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  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • Status: New
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    EDUCBA

    Communication Planning and Strategy

    Skills you'll gain: Communication Planning, Strategic Communication, Planning, Communication Strategies, Media Strategy, Strategic Planning, Media Planning, Stakeholder Communications, Media and Communications, Project Planning, Network Planning And Design, Communication Systems, Program Evaluation, Communication, Integrated Marketing Communications, Systems Development, Analysis, Influencing, Systems Design, Environment

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
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    C

    Coursera

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics

    4.9
    Rating, 4.9 out of 5 stars
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    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    W

    Whizlabs

    Microsoft Power Platform: Extend the user experience

    Skills you'll gain: Power Apps Component Framework, Microsoft Power Platform, Microsoft Power Automate/Flow, Enterprise Application Management, Application Development, Application Design, Microsoft Copilot, Data Management, Database Development, Database Application, Dashboard Creation, AI powered creativity

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    U

    University of California, Santa Barbara

    Talent Acquisition Strategy

    Skills you'll gain: Talent Acquisition, Talent Recruitment, Workforce Planning, Recruitment, Recruitment Strategies, Talent Sourcing, Talent Pipelining, Human Resources Management and Planning, Human Resources, Human Resource Strategy, Strategic Sourcing, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, HR Tech, Branding, Data-Driven Decision-Making

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    M

    Microsoft

    Product Strategy and Roadmapping

    Skills you'll gain: Product Roadmaps, AI Product Strategy, Technology Roadmaps, Product Strategy, User Story, Product Management, Product Planning, Stakeholder Management, Product Requirements, New Product Development, Stakeholder Engagement, Product Development, Functional Specification, Ideation, Stakeholder Communications, Responsible AI, Requirements Management, Innovation, Market Opportunities, Market Research

    4.8
    Rating, 4.8 out of 5 stars
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    31 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of London

    Fundamentals of Marketing Strategy

    Skills you'll gain: Marketing Planning, Marketing Strategies, Marketing Strategy and Techniques, Strategic Marketing, Competitive Analysis, Marketing Effectiveness, Market Analysis, Marketing, Marketing Management, Market Dynamics, Target Market, Auditing, Analysis, Target Audience, Business Analysis Tools

    4.6
    Rating, 4.6 out of 5 stars
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    332 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Virginia

    Pricing Strategy in Practice

    Skills you'll gain: Market Dynamics, Revenue Management, Presentations, Consumer Behaviour, Customer Analysis, Competitive Analysis, Market Research, Business Strategy, Market Analysis, Case Studies, Market Share, Business Economics, B2B Sales

    4.7
    Rating, 4.7 out of 5 stars
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    171 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Northeastern University

    Web Design and User Experience Engineering: Assessment

    Skills you'll gain: User Experience Design, Web Design

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    L

    Ludwig-Maximilians-Universität München (LMU)

    Competitive Strategy and Organization Design

    Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Strategic Thinking, Game Theory, Competitive Analysis, Business Strategies, Strategic Partnership, Consulting, Corporate Strategy, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Development, Organizational Effectiveness

    4.7
    Rating, 4.7 out of 5 stars
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    3.7K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
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    U

    University of Pennsylvania

    Arts and Culture Strategy

    Skills you'll gain: Risk Analysis, Risk Management, Organizational Structure, Risk Mitigation, Organizational Strategy, Culture Transformation, Strategic Leadership, Art History, Organizational Effectiveness, Drive Engagement, Target Market, Customer Analysis, Market Opportunities, Organizational Leadership, Strategic Communication, Stakeholder Communications, Liberal Arts, Performing Arts, Target Audience, Communication Strategies

    4.6
    Rating, 4.6 out of 5 stars
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    241 reviews

    Mixed · Course · 1 - 3 Months

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    C

    Coursera

    Blueprint the Experience: User Flows in Miro

    Skills you'll gain: User Experience Design, User Flows, Wireframing, User Experience, Design Research, User Interface and User Experience (UI/UX) Design, Design, Prototyping, Design Software

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    T

    The Expert Academy

    B2B Sales: Deal Closing And Customer Retention

    Skills you'll gain: Closing (Sales), Customer Relationship Management, Selling Techniques, B2B Sales, General Sales Practices, Sales Presentation, Sales, Customer Relationship Management (CRM) Software, Customer Retention, Account Management, Sales Process, Overcoming Objections, Sales Management, Sales Strategy, Customer Relationship Building, Customer experience improvement, Negotiation, Price Negotiation, Growth Strategies, Relationship Building

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Communication Planning and Strategy: EDUCBA
  • GenAI for Customer Service Representatives: Coursera
  • Microsoft Power Platform: Extend the user experience: Whizlabs
  • Talent Acquisition Strategy: University of California, Santa Barbara
  • Product Strategy and Roadmapping: Microsoft
  • Fundamentals of Marketing Strategy: University of London
  • Pricing Strategy in Practice: University of Virginia
  • Web Design and User Experience Engineering: Assessment: Northeastern University
  • Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)
  • Arts and Culture Strategy: University of Pennsylvania

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