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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • C

    Coursera

    Jira for Quality Assurance Testing

    Skills you'll gain: Software Quality Assurance, Quality Assurance, Software Testing, Test Tools, Jira (Software), Development Testing, Regression Testing, Functional Testing, Software Quality (SQA/SQC), Test Planning, Test Case, Technical Communication, Issue Tracking, Agile Methodology, Software Development, Agile Project Management, Risk Management, User Interface and User Experience (UI/UX) Design, Data Analysis, Problem Solving

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Master Zoho Books: Analyze, Manage & Automate Accounting

    Skills you'll gain: Accounting Software, Financial Reporting, Business Reporting, Accounting and Finance Software, Management Reporting, Project Accounting, Bookkeeping, Standard Accounting Practices, Accounting, Small Business Accounting, Ledgers (Accounting), Balancing (Ledger/Billing), General Accounting, Software As A Service, Accounting Records, Expense Management, Order Management, Order Entry, Billing, Billing & Invoicing

    4.5 stars, 28 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (28) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Strategies for Assisted Living Communities during COVID-19

    Skills you'll gain: Home Health Care and Assisted Living, Infection Control, Personal protective equipment, Hand Hygiene, Emergency Response, Long Term Care, Nursing Homes, Patient Communication, Public Health and Disease Prevention, Laboratory Testing, Mental Health, Community Health, Public Health, Care Coordination, Media and Communications, Patient Education and Support, Epidemiology, Diagnostic Tests, Cleanliness, Infectious Diseases

    4.8 stars, 268 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (268) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • L

    Lecturio

    Nursing Leadership

    Skills you'll gain: Healthcare Ethics, Nursing Management, Patient-centered Care, Telehealth, Delegation Skills, Health Systems, Clinical Leadership, Constructive Feedback, Clinical Nursing, Nurse Education, Health Administration, Communication, Accountability, Empathy, Language Competency, Cultural Sensitivity, Active Listening, Clinical Assessment, Change Management, Continuous Quality Improvement (CQI)

    4.7 stars, 6 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (6) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • E

    ESSEC Business School

    Companies and climate change

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Climate Change Programs, Climate Change Mitigation, Sustainable Development, Environmental Issue, Business Transformation, Climate Change Adaptation, Corporate Strategy, Business Strategy, Business Modeling, Supplier Management, Stakeholder Engagement, Finance

    4.6 stars, 143 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (143) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    Google Data Studio - Création de Tableaux de Bords Interactifs

    Skills you'll gain: Data Visualization, Dashboard, Interactive Data Visualization, Dashboard Creation, Data Presentation, Data Visualization Software, Looker (Software), Collaborative Software, Data Sharing, Data Science, Data Analysis, Business Intelligence, Data Integration, Data Modeling, Data Import/Export

    4.4 stars, 116 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.4 (116) · Intermediate · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • J

    Johns Hopkins University

    Strategies for Senior Housing Communities during COVID-19

    Skills you'll gain: Infection Control, Emergency Response, Nursing Homes, Public Health and Disease Prevention, Personal protective equipment, Public Health, Community Health, Home Health Care and Assisted Living, Sanitation, Geriatrics, Mental Health, Infectious Diseases, Community Mental Health Services, Health And Safety Standards, Patient Education and Support, Policy Development, Media and Communications

    4.8 stars, 154 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (154) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    Agile Leadership for Distributed Teams

    Skills you'll gain: Collaborative Software, Agile Project Management, Team Leadership, Leadership Studies, Virtual Teams, Agile Methodology, Organizational Leadership, Drive Engagement, Telecommuting, Innovation, Team Management, Team Building, Team Performance Management, Communication, Communication Strategies, Employee Engagement, Change Management, Empowerment

    4.9 stars, 18 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (18) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Creating a Technology Startup Company

    Skills you'll gain: Product Planning, Target Market, Persona Development, Operational Performance Management, Target Audience, Market Opportunities, Systems Thinking, Business Modeling, Product Lifecycle Management, Customer Analysis, Operational Analysis, Entrepreneurship, Leadership and Management, Business Planning, Engineering Management, Market Analysis, People Management, New Product Development, Governance, Engineering

    4.7 stars, 15 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (15) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • U

    Universidad de los Andes

    Enfermedad respiratoria crónica. Asma - EPOC

    Skills you'll gain: Chronic Diseases, Pulmonology, Patient Education And Counseling, Patient Evaluation, Respiratory Care, Pulmonary Function Testing, Respiratory Therapy, Respiration, Patient Education and Support, Diagnostic Tests, Clinical Assessment, Care Management, Public Health and Disease Prevention, Medication Therapy Management, Preventative Care, Patient Treatment, Pharmacotherapy

    4.8 stars, 19 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (19) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • T

    The State University of New York

    Health and Safety of a Home-Based Childcare Center

    Skills you'll gain: Injury Prevention, Accident Prevention, Empathy & Emotional Intelligence, Emotional Intelligence, Emergency Response, Nutrition and Diet, Safety Training, Working With Children, Family Support, Child Health, Resilience, Social Skills, Safety Assurance, Environment Health And Safety, Safety Standards, Nutrition Education, Health And Safety Standards, Mental Health, Preventative Care, Public Health and Disease Prevention

    4.7 stars, 33 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (33) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Resilience Engineering and Leadership in Crisis

    Skills you'll gain: Crisis Management, Systems Thinking, Stakeholder Communications, Leadership, Strategic Communication, Leadership Development, Contingency Planning, Leadership and Management, Threat Management, Climate Change Adaptation, Incident Management, Business Continuity Planning, Risk Management Framework, Change Management, Infrastructure Security, Communication Strategies, Resilience, Organizational Change, Engineering Management, Sustainable Development

    5 stars, 8 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 5 (8) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
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In summary, here are 10 of our most popular technical support courses

  • Jira for Quality Assurance Testing: Coursera
  • Master Zoho Books: Analyze, Manage & Automate Accounting: EDUCBA
  • Strategies for Assisted Living Communities during COVID-19: Johns Hopkins University
  • Nursing Leadership: Lecturio
  • Companies and climate change: ESSEC Business School
  • Google Data Studio - Création de Tableaux de Bords Interactifs: Coursera
  • Strategies for Senior Housing Communities during COVID-19: Johns Hopkins University
  • Agile Leadership for Distributed Teams: Coursera
  • Creating a Technology Startup Company: University of Colorado Boulder
  • Enfermedad respiratoria crónica. Asma - EPOC: Universidad de los Andes

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