Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: MITRE ATT&CK Framework, Vulnerability Assessments, Open Web Application Security Project (OWASP), Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Threat Modeling, Cybersecurity, Malware Protection, Mobile Security, Cyber Threat Intelligence, Penetration Testing, Exploitation techniques, Brute-force attacks, Network Security, Cryptography, Threat Management, Information Systems Security, Threat Detection, Cloud Security
Beginner · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Social Justice, Responsible AI, Disabilities, Innovation, Economics, Policy, and Social Studies, Diversity Awareness, Social Impact, Socioeconomics, Human Centered Design, Sustainable Systems, Policy Analysis, Diversity Equity and Inclusion Initiatives, Community Development, Public Policies, Technology Solutions, Data Ethics, Social Sciences, Policy Development, Governance, Law, Regulation, and Compliance
Beginner · Course · 1 - 3 Months

Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Business Software, Sales Pipelines, Sales Operations, Sales Management, Sales, Sales Strategy, Automation, Business Process Automation
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), CI/CD, Application Deployment, Network Troubleshooting, DevOps, Performance Tuning, Scalability, Continuous Integration, Containerization, Continuous Delivery, Continuous Deployment, Package and Software Management, Authorization (Computing), Network Security, Identity and Access Management, Network Routing, Cyber Security Policies, IT Automation, System Monitoring
Advanced · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Model Evaluation, Decision Intelligence, AI Product Strategy, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Performance Measurement, AI literacy, Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Machine Learning Methods, AI Workflows, Model Deployment, Data Ethics, Machine Learning, Algorithms, Classification Algorithms, Data Validation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Customer experience strategy (CX), Quality Improvement, Production Management, Quality Management Systems, Customer Relationship Building, Quality Assurance and Control, Operational Efficiency, Product Quality (QA/QC), Production Process, Quality Assurance, Process Optimization, Customer experience improvement, Risk Analysis, Customer Engagement
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Design Thinking, Business Modeling, Entrepreneurship, Value Propositions, New Product Development, Market Opportunities, Ideation, Gap Analysis, Innovation, Technology Strategies, Strategic Thinking, New Business Development, Engineering Management, Technology Solutions, Market Analysis, Business Strategies, Business Strategy, Competitive Analysis, Sustainable Business, Engineering
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Statistical Analysis, Data Analysis Software, Statistical Software, Statistical Programming, STATA (Software), R (Software), Data Integration, Data Ethics, Stata, R Programming, Sampling (Statistics), Statistical Modeling, Descriptive Statistics, Regression Analysis, Logistic Regression, Informed Consent
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Advanced Analytics, Budget Management, Hotel And Restaurant Management, Hospitality Management, Budgeting, Financial Forecasting, Hospitality, Variance Analysis, Forecasting, Hotel Operations, Operating Budget, Corporate Sustainability, Revenue Management, Sustainable Business, Financial Analysis, Performance Analysis, Sustainability Reporting, Analysis, Performance Metric, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Google Workspace, Gmail, Workflow Management, Greeting Customers, Operations Management, Order Fulfillment
Intermediate · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Consulting, Management Consulting, Mergers & Acquisitions, Growth Strategies, Due Diligence, Strategic Thinking, Profit and Loss (P&L) Management, Market Opportunities, Cost Benefit Analysis, Financial Analysis, Business Strategy, Competitive Analysis, Corporate Strategy, Go To Market Strategy, Case Studies, Business Analysis, Market Analysis, Revenue Management, Strategic Marketing, Customer Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Autodesk Revit, Building Information Modeling, Document Management, Autodesk, Construction, Engineering Documentation, Architecture and Construction, Building Design, Model Based Systems Engineering, Collaborative Software, Project Coordination, Computer-Aided Design, Digital Transformation, Architectural Design, Construction Management, Collaboration, Information Management, Data Modeling, Coordination, Data Visualization
Beginner · Course · 1 - 4 Weeks