• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • M

    Meta

    Building Community Engagement Foundations

    Skills you'll gain: Social Media Content, Content Creation, Driving engagement, Content Marketing, Content Strategy, Social Media Management, Content Management, Community Development, Community Outreach, Social Media, Business Priorities, Customer Engagement, Shared Media, Brand Management, Discussion Facilitation, Branding

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
  • C

    Coursera

    Demand Planning in RStudio: Create Demand Forecast

    Skills you'll gain: Demand Planning, Customer Demand Planning, Supply Chain Planning, Production Planning, Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Inventory Management System, Data Analysis, Plot (Graphics), R Programming, Data Visualization, R (Software), Model Evaluation, Model Training

    Intermediate · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Hands-on Foundations for Data Science and Machine Learning with Google Cloud Labs

    Skills you'll gain: Data Warehousing, Google Cloud Platform, Big Data, Model Evaluation, Apache Spark, Data Integration, Dataflow, SQL, Data Pipelines, Metadata Management, Data Management, Real Time Data, Tensorflow, Data Science, Command-Line Interface, Applied Machine Learning, Cloud-Based Integration, Apache Hadoop, Query Languages, Machine Learning

    ★ 4.3 (125) · Intermediate · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • U

    University of Maryland, College Park

    Fundamentals of Digital Marketing

    Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Web Analytics and SEO, Digital Marketing, Online Advertising, Return On Investment, Media Planning, Consumer Behaviour, Cross-Channel Marketing, Digital Media Strategy, Digital Advertising, Digital Marketing Tools, Digital Marketing Campaigns, Marketing Channel, Social Media Marketing, Marketing Strategies, Marketing Effectiveness, Paid media, Digital Transformation, Business Analysis

    ★ 4.8 (18) · Beginner · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • P

    Packt

    ISO 45001 Occupational Health & Safety Management System

    Skills you'll gain: Occupational Safety and Health Administration (OSHA), Internal Auditing, Safety Training, Emergency Response, Safety Assurance, Occupational Health, Safety Audits, Risk Analysis, Safety Standards, Risk Control, Environment Health And Safety, Accident Prevention, Risk Management, Health And Safety Standards, Hazard Communication (HazCom), Regulatory Compliance, Continuous Quality Improvement (CQI), Organizational Development

    ★ 4.9 (17) · Beginner · Course · 3 - 6 Months

  • P

    Packt

    Networking Fundamentals

    Skills you'll gain: OSI Models, Computer Networking, Virtualization, Data Centers, Virtual Networking, General Networking, Network Architecture, Networking Hardware, Network Protocols, TCP/IP, Network Infrastructure, Local Area Networks, Network Model, Telecommunications

    ★ 4.9 (20) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • S

    S.P. Jain Institute of Management and Research

    Data Analysis

    Skills you'll gain: Descriptive Statistics, Data Analysis, Analytics, Analysis, Quantitative Research, Sampling (Statistics), Probability & Statistics, Data Literacy, Data Analysis Software, Descriptive Analytics, Business Analytics, Analytical Skills, Business Mathematics, Statistical Analysis, Statistics, Business Research, Regression Analysis, Data-Driven Decision-Making, Statistical Methods, Statistical Hypothesis Testing

    ★ 4.5 (25) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • A

    AI Business School

    Introduction to AI for sales professionals

    Skills you'll gain: AI literacy, Generative AI, Generative AI Agents, Responsible AI, Sales Enablement, Sales Training, Risk Management, Sales, Artificial Intelligence, Agentic systems, Sales Strategy, Digital Transformation, Risk Mitigation, Innovation, Automation

    ★ 4.6 (20) · Beginner · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
  • T

    The University of Edinburgh

    Learning for a Sustainable Future: Live at COP28

    Skills you'll gain: Discussion Facilitation, Environmental Issue, Climate Change Programs, Sustainable Development, Interactive Learning, Liberal Arts, Sustainability Standards, Environmental Policy, Community Development, Advocacy, Creativity, Education and Training, International Relations, Diplomacy

    ★ 4.6 (124) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • S

    SkillUp

    Vector Search with NoSQL Databases using MongoDB & Cassandra

    Skills you'll gain: Vector Databases, MongoDB, NoSQL, Embeddings, Databases, Apache Cassandra, Text Mining, Query Languages, Image Analysis, Node.JS, Database Application

    ★ 4.7 (32) · Intermediate · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • L

    LearnQuest

    Foundations of IoT Systems and Industrial Automation

    Skills you'll gain: Internet Of Things, Automation, IT Automation, Data Management, Systems Architecture, Hardware Architecture, Security Controls, Network Protocols, Information Management, Systems Integration, Interoperability, Information Systems Security, Emerging Technologies, Communication Systems, Systems Design

    ★ 4.5 (42) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • E

    EDUCBA

    Hedge Funds Mastery: Strategies, Risk & Accounting

    Skills you'll gain: Hedge Accounting, Derivatives, Private Equity, Portfolio Risk, Risk Modeling, Loans, Risk Management, Regression Analysis, Accounting, Fund Accounting, Risk Analysis, Investment Management, Accounting Records, Revenue Recognition, Financial Reporting, Financial Accounting, Case Studies, Financial Analysis, Performance Measurement, Portfolio Management

    ★ 4.9 (80) · Beginner · Specialization · 3 - 6 Months

    Status: Free Trial
    Free Trial
1…217218219…469

In summary, here are 10 of our most popular customer insights courses

  • Building Community Engagement Foundations: Meta
  • Demand Planning in RStudio: Create Demand Forecast: Coursera
  • Hands-on Foundations for Data Science and Machine Learning with Google Cloud Labs: Google Cloud
  • Fundamentals of Digital Marketing: University of Maryland, College Park
  • ISO 45001 Occupational Health & Safety Management System: Packt
  • Networking Fundamentals: Packt
  • Data Analysis: S.P. Jain Institute of Management and Research
  • Introduction to AI for sales professionals: AI Business School
  • Learning for a Sustainable Future: Live at COP28: The University of Edinburgh
  • Vector Search with NoSQL Databases using MongoDB & Cassandra: SkillUp

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok