Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Data Pipelines, Microsoft SQL Servers, Microsoft Azure, Database Development, Data Warehousing, SQL, Data Integration, Data Maintenance, Extract, Transform, Load
★ 4.2 (14) · Intermediate · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Convolutional Neural Networks, Image Analysis, Computer Vision, Deep Learning, Artificial Neural Networks, Applied Machine Learning, Transfer Learning, Network Architecture, Model Training, Classification Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Target Market, Facebook, Earned Media, Persona Development, Customer Analysis, Owned Media, Social Media Marketing, Social Media Content, Business Marketing, Social Media, Business Planning, Drive Engagement, Marketing Planning, Digital Marketing
★ 4.5 (26) · Intermediate · Guided Project · Less Than 2 Hours

Università Bocconi
Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Sales Presentation, Fundraising, Growth Strategies, Product Marketing, Customer Acquisition Management, Strategic Marketing, Product Development, Market Opportunities, Market Research, New Product Development, Presentations, Entrepreneurial Finance, Business Strategy, Persona Development, Customer Analysis, Market Analysis, Customer Insights
★ 4.6 (12) · Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Call Center Experience, Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Taking Meeting Minutes, Text Mining, System Implementation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Lean Methodologies, Stakeholder Management, Project Scoping, Scope Management, Agile Methodology, Project Management Institute (PMI) Methodology, Kanban Principles, Project Management, Work Breakdown Structure, Stakeholder Engagement, Project Coordination, Process Improvement, Agile Project Management, Project Management Life Cycle, Stakeholder Communications, Project Risk Management, Project Planning, Project Schedules, Risk Management, Cost Control
★ 4.8 (6) · Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Responsible AI, Account Management, Proposal Writing, Sales Enablement, Proposal Development, Market Analysis, Market Trend, Market Opportunities, Workflow Management, Innovation, Business Ethics, Customer Communications Management, AI Integrations, Customer Relationship Management
★ 4.3 (9) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainable Engineering, Sustainable Business, Strategic Leadership, Product Engineering, Organizational Leadership, Business Leadership, Waste Minimization, Product Design, Sustainable Development, Product Lifecycle Management, Corporate Sustainability, Pollution Prevention, Environment and Resource Management, Environmental Issue, Environmental Regulations, Process Analysis, Material Handling, Consumer Behaviour
★ 4.6 (17) · Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Email Marketing, User Accounts, User Provisioning, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Data Integration, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation
★ 4.7 (26) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Agentic Workflows, Generative AI, Automation, AI Orchestration, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, AI Integrations, Devops Tools, Human Resources, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API), Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, OpenAI, Generative AI Agents, LLM Application, Dashboard Creation, Large Language Modeling, AI Integrations, Model Deployment, Back-End Web Development, Restful API, Server Side, Application Programming Interface (API), Web Development, UI Components
★ 4.3 (14) · Intermediate · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Digital Marketing Tools, Marketing Strategies, Strategic Marketing, Marketing, Digital Marketing, Marketing Planning, Customer Analysis, Cross-Channel Marketing, Marketing Operations, Persona Development, Target Market, Consumer Behaviour, Integrated Marketing Communications
Beginner · Course · 1 - 4 Weeks