Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Pipelines, Data Preprocessing, Personally Identifiable Information, Data Integrity, R Programming, Exploratory Data Analysis, Information Privacy, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Data Governance, Digital Transformation, Data Modeling, Data Management, Data Strategy, General Data Protection Regulation (GDPR), Information Management, Data Literacy, Business Intelligence, Data Quality, Business Analytics, Data-Driven Decision-Making, Information Privacy, Data Analysis, Data Visualization, Big Data, Artificial Intelligence, Business Strategy
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Cloud Solutions, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Relational Databases, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MLOps (Machine Learning Operations), AWS SageMaker, Amazon Web Services, Model Deployment, Scalability, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Technical Design, Amazon Elastic Compute Cloud, Cloud Security, Data Management, Disaster Recovery, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Transfer Learning, Artificial Intelligence and Machine Learning (AI/ML), Technical Management, Machine Learning, Applied Machine Learning, Model Evaluation, Deep Learning, Debugging, Performance Tuning
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Strategic Communication, Professional Development, Employee Coaching, Collaboration, Personal Development, Lifelong Learning, Smart Goals, Social Media Content, Coaching, Self-Awareness, Brand Management, Digital Assets, Goal Setting, Branding, LinkedIn, Promotional Strategies, Marketing Strategies, Constructive Feedback, Investigation, Business Research
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Financial Data, Oracle Cloud Applications, Forecasting, Accounting and Finance Software, Budget Management, Financial Forecasting, Enterprise Resource Planning, Fiscal Management, Budgeting, Data Management, Business Planning, Strategic Planning, Month End Closing, Strategic Decision-Making, Decision Making
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Generative AI, Insurance, AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Underwriting, AI Personalization, Operational Efficiency, Data-Driven Decision-Making, Claims Processing, Personalized Service, Artificial Intelligence, Automation, Risk Management, Analytics, Risk Mitigation, Prompt Engineering, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Mobile Security, Information Systems Security, Virtual Private Networks (VPN), Network Administration, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Change Control, Authentications
Advanced · Course · 1 - 3 Months

Skills you'll gain: Human Resources, Responsible AI, Developing Training Materials, Generative AI, AI Enablement, Workforce Development, Miro AI, Data Ethics, Recruitment, Generative AI Agents, People Analytics, People Management, AI Personalization, Talent Management, Automation, Talent Acquisition, Prompt Engineering, No-Code Development, Agentic systems, Business Operations
Beginner · Specialization · 1 - 3 Months

L&T EduTech
Skills you'll gain: Construction, Structural Engineering, Building Codes, Construction Engineering, Architectural Engineering, Structural Analysis, Civil Engineering, Engineering Software, Engineering Design Process, Engineering Analysis, Technical Standard
Advanced · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Financial Inclusion, Responsible AI, Data Ethics, Data Governance, FinTech, Financial Data, AI Personalization, Mobile Banking, Data Sharing, Financial Regulation, Payment Systems, Financial Services, Open Source Technology, Finance, Business Ethics, Human Centered Design, Interoperability, Real Time Data, Product Design, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months