
UBITS
Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Negotiation, Retail Sales, Sales Presentation, Overcoming Objections, Stakeholder Management, Sales Strategy, Customer Relationship Management, Rapport Building, Accountability, Value Propositions, Customer experience strategy (CX), Business Development, Customer Relationship Building, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Responsible AI, Lead Generation, Data Ethics, Google Gemini, Sales Process, Sales Management, Generative AI, Artificial Intelligence, OpenAI, ChatGPT, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Generative AI, Artificial Intelligence, Workforce Planning, Business Ethics, Emerging Technologies, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Sales Pipelines, Sales Management, Sales Process, Sales Strategy, Anthropic Claude, Sales Development, Customer Engagement, Responsible AI, Sales Training, Generative AI Agents, Customer experience improvement, Lead Generation, ChatGPT, Forecasting, Business Ethics, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Presentations, Overcoming Objections, Sales Process, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions, Customer Relationship Management (CRM) Software
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Customer Communications Management, Customer experience improvement, Regulatory Requirements, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Closing (Sales), Sustainable Business, Sales, Solution Sales Engineering, Professional Development, Customer Relationship Building, Sales Strategy, Verbal Communication Skills, Emotional Intelligence, Influencing, Adaptability, Data Centers, Consumer Behaviour, Customer Insights, Interviewing Skills, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
Beginner · Professional Certificate · 3 - 6 Months