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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Pearson

    CompTIA Cybersecurity Analyst (CySA+) CS0-003: Unit 5

    Skills you'll gain: Cyber Security Assessment

    Intermediate · Course · 1 - 4 Weeks

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    IE Business School

    Market Research Essentials for Marketing Management

    Skills you'll gain: Market Research, Business Research, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Business Intelligence, Competitive Intelligence, Market Opportunities, Marketing, Data Collection

    Beginner · Course · 1 - 4 Weeks

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    Pearson

    Programming Generative AI: Unit 1

    Skills you'll gain: Generative AI, PyTorch (Machine Learning Library), Generative Model Architectures, Multimodal Prompts, Artificial Neural Networks, Deep Learning, Large Language Modeling, Tensorflow, Convolutional Neural Networks

    Intermediate · Course · 1 - 4 Weeks

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    University of Michigan

    Generative AI Integration: Effects on Labor and Workforce

    Skills you'll gain: Policy Development, AI Enablement, Responsible AI, Labor Relations, Workforce Management, Generative AI, Automation, Artificial Intelligence, Business Ethics, Job Analysis, Customer Relationship Management

    4.5
    Rating, 4.5 out of 5 stars
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    10 reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    GenAI for Loan Officers: Revolutionizing Credit Scoring

    Skills you'll gain: Responsible AI, Loan Origination, Consumer Lending, Commercial Lending, Loan Documentation, Workflow Management, Generative AI, Regulatory Compliance, AI Enablement, Customer Communications Management, Credit Risk, Financial Services, Business Process Automation

    Intermediate · Course · 1 - 4 Weeks

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    Harvard Business Review

    Execute with Focus and Discipline

    Skills you'll gain: Meeting Facilitation, Time Management, Productivity, Prioritization, Team Performance Management, Planning, Goal Setting, Stress Management, Decision Making

    Intermediate · Course · 1 - 4 Weeks

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    SkillsBooster Academy

    Email Marketing: Boost Sales with High-Converting Campaigns

    Skills you'll gain: Email Marketing, Lead Generation, Email Automation, Customer Relationship Management (CRM) Software, Performance Metric, Sales Pipelines, Digital Marketing, Copywriting, Customer Support, Customer Engagement, Data Pipelines, Compliance Management, Revenue Cycle Management, Generative AI, Design and Product, Product Design, Law, Regulation, and Compliance, Artificial Intelligence, Design Elements And Principles, Statistics

    Beginner · Course · 1 - 3 Months

  • Status: Free
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    Coursera

    Dashboards in Qlik Sense: Decision-Support Dashboards

    Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Data Visualization Software, Data Integration, Heat Maps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Geospatial Information and Technology, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

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    EDUCBA

    Decentralized Application (DApp) Development

    Skills you'll gain: Blockchain, Front-End Web Development, Application Development, Application Design, Web Development, Transaction Processing, User Interface (UI), Development Testing, Cryptography, Emerging Technologies, HTML and CSS, Software Architecture, User Interface (UI) Design, Experience Design, Javascript, Application Deployment, Software Development Tools, Scalability, Data Management

    4.8
    Rating, 4.8 out of 5 stars
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    24 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Foundations of Azure Infrastructure Design

    Skills you'll gain: Microsoft Azure, Authorization (Computing), Azure Active Directory, Cloud Infrastructure, Authentications, Cloud Security, Event Monitoring, Role-Based Access Control (RBAC), Infrastructure Security, Identity and Access Management, System Monitoring, Cloud Computing Architecture, Cloud Management, Active Directory, Network Monitoring, Data Governance, Cloud Applications, Personally Identifiable Information, Security Management, Information Management

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Démarrer avec Instagram pour les entreprises

    Skills you'll gain: Instagram, Content Creation, Social Media Management, Social Media, Social Media Content, Social Media Marketing, Social Media Strategy, Customer Engagement, Marketing, Business

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
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    Coursera

    Dashboard Development with Shiny: GenAI for Retail Analysis

    Skills you'll gain: Shiny (R Package), Data Visualization, Interactive Data Visualization, Dashboard, Data Visualization Software, R Programming, Data Wrangling, User Interface (UI) Design, Ggplot2, Data Manipulation, Data Integration, Data Import/Export

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer success courses

  • CompTIA Cybersecurity Analyst (CySA+) CS0-003: Unit 5: Pearson
  • Market Research Essentials for Marketing Management: IE Business School
  • Programming Generative AI: Unit 1: Pearson
  • Generative AI Integration: Effects on Labor and Workforce: University of Michigan
  • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera
  • Execute with Focus and Discipline: Harvard Business Review
  • Email Marketing: Boost Sales with High-Converting Campaigns: SkillsBooster Academy
  • Dashboards in Qlik Sense: Decision-Support Dashboards: Coursera
  • Decentralized Application (DApp) Development: EDUCBA
  • Foundations of Azure Infrastructure Design: Packt

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