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  • Customer Experience Improvement

Results for "customer experience improvement"


  • C

    Coursera

    Multi-Table data analysis with Tableau: Customer Analysis

    Skills you'll gain: Dashboard, Dashboard Creation, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization, Data Literacy, Data Visualization Software, Business Intelligence, Data Analysis, Data Integration, Data Modeling

    Intermediate · Guided Project · Less Than 2 Hours

  • J

    Johns Hopkins University

    Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)

    Skills you'll gain: Patient Safety, Change Control, Corrective and Preventive Action (CAPA), Healthcare Project Management, Safety Assurance, Quality Improvement, Safety Standards, Problem Management, Continuous Quality Improvement (CQI), Accident Prevention, System Implementation, Leadership

    4.6 stars, 101 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.6 (101) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Chris Croft Training

    Master Pricing: Balance Profit and Customer Retention

    Skills you'll gain: Brand Loyalty, Price Negotiation, Revenue Management, Customer Retention, Operating Cost, Consumer Behaviour, Product Strategy, Upselling, Sales Strategy, Gross Profit, Marketing Psychology, Profit and Loss (P&L) Management, Growth Strategies, Product Lining, Cost Accounting, Negotiation, Entrepreneurship, Small Business Accounting, Leadership and Management, Finance

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google Cloud

    Getting Started with Liquid to Customize the Looker User Experience

    Skills you'll gain: Google Cloud Platform, Data Analysis

    Intermediate · Project · Less Than 2 Hours

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals-Português Brasileiro

    Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Google Cloud Platform, Technical Support, Technical Support and Services, Service Level, Cloud Services, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Customer Analytics and Insights with JUNE

    Skills you'll gain: AI Product Strategy, Product Improvement, Customer Insights, Customer Analysis, Generative AI, Customer Data Management, Data-Driven Marketing, Analytics, Data Analysis, Business Reporting, Data Literacy, Data Collection, Performance Metric

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Bahasa Indonesia

    Skills you'll gain: Google Cloud Platform, Product Support, Technical Support and Services, Cloud Management, Technical Support, Technical Communication, Cloud Services, Service Level, Service Management, Issue Tracking, File Management, Identity and Access Management

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Customer Service with Python: Build a Chatbot using ChatGPT

    Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, AI Personalization, Generative AI, Customer Service, Self Service Technologies, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment

    4.2 stars, 27 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.2 (27) · Intermediate · Guided Project · Less Than 2 Hours

  • A

    Alex Genadinik

    Delivering Bad News To Customers During Customer Service

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Service Recovery, Tactfulness, Professionalism, Overcoming Objections, Expectation Management, Rapport Building, Communication Strategies, Active Listening, Empathy, Business Communication, Honesty, Positivity

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Customer Research with Generative AI for Product Managers

    Skills you'll gain: Journey Mapping, Data Ethics, Responsible AI, Design Thinking, Generative AI, AI Enablement, Customer Insights, User Research, Product Management, Customer Analysis, Market Opportunities, Ethical Standards And Conduct, Interviewing Skills, Innovation, User Feedback, Market Research, Unstructured Data, Prioritization, Prompt Engineering, Analysis

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • J

    Johns Hopkins University

    Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)

    Skills you'll gain: Patient Safety, Data Literacy, Performance Measurement, Data Visualization, Data Analysis, Data Presentation, Continuous Quality Improvement (CQI), Data Visualization Software, Statistical Reporting, Quantitative Research, Data Integration

    4.7 stars, 97 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.7 (97) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Monetization Models To Boost Lifetime Customer Value (LTV)

    Skills you'll gain: Revenue Management, Upselling, Customer Retention, Cross Selling, Market Trend, Customer Acquisition Management, Business Modeling, Competitive Analysis, Product Strategy, Consumer Behaviour, Sustainable Business, Growth Strategies

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…232425…808

In summary, here are 10 of our most popular customer experience improvement courses

  • Multi-Table data analysis with Tableau: Customer Analysis: Coursera
  • Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII): Johns Hopkins University
  • Master Pricing: Balance Profit and Customer Retention: Chris Croft Training
  • Getting Started with Liquid to Customize the Looker User Experience: Google Cloud
  • Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
  • GenAI for Customer Analytics and Insights with JUNE: Coursera
  • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
  • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera
  • Delivering Bad News To Customers During Customer Service: Alex Genadinik
  • Customer Research with Generative AI for Product Managers: University of California, Davis

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