Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Rice University
Skills you'll gain: Apache Kafka, Apache Spark, Apache Hadoop, Distributed Computing, Dataflow, Java Programming, Java, Software Architecture, Systems Architecture, Scala Programming, Data Structures, System Programming, Programming Principles, Servers, Application Frameworks, Debugging, Algorithms, Performance Tuning, Functional Design, Performance Testing
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

National Taiwan University
Skills you'll gain: Architectural Drawing, SketchUp (3D Modeling Software), AutoCAD, Engineering Drawings, Autodesk Revit, Building Information Modeling, 3D Modeling, Computer-Aided Design, Construction Estimating, Technical Drawing, Structural Engineering, Civil and Architectural Engineering, Blueprint Reading, Engineering Design Process, Architectural Engineering, Engineering Management, Building Design, Civil Engineering, Estimation, Engineering Calculations
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Gemini, Storytelling, Video Production, Gemini, Google Docs, Google Workspace, Video Editing, Responsible AI, Proofreading, Prompt Engineering, Productivity Software, Gmail, Workflow Management, LLM Application, AI Enablement, Generative AI, Writing, Collaboration, Project Management, Business Communication
Beginner · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, AI Workflows, AI Orchestration, Agentic systems, LLM Application, Tool Calling, OpenAI, Prompt Engineering, Application Development, Software Documentation, File Management
Beginner · Course · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Creative Thinking, Classroom Management, Teaching, Adaptability, Education and Training, Working With Children, Pedagogy, Instructional Strategies, Adult Education, Student Engagement, Professional Development, Collaboration, Curriculum Development, Planning
Mixed · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Operational Efficiency, Consumer Behaviour, Marketing Planning, Marketing Strategies, Marketing Strategy and Techniques, Strategic Marketing, Competitive Analysis, Business Ethics, Marketing Psychology, Marketing, Global Marketing, Social Sciences, International Relations, Culture, Business, Sustainable Business
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Control Systems, Basic Electrical Systems, Electrical Systems, Power Electronics, Three-Phase, Torque (Physics), Electrical Equipment, Embedded Software, Electronics, Electrical Wiring, Electronic Hardware, Design Specifications, System Requirements, Laboratory Experience, Electronic Components
Build toward a degree
Intermediate · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Brand Strategy, Innovation, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience improvement
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Storytelling, Power BI, Data Presentation, Dashboard, Data Visualization Software, Data Visualization, Report Writing, Multimedia, Data Analysis, Creative Design, Management Reporting, Data Mapping, Data Security, Key Performance Indicators (KPIs), Target Audience
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Research Methodologies, Research Design, Qualitative Research, Critical Thinking, Persistence, Program Evaluation, Case Studies, Tenacity, Psychological Evaluations, Surveys, Data Collection, Reliability, Descriptive Statistics, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, White-Box Testing, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Debugging, Software Design, Process Driven Development, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning
Intermediate · Specialization · 3 - 6 Months