Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Health Care Procedure and Regulation, Health Informatics, Data Wrangling, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Preprocessing, Health Information Management and Medical Records, Health Policy, Data Processing, Data Compilation, Data Analysis, Descriptive Analytics, Database Design, Medical Billing and Coding, Relational Databases, Data Integration, Spreadsheet Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Sales, Consultative Selling, B2B Sales, Selling Techniques, Stakeholder Engagement, Consultative Approaches, Prospecting and Qualification, Sales Process, Stakeholder Management, Specialized Sales, Sales, Stakeholder Analysis, Sales Strategy, Sales Pipelines, Influencing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blogs, Search Engine Optimization, Content Performance Analysis, Content Marketing, Brand Loyalty, Branding, Keyword Research, Content Creation, Web Analytics, Customer Engagement, Thought Leadership, Customer Relationship Building, Promotional Strategies, Content Management Systems, Business Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Lean Methodologies, Stakeholder Management, Project Scoping, Scope Management, Agile Methodology, Project Management Institute (PMI) Methodology, Kanban Principles, Project Management, Work Breakdown Structure, Stakeholder Engagement, Project Coordination, Process Improvement, Agile Project Management, Project Management Life Cycle, Stakeholder Communications, Project Risk Management, Project Planning, Project Schedules, Risk Management, Cost Control
Beginner · Course · 3 - 6 Months

Skills you'll gain: Customer Analysis, Sales Strategy, Sales, Data Analysis Software, Data Analysis, Query Languages, Database Software, Trend Analysis, Databases, Customer Insights, Performance Analysis, Product Assortment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Minitab, Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Statistical Process Controls, Data Analysis Software, Statistical Software, Process Improvement and Optimization, Project Scoping, Kaizen Methodology, Quality Improvement, Data-Driven Decision-Making, Project Design, Process Improvement, Solution Design, Waste Minimization, Project Documentation, Project Management, Lean Manufacturing, Quality Assessment
Beginner · Course · 3 - 6 Months

University of Virginia
Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Marketing Effectiveness, Customer Analysis, Data-Driven Decision-Making, Marketing Strategies, Brand Management, Marketing, Regression Analysis, Analytics, Customer Retention, Consumer Behaviour, Case Studies, Return On Investment, Statistical Analysis, A/B Testing
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Backlogs, Sprint Planning, Test Driven Development (TDD), Sprint Retrospectives, User Story, Scrum (Software Development), Kanban Principles, Agile Methodology, Solution Delivery, Test Planning, Application Deployment, Meeting Facilitation
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Cost Management, Earned Value Management, Cost Control, Budget Management, Quality Assurance and Control, Quality Assurance, Project Performance, Quality Management, Quality Control, Agile Project Management
Beginner · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Enterprise Sales, B2B Sales, Customer Success Management, Closing (Sales), Overcoming Objections, Contract Negotiation, Customer Retention, Procurement, Negotiation, Customer Relationship Management, Price Negotiation, Customer Relationship Management (CRM) Software, Sales Strategy, Customer Engagement, Account Strategy, Sales Management, Sales, Customer Relationship Building, Sales Process, Stakeholder Engagement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Planogram, Product Assortment, Merchandising, Retail Management, Retail Store Operations, Product Management, Inventory Control, Retail Sales, Product Planning, Inventory Management, Performance Metric, Sales Management, Business, Performance Analysis, Data-Driven Decision-Making, Sales, Planning, Budgeting, Forecasting, Design
Mixed · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Value Propositions, Entrepreneurship, Market Research, User Research, Customer Insights, Customer Analysis, Competitive Analysis, Market Analysis, Ideation, Data-Driven Decision-Making, New Business Development, Sales Presentations, Stakeholder Engagement, Fundraising and Crowdsourcing, Entrepreneurial Finance, Presentations, Innovation, Business Modeling, Professional Networking, Strategic Partnership
Beginner · Course · 1 - 3 Months