• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Journey

Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Blender 3D for Beginners: Learn to Model a Balloon Dog

    Skills you'll gain: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Creativity

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Data Analysis with Minitab: Analyze & Apply

    Skills you'll gain: Minitab, Data Analysis, Statistical Hypothesis Testing, Regression Analysis, Descriptive Statistics, Statistical Analysis, Predictive Modeling, Statistical Modeling, Data-Driven Decision-Making, Exploratory Data Analysis, Statistical Methods, Statistical Inference

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    Introduction to Amazon Elastic Container Service

    Skills you'll gain: Containerization, Docker (Software), Application Deployment, Amazon Elastic Compute Cloud, Amazon Web Services, Application Lifecycle Management, Amazon CloudWatch, Devops Tools, Microservices, Continuous Monitoring, System Monitoring, AWS Identity and Access Management (IAM), Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Security, Governance, and Compliance

    Skills you'll gain: AWS CloudFormation, Amazon CloudWatch, Cloud Security, Data Security, Infrastructure as Code (IaC), Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Key Management, Security Controls, Amazon S3, Continuous Monitoring, Firewall, System Monitoring

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Master ChatGPT & OpenAI APIs – Build AI Tools in Python

    Skills you'll gain: Prompt Engineering, OpenAI API, LangChain, ChatGPT, Prompt Patterns, Generative AI, LLM Application, Large Language Modeling, Application Programming Interface (API), Application Development

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    G

    Google Cloud

    AppSheet Administration

    Skills you'll gain: Data Integration, Administration, Enterprise Application Management, Governance, Team Management, No-Code Development, User Provisioning, Data Sharing, Management Reporting, Role-Based Access Control (RBAC), Systems Integration, Strategic Planning

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Python for Data Visualization and Analysis

    Skills you'll gain: Data Storytelling, Data Visualization, Matplotlib, Plotly, Scientific Visualization, Seaborn, Exploratory Data Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    The Ultimate Hands-On Hadoop

    Skills you'll gain: Apache Hadoop, Real Time Data, Apache Spark, Apache Kafka, Data Integration, Apache Hive, Big Data, Applied Machine Learning, System Design and Implementation, Distributed Computing, Data Processing, NoSQL, MongoDB, SQL, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    NumPy, Matplotlib & Pandas – Data Science Prerequisites

    Skills you'll gain: NumPy, Plot (Graphics), Pandas (Python Package), Scientific Visualization, Data Manipulation, Scatter Plots, Machine Learning, Data Science, Data Analysis Software, Histogram, Numerical Analysis, Linear Algebra, Probability Distribution, Classification Algorithms, Regression Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Publicidad

    Skills you'll gain: Advertising, Social Media Management, Marketing Communications, Integrated Marketing Communications, Digital Advertising, Social Media Marketing, Marketing, Strategic Marketing, Communication Strategies, Digital Marketing, Target Audience, Consumer Behaviour

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    AI Foundations with Python: Build & Visualize

    Skills you'll gain: Seaborn, Matplotlib, NumPy, Scatter Plots, Statistical Visualization, Data Visualization Software, Box Plots, Histogram, Exploratory Data Analysis, Jupyter, Heat Maps, Data Manipulation, Development Environment, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Advanced UX Strategies for Product Managers

    Skills you'll gain: User Experience Design, Data Storytelling, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer journey

customer journey mapping
customer journey map
customer journey analytics
genai for customer journey mapping
1…225226227…294

In summary, here are 10 of our most popular customer journey courses

  • Blender 3D for Beginners: Learn to Model a Balloon Dog: Skillshare
  • Data Analysis with Minitab: Analyze & Apply: EDUCBA
  • Introduction to Amazon Elastic Container Service: Edureka
  • AWS: Security, Governance, and Compliance: Whizlabs
  • Master ChatGPT & OpenAI APIs – Build AI Tools in Python: Packt
  • AppSheet Administration: Google Cloud
  • Python for Data Visualization and Analysis: Edureka
  • The Ultimate Hands-On Hadoop: Packt
  • NumPy, Matplotlib & Pandas – Data Science Prerequisites: Packt
  • Publicidad: Universidad de Palermo

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok