Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, LLM Application, Prompt Engineering, OpenAI, Customer Service, Customer Inquiries, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, CI/CD, Continuous Deployment, Development Environment, Application Deployment, Cloud Applications, Docker (Software), Containerization, ASP.NET, Platform As A Service (PaaS), Scalability, Microsoft Visual Studio, Web Applications, Integrated Development Environments
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Graphic and Visual Design, Design Elements And Principles, Graphic and Visual Design Software, Typography, Design, Digital Design, Design Software, Editing
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Digital Transformation, Manufacturing Processes, Manufacturing Operations, Automation Engineering, Industrial Engineering, Business Transformation, Production Process, Digital Design, Supply Chain Management, Data-Driven Decision-Making, Market Dynamics, Workforce Development, Cybersecurity
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, Bootstrap (Front-End Framework), Usability, User Interface and User Experience (UI/UX) Design, Wireframing, Cascading Style Sheets (CSS), Data Structures, JavaScript Frameworks, Javascript
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Database Design, Software Design, Application Security, Vulnerability Assessments, Unified Modeling Language, Unit Testing, Threat Modeling, Usability Testing, User Interface and User Experience (UI/UX) Design, Open Web Application Security Project (OWASP), Software Architecture, Secure Coding, Software Design Patterns, Database Management, Software Engineering Tools, Security Software, Systems Design, Software Engineering, Software Development Life Cycle, Technical Design
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Prototyping, User Interface (UI) Design, Usability, Graphic and Visual Design, Web Content Accessibility Guidelines, Design, Interaction Design, Human Computer Interaction, Human Centered Design, Mockups, Wireframing, UI Components, Responsive Web Design, Internet Of Things
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Cloud Applications, Continuous Deployment, Application Deployment, ASP.NET, Platform As A Service (PaaS), Development Environment, Containerization, Docker (Software), Web Applications, Microsoft Visual Studio, Integrated Development Environments, Scalability
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Experimentation, Sample Size Determination, Research Design, Statistical Analysis, Statistical Methods, Data Analysis Software, Statistical Hypothesis Testing, Design Strategies, Probability & Statistics, Statistical Modeling, Descriptive Statistics, Quality Control, Variance Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Experience Design, UI/UX Research, Information Architecture, Storyboarding, Wireframing, User Research, User Story, User Experience, Adobe XD, Usability Testing, Figma (Design Software), Design Reviews, User Interface and User Experience (UI/UX) Design, Design Research, User Centered Design, Persona (User Experience), Presentations, Web Design, Usability, Conceptual Design
Beginner · Professional Certificate · 3 - 6 Months

Scrimba
Skills you'll gain: Responsive Web Design, User Interface (UI) Design, Web Design, Maintainability, Typography, Cascading Style Sheets (CSS), Usability, User Experience Design, Hypertext Markup Language (HTML), Color Theory, Animations, Creativity
Intermediate · Course · 1 - 3 Months