Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Project Management Software, Dashboard, Project Management, Calendar Management, Collaborative Software, Milestones (Project Management)
Beginner · Guided Project · Less Than 2 Hours

Universidades Anáhuac
Skills you'll gain: Optimism, Resilience, Personal Development, Self-Awareness, Psychology, Mindfulness, Positive Behavior Support, Human Development, Stress Management, Emotional Intelligence
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Algebra, Graphing, Advanced Mathematics, Logical Reasoning, General Mathematics, Mathematical Theory & Analysis, Applied Mathematics, Mathematical Modeling, Visualization (Computer Graphics), Correlation Analysis
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Object Oriented Design, Unified Modeling Language, Object Oriented Programming (OOP), Software Development, Program Development, Software Architecture, Software Engineering, Software Design, Software Development Methodologies, System Design and Implementation, Systems Analysis, Technical Design, Requirements Analysis
Beginner · Course · 3 - 6 Months

Utrecht University
Skills you'll gain: Epidemiology, Environmental Monitoring, Medical Science and Research, Social Determinants Of Health, Biostatistics, Public Health, Environmental Science, Data Science, Statistical Analysis, Cardiology, Bioinformatics, Research
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Oral Expression, Education Software and Technology, Technical Communication, Media and Communications, Persuasive Communication, Writing, Education and Training, Storytelling, Human Learning, Instructional Strategies, Community Outreach, Science and Research, Writing and Editing, Content Creation, Liberal Arts, Photography, Photo/Video Production and Technology, Driving engagement, Creativity, Psychology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Design, Electronic Hardware, Schematic Diagrams, Electronics, Software Installation, Electronic Components, Electrical Engineering, Design Software, Technical Design, Computer-Aided Design, Manufacturing and Production, Design
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Self-Awareness, Personal Development, Growth Mindedness, Initiative and Leadership, Personal Attributes, Accountability, Leadership, Resilience, Visionary, Goal Setting, Social Impact
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Microsoft Azure, Microsoft Copilot, Cloud Security, Continuous Monitoring, Systems Administration, Cloud Storage, Patch Management, Virtual Machines, Data Security, Generative AI
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Transfer Learning, Artificial Intelligence and Machine Learning (AI/ML), Technical Management, Machine Learning, Applied Machine Learning, Model Evaluation, Deep Learning, Debugging, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Management, Team Performance Management, Organizational Skills, Collaborative Software, Telecommuting, Time Management, Virtual Teams, Project Management, Payroll Processing, Management Reporting, Billing, Leadership
Intermediate · Guided Project · Less Than 2 Hours