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  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • C

    Coursera

    Prompt Engineering Generative AI for Marketing & Advertising

    Skills you'll gain: Prompt Engineering, Generative AI, A/B Testing, Copywriting, Advertising, Marketing, ChatGPT, Content Creation, Marketing Strategies, Marketing Analytics, Customer Insights, Social Media Content

    4.5
    Rating, 4.5 out of 5 stars
    ·
    105 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Getting Started with Azure DevOps Boards

    Skills you'll gain: Sprint Planning, Scrum (Software Development), Azure DevOps, Backlogs, Kanban Principles, Agile Software Development, Project Management, DevOps

    4.5
    Rating, 4.5 out of 5 stars
    ·
    626 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Create Machine Learning Models in Microsoft Azure

    Skills you'll gain: Unsupervised Learning, Scikit Learn (Machine Learning Library), PyTorch (Machine Learning Library), Convolutional Neural Networks, Exploratory Data Analysis, Deep Learning, Microsoft Azure, Data Visualization, Classification Algorithms, Applied Machine Learning, Regression Analysis, Predictive Modeling, Data Analysis, Image Analysis, Artificial Intelligence and Machine Learning (AI/ML), Data Science, MLOps (Machine Learning Operations), Transfer Learning, Machine Learning, Tensorflow

    4.5
    Rating, 4.5 out of 5 stars
    ·
    326 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Politecnico di Milano

    Project Management: Tools, Approaches, Behavioural Skills

    Skills you'll gain: Agile Project Management, Planning, Agile Methodology, Scrum (Software Development), Scaled Agile Framework, User Story, Sprint Planning, Team Building, People Management, Teamwork, Risk Management, Sprint Retrospectives, Culture Transformation, Backlogs, Project Design, Timelines, Organizational Skills, Resource Management, Business Management, Performance Metric

    4.8
    Rating, 4.8 out of 5 stars
    ·
    364 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Programación para todos (Introducción a Python)

    Skills you'll gain: Programming Principles, Software Installation, Python Programming, Computer Programming, Computational Thinking, Development Environment

    4.8
    Rating, 4.8 out of 5 stars
    ·
    277 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Requirements Gathering for Secure Software Development

    Skills you'll gain: Requirements Analysis, User Requirements Documents, Software Development Methodologies, Requirements Elicitation, Agile Methodology, Functional Requirement, Software Design Documents, System Requirements, Software Development Life Cycle, Verification And Validation, Technical Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    687 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Building Cloud Computing Solutions at Scale

    Skills you'll gain: Cloud Deployment, Technical Communication, Cloud Infrastructure, MLOps (Machine Learning Operations), Cloud-Native Computing, Cloud Applications, CI/CD, Cloud Platforms, Cloud Computing, Agile Software Development, DevOps, Technical Documentation, Software Engineering, Distributed Computing, Continuous Delivery, Applied Machine Learning, Cloud Storage, Cloud API, Google Cloud Platform, Machine Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    487 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    Universidad de los Andes

    Introducción al desarrollo web

    Skills you'll gain: Responsive Web Design, Hypertext Markup Language (HTML), Bootstrap (Front-End Framework), Cascading Style Sheets (CSS), Web Design and Development, UI Components, Front-End Web Development, Web Applications, Typography

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    178 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Fundamentals of Robotics & Industrial Automation

    Skills you'll gain: Robotics, Programmable Logic Controllers, Control Systems, Automation, Simulation and Simulation Software, Manufacturing Processes, Human Machine Interfaces, Industrial Engineering, Internet Of Things, Matlab, Process Control

    4.4
    Rating, 4.4 out of 5 stars
    ·
    108 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Think Again II: How to Reason Deductively

    Skills you'll gain: Deductive Reasoning, Logical Reasoning, Diagram Design, Information Architecture

    4.3
    Rating, 4.3 out of 5 stars
    ·
    411 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Academic Discussions in English

    Skills you'll gain: Discussion Facilitation, English Language, Social Skills, Constructive Feedback, Active Listening, Verbal Communication Skills, Interpersonal Communications, Public Speaking, Collaboration, Critical Thinking, Vocabulary

    4.6
    Rating, 4.6 out of 5 stars
    ·
    126 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Liderazgo de equipos

    Skills you'll gain: Team Leadership, Team Management, Team Building, Teamwork, Conflict Management, Team Motivation, Trustworthiness, Decision Making, Rapport Building, Cooperation, People Management, Goal Setting, Leadership, Professional Development, Performance Management, Employee Performance Management, Organizational Structure, Coordination, Diversity and Inclusion

    4.7
    Rating, 4.7 out of 5 stars
    ·
    183 reviews

    Mixed · Course · 1 - 4 Weeks

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
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In summary, here are 10 of our most popular service design courses

  • Prompt Engineering Generative AI for Marketing & Advertising: Coursera
  • Getting Started with Azure DevOps Boards: Coursera
  • Create Machine Learning Models in Microsoft Azure: Microsoft
  • Project Management: Tools, Approaches, Behavioural Skills: Politecnico di Milano
  • Programación para todos (Introducción a Python): University of Michigan
  • Requirements Gathering for Secure Software Development: University of Colorado System
  • Building Cloud Computing Solutions at Scale: Duke University
  • Introducción al desarrollo web: Universidad de los Andes
  • Fundamentals of Robotics & Industrial Automation: L&T EduTech
  • Think Again II: How to Reason Deductively: Duke University

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