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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • G

    Google Cloud

    Deploy Kubernetes Load Balancer Service with Terraform

    Skills you'll gain: Cloud Management, Cloud Infrastructure, Terraform, Cloud Computing, Kubernetes, Google Cloud Platform, Cloud Deployment, Infrastructure as Code (IaC), Nginx, Cloud API, Load Balancing

    Intermediate · Project · Less Than 2 Hours

  • I

    Institut Mines-Télécom

    La Data Intelligence au service des organisations

    Skills you'll gain: Digital Transformation, Data Management, Data Strategy, Data Modeling, Data Quality, General Data Protection Regulation (GDPR), Business Transformation, Data Governance, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Literacy, Big Data, Regulation and Legal Compliance, Information Privacy, Data Visualization, Business Strategy, Artificial Intelligence

    4.1 stars, 7 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.1 (7) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • A

    Alibaba Cloud Academy

    Alibaba Cloud Native Solutions and Container Service

    Skills you'll gain: Serverless Computing, Cloud-Native Computing, Containerization, Kubernetes, DevOps, Cloud Management, Cloud Deployment, Cloud Solutions, Cloud Computing, Capacity Management, Cloud Services, Application Deployment, Cloud Computing Architecture, Cloud Development, Cloud Security, Application Security, AI Workflows, Scalability

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • I

    IESE Business School

    Design Thinking

    Skills you'll gain: Design Thinking, Ideation, Design Research, User Research, Journey Mapping, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Critical Thinking and Problem Solving, Human Centered Design, Solution Design, Operations, Organizational Development, Complex Problem Solving, Organizational Change, Innovation, Strategic Thinking, Leadership

    5 stars, 8 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 5 (8) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Retail Supply Chain and Customer Service Strategies

    Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Unlocking Oracle Exadata Database Service in OCI

    Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Security Controls, Cloud Deployment, Scalability, Disaster Recovery

    Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • D

    Dubai College of Tourism

    Advanced Guest Experience and Service Leadership in Dubai

    Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • M

    Madecraft

    Instructional Design Principles

    Skills you'll gain: Instructional and Curriculum Design, Instructional Design, Style Guides, Curriculum Development, Typography, Visual Design, Training Programs, Training and Development, Culture Transformation, Color Theory, Project Design, Developing Training Materials, Adult Learning Principles, Graphic and Visual Design, Program Evaluation, Education Software and Technology, Employee Training, Safety Culture, Organizational Development, Learning Styles

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • X

    Xbox

    Xbox Graphic Designer

    Skills you'll gain: Color Theory, User Interface and User Experience (UI/UX) Design, Logo Design, Typography, User Interface (UI), Interaction Design, Figma (Design Software), Adobe Illustrator, Design Reviews, Wireframing, User Interface (UI) Design, Marketing Materials, Marketing Design, Layout Design, Usability, Graphic and Visual Design, Graphic Design, AI powered creativity, Peer Review, Adobe Photoshop

    4.5 stars, 112 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.5 (112) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    Indian Institute of Technology Guwahati

    Advanced Product Design

    Skills you'll gain: Product Design, Failure Analysis, Interaction Design, Failure Mode And Effects Analysis, Usability, Product Development, Human Computer Interaction, Engineering Tolerance, Industrial Design, User Interface and User Experience (UI/UX) Design, Human Centered Design, Value Engineering, Design Reviews, Prototyping, Design Thinking, New Product Development, Good Manufacturing Practices, Reliability, Sustainability Reporting, Cost Management

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Cisco Learning and Certifications

    Implementing BGP in a Service Provider Network

    Skills you'll gain: Network Monitoring, Network Planning And Design

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • D

    Duke University

    Open Design

    Skills you'll gain: Design Thinking, Design, Human Centered Design, Open Mindset, User Experience Design, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Social Impact, Creativity, Team Collaboration

    4.7 stars, 15 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (15) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
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In summary, here are 10 of our most popular service design courses

  • Deploy Kubernetes Load Balancer Service with Terraform: Google Cloud
  • La Data Intelligence au service des organisations: Institut Mines-Télécom
  • Alibaba Cloud Native Solutions and Container Service: Alibaba Cloud Academy
  • Design Thinking: IESE Business School
  • Retail Supply Chain and Customer Service Strategies: EDUCBA
  • Unlocking Oracle Exadata Database Service in OCI: Coursera
  • Advanced Guest Experience and Service Leadership in Dubai: Dubai College of Tourism
  • Instructional Design Principles: Madecraft
  • Xbox Graphic Designer: Xbox
  • Advanced Product Design: Indian Institute of Technology Guwahati

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