI/UX Research, User Research, Design Research, User Interface (UI), User Interface (UI) Design, Usability Testing, Prototyping, User Interface and User Experience (UI/UX) Design, Usability, Interactive Design, User Experience Design, User Experience, User Centered Design, Graphic and Visual Design, Persona (User Experience), Ideation, Design, UI/UX Strategy, Peer Review, Human Computer Interaction
★ 4.6 (1.8K) · Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: User Story, User Interface and User Experience (UI/UX) Design, Usability, UI/UX Strategy, Design Thinking, User Interface (UI) Design, User Experience Design, Mockups, Wireframing, Interaction Design, Experience Design, Usability Testing, Human Centered Design, User Centered Design, Application Design, AI literacy, Responsible AI, Prototyping
★ 4.6 (29) · Beginner · Course · 1 - 3 Months

Indian Institute of Technology Guwahati
Skills you'll gain: User Research, UI/UX Research, Design Research, User Experience, User Interface and User Experience (UI/UX) Design, Competitive Analysis, User Interface (UI), User Experience Design, Information Architecture, Interaction Design, User Flows, Interactive Design, Persona (User Experience), Qualitative Research, Usability, User Centered Design, User Interface (UI) Design, Experience Design, Wireframing, Human Computer Interaction
★ 4.3 (16) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Design Thinking, User Experience Design, User Experience, User Centered Design, User Interface and User Experience (UI/UX) Design, Human Centered Design, Wireframing, User Interface (UI), User Interface (UI) Design, Prototyping
★ 4.7 (518) · Mixed · Course · 1 - 4 Weeks