Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, End User Training and Support, AI literacy, Technical Support, AI Integrations, Data Ethics, Automation
★ 4 (12) · Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Strategies, Business Strategy, Technology Strategies, Business Planning, Organizational Strategy, Digital Transformation, Innovation, Strategic Communication, Emerging Technologies, Business Modeling, Customer Relationship Management, Digital Analysis, Organizational Change, Market Analysis
★ 4.7 (25) · Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Wiring, Electrical Equipment, Electric Power Systems, Electrical Safety, Electrical Power, High Voltage, Building Services Engineering, HVAC, Mechanical Design, Construction, Civil Engineering, Safety Standards, Building Design, Schematic Diagrams, Engineering Calculations
★ 4.8 (36) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
★ 4.3 (12) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Data Pipelines, Google Cloud Platform, Real Time Data, Data Lakes, Dataflow, Dashboard Creation, Data Preprocessing, Data Architecture, Data Import/Export, Big Data, Tensorflow, Feature Engineering, Data Governance, Dashboard, Data Warehousing, Extract, Transform, Load, Apache Spark, Metadata Management, Unstructured Data
★ 4.7 (126) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Personally Identifiable Information, Data Security, Data Governance, Data Ethics, Law, Regulation, and Compliance, Data Loss Prevention, Data Management, Security Controls, Regulatory Compliance, Compliance Management, Compliance Training, Data Integrity, Security Strategy, Safety Culture, Data Processing, Incident Response, Employee Training
★ 4.6 (39) · Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Technology Solutions, Customer Analysis, Customer Insights, Market Opportunities, Market Research, User Feedback, Presentations, Storytelling, Interviewing Skills
★ 4.7 (19) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Data Analysis, Statistical Reporting, Statistics, Research Design, Statistical Analysis, Microsoft Excel, Descriptive Analytics, Research Methodologies, Statistical Methods, R (Software), Research, R Programming, Data Collection, Research Reports, Correlation Analysis, Data Ethics
★ 4.5 (17) · Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard Creation, Business Reporting, Data Transformation, Business Intelligence, Data Visualization Software, Business Intelligence Software, Dashboard, Data Analysis, Microsoft Excel, Data Visualization, Data Cleansing, Data Modeling, Data Analysis Software, Microsoft PowerPoint, Microsoft 365, Microsoft Office, Collaboration, Data Import/Export
★ 4.7 (15) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: ISO 9000 Series, Governance Risk Management and Compliance, Quality Management Systems, Quality Improvement, Program Implementation, Audit Planning, Quality Management, Continuous Quality Improvement (CQI), Operational Risk, Risk Control, Continuous Improvement Process, Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Technical Standard, Internal Controls, Compliance Management, Corrective and Preventive Action (CAPA), Governance
★ 4.4 (31) · Mixed · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Workplace inclusivity, Stress Management, Diversity Equity and Inclusion Initiatives, Mental Health, Diversity and Inclusion, Personal Development, Conflict Management, Communication Strategies, Communication, Resilience, Occupational Safety And Health, Habit Formation
★ 4.9 (10) · Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Microsoft Excel, Excel Formulas, Data Visualization, Spreadsheet Software, Interactive Data Visualization, Productivity Software, Microsoft 365, Data Management, Dashboard, Microsoft Copilot, Data Sharing, Generative AI, Cloud Storage, Branding
★ 4.9 (9) · Beginner · Course · 1 - 3 Months