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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    E

    Edureka

    Applied Machine Learning with Python

    Skills you'll gain: Model Evaluation, Supervised Learning, Machine Learning Methods, Classification Algorithms, Machine Learning, Data Analysis, Driving engagement

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Maximizing the Generative AI Value

    Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, Return On Investment, Data Ethics, Artificial Intelligence, Business Process Automation, Operational Efficiency, Innovation, Performance Measurement, Content Creation, Product Design, Customer Support

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Understanding Cisco Cybersecurity Operations Fundamentals

    Skills you'll gain: Cyber Threat Hunting, Incident Response, Computer Security Incident Management, Cybersecurity, Network Security, Cyber Security Policies, Threat Detection, Security Controls, Threat Management, Intrusion Detection and Prevention, Firewall, Security Information and Event Management (SIEM), Continuous Monitoring, Endpoint Security, Network Monitoring, Malware Protection

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to NLP and Syntactic Processing

    Skills you'll gain: Natural Language Processing, Text Mining, Data Manipulation, Unstructured Data, Markov Model, Data Preprocessing, Python Programming, Applied Machine Learning, Feature Engineering, Algorithms, Probability & Statistics

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Pile foundation

    Skills you'll gain: Building Codes, Construction, Structural Engineering, Construction Engineering, Laboratory Testing, Civil Engineering, Structural Analysis, Engineering Design Process, Engineering Calculations, Engineering Analysis

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    V

    Vanderbilt University

    The History and Relevance of the Rise of Generative AI

    Skills you'll gain: Generative AI, Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning Algorithms

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    DaVinci Resolve 19 Masterclass: Advanced Effects & Exporting

    Skills you'll gain: Video Editing, Animations, Post-Production, Motion Graphics, Video Production, Photo/Video Production and Technology, Cinematography, Image Quality, Color Theory

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    ReactJS and Tailwind CSS Fundamentals

    Skills you'll gain: Web Applications, Application Development, Web Development, JavaScript Frameworks, OAuth, UI Components, Front-End Web Development, Authentications, React.js, Development Environment, Software Installation, Cascading Style Sheets (CSS)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Social Media as a Marketing Tool in Business Communication

    Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Social Media Campaigns, Social Media Content, Marketing Communications, Target Audience, Media Strategy, Digital Media Strategy, Brand Strategy, Brand Management, Strategic Communication, Marketing Planning, Paid media, Content Strategy, Customer Insights, Shared Media, Content Performance Analysis, Persuasive Communication, Content Creation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    The Ideation Process

    Skills you'll gain: Process Mapping, Sprint Planning, AI Enablement, Business Analysis, User Research, Problem Solving, Market Analysis, Prioritization

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Fundamentals of Oracle Database Performance Tuning

    Skills you'll gain: Oracle Databases, Performance Tuning, Operational Databases, System Monitoring, Database Management, SQL, Event Monitoring, Database Architecture and Administration

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    C++ 20 Mastery - Pure and Unfiltered

    Skills you'll gain: C++ (Programming Language), Maintainability, Software Design Patterns, Programming Principles, Algorithms, Data Structures, Performance Tuning, Debugging

    Advanced · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Applied Machine Learning with Python: Edureka
  • Maximizing the Generative AI Value: Coursera
  • Understanding Cisco Cybersecurity Operations Fundamentals: Board Infinity
  • Introduction to NLP and Syntactic Processing: Packt
  • Pile foundation: L&T EduTech
  • The History and Relevance of the Rise of Generative AI: Vanderbilt University
  • DaVinci Resolve 19 Masterclass: Advanced Effects & Exporting: Skillshare
  • ReactJS and Tailwind CSS Fundamentals: Packt
  • Social Media as a Marketing Tool in Business Communication: University of Colorado Boulder
  • The Ideation Process: University of Minnesota

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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