Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Novartis
Skills you'll gain: Pre-Clinical Development, Drug Development, Pharmaceuticals, Pharmacology, Clinical Research, Clinical Trials, Pharmaceutical Terminology, Medication Administration, Chemistry, Analytical Testing
★ 4.8 (56) · Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Smart Goals, Goal Setting, Interviewing Skills, Professional Networking, Artificial Intelligence and Machine Learning (AI/ML), Negotiation, Professional Development, Data Science, Artificial Intelligence, Machine Learning, Compensation and Benefits, Job Evaluation, Data Analysis, Web Presence, Recruitment, Events and Conferences, Data Architecture, AI literacy, Relationship Building, Job Analysis
★ 4.7 (32) · Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Responsible AI, Make.com, Prompt Engineering, AI Workflows, Prompt Patterns, Data Ethics, Microsoft Power Automate/Flow, Agentic Workflows, Business Process Automation, Generative AI Agents, Process Flow Diagrams, AI Orchestration, No-Code Development, Agentic systems, Model Deployment, Risking, AI Enablement, Business Priorities, Prompt Engineering Tools, Artificial Intelligence
★ 4 (6) · Beginner · Specialization · 1 - 3 Months

American Psychological Association
Skills you'll gain: Writing, Writing and Editing, Editing, Productivity, Motion Arguments, Oral Expression, Critical Thinking, Organizational Skills, Persistence, Self-Motivation, Brainstorming, Workplace inclusivity, Diversity Awareness
★ 4.5 (13) · Beginner · Course · 1 - 3 Months

Skills you'll gain: MITRE ATT&CK Framework, Threat Modeling, Cyber Threat Intelligence, Penetration Testing, Threat Management, Threat Detection, Cyber Security Assessment, Cybersecurity, Cyber Security Strategy, Cyber Operations, Vulnerability Scanning, Cyber Attacks, Computer Security, Vulnerability Assessments, Security Strategy, Cyber Security Policies, Network Security, Network Analysis, Network Protocols
★ 4.8 (16) · Intermediate · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Package and Software Management, Command-Line Interface, Linux Commands, Linux, Ubuntu, Linux Administration, File Systems, Linux Servers, Data Storage, Network Troubleshooting, Operating Systems, Red Hat Enterprise Linux, Data Storage Technologies, Remote Access Systems, Operating System Administration, System Support, Software Installation, File Management, Service Management, General Networking
★ 4.4 (22) · Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Executive Presence, Succession Planning, Team Performance Management, Team Management, Organizational Structure, Diversity and Inclusion, Delegation Skills, Diversity Equity and Inclusion Initiatives, People Development, Organizational Leadership, Engineering Management, Team Building, People Management, Diversity Awareness, Leadership and Management, Team Leadership, Telecommuting, Talent Management, Leadership, Leadership Development
★ 4.5 (21) · Beginner · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Computer Security Awareness Training, Security Awareness, Cybersecurity, Cyber Attacks, Cyber Threat Intelligence, Incident Response, Cyber Risk, Responsible AI, Data Ethics, Threat Management, Threat Detection, Malware Protection, Information Systems Security, Network Security, Security Controls, Data Security, Multi-Factor Authentication, AI Security, Personally Identifiable Information, Authentications
★ 4.9 (18) · Beginner · Course · 1 - 4 Weeks

Novartis
Skills you'll gain: Drug Development, Pharmacology, Pharmaceuticals, Pre-Clinical Development, Pharmacotherapy, Biochemical Assays, Clinical Research, Biochemistry, Chemistry, Laboratory Research, Infectious Diseases
★ 4.9 (33) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Autodesk Revit, Building Information Modeling, Document Management, Autodesk, Construction, Engineering Documentation, Architecture and Construction, Building Design, Architectural Drawing, Collaborative Software, Project Coordination, Computer-Aided Design, Digital Transformation, Architectural Design, Construction Management, Collaboration, 3D Modeling, Information Management, Data Modeling, Data Visualization
★ 4.1 (21) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Policy, Health Systems, Public Health, Health Administration, Research Design, Systems Analysis, Scalability, Technical Communication
★ 4.7 (42) · Intermediate · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Productivity Software, Sales Presentations, Business Solutions, Collaborative Software, Data Visualization, Multimedia, Document Management, Organizational Skills, Workflow Management, Data Sharing, Digital Publishing, Constructive Feedback, Version Control, File Management, Editing, Change Control, Role-Based Access Control (RBAC)
★ 4.9 (43) · Beginner · Course · 1 - 3 Months