Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of California, Santa Barbara
Skills you'll gain: Financial Statement Analysis, Financial Statements, Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Financial Analysis, Accrual Accounting, Balance Sheet, Income Statement, Financial Reporting, Financial Accounting, Accounting, Depreciation, Fixed Asset, General Accounting, Expense Management, Operating Expense, Business Valuation, Asset Management
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Feature Engineering, Model Deployment, Data Preprocessing, Machine Learning Methods, Scikit Learn (Machine Learning Library), Supervised Learning, Machine Learning Algorithms, Applied Machine Learning, Machine Learning, Test Script Development, Model Evaluation, Unsupervised Learning, Containerization, Data Processing, Data Wrangling, Unit Testing, Development Testing, Software Development, Python Programming, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Security Management, Disaster Recovery, Crisis Management, Security Strategy, Threat Management, Business Continuity, Security Testing, Risk Management Framework, Governance, Risk Management, Service Recovery, Resource Allocation, Compliance Management, Business Relationship Management, Verification And Validation, Business Priorities, Budget Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Performance Testing, Performance Stress Testing, Information Architecture, System Configuration, Content Management Systems, Performance Tuning, Verification And Validation, Technical Documentation, Collaborative Software, Content Management, User Interface (UI), UI Components, Document Management, Usability, Version Control, Scalability, Data Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Advertising Campaigns, Campaign Planning, Campaign Management, Driving engagement, Customer Engagement, Drive Engagement, Competitive Analysis, Promotions and Campaigns, Strategic Marketing, Brand Awareness, Promotional Strategies, Brand Marketing, Marketing, Marketing Management, Marketing Strategies, Marketing Strategy and Techniques, Marketing Budgets, Brand Strategy, Ideation, Product Promotion
Mixed · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Retail Store Operations, Market Opportunities, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Web Presence, Promotional Strategies, Company, Product, and Service Knowledge, Digital Transformation
★ 4.5 (1.1K) · Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Service Management, Scripting, Automation, Document Management, System Configuration, File Management, Collaborative Software, Configuration Management, Data Storage
★ 4.7 (1K) · Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Collaboration, Interpersonal Communications, Follow Through, Leadership, Empathy, Composure, Professionalism, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Verbal Communication Skills, Problem Solving, Personal Integrity, Communication
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Electrical Systems, Electric Power Systems, Electrical Safety, Safety Standards, Energy and Utilities, Environmental Regulations, Electrical Power, Sustainable Technologies, Manufacturing and Production, Manufacturing Processes, Production Process, Chemistry, Sustainable Design, Thermal Management, Equipment Design, Analytical Testing, Materials science, Reliability, Electronic Components, Climate Change Mitigation
★ 4.7 (306) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Outbound Calls, Telemarketing, Customer Communications Management, Lead Generation, Direct Marketing, Telephone Skills, Phone Sales, Call Center Experience, Regulatory Compliance, Compliance Training, Telecommunications, Compliance Management, Legal Risk, General Sales Practices, Informed Consent, Law, Regulation, and Compliance, Compliance Reporting, Regulatory Requirements, Record Keeping, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Content Development and Management, Brand Management, Content Creation, Social Media Content, Content Marketing, Content Strategy, Brand Strategy, Social Media Campaigns, Brand Awareness, Branding, Social Media, Brand Marketing, Social Media Marketing, Content Optimization, Persona Development, Email Marketing, Digital Marketing, Search Engine Optimization, AI Enablement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Office, Pivot Tables And Charts, Calendar Management, Excel Macros, Microsoft Copilot, Microsoft Excel, Collaborative Software, Excel Formulas, Data Validation, Productivity Software, Email Automation, Spreadsheet Software, Project Management Software, Organizational Skills, Collaboration, Presentations, Visual Basic (Programming Language)
Beginner · Specialization · 3 - 6 Months