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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • C

    Corporate Finance Institute

    Wealth Management

    Skills you'll gain: Market Data, Wealth Management, Equities, Financial Market, Financial Planning, Retail Banking, Financial Systems, Portfolio Management, Securities (Finance), Consumer Behaviour, Investments, Economics, Financial Management, Banking, Economic Development, Investment Management, Banking Services, Personalized Service, Market Intelligence, Financial Services

    ★ 4.6 (50) · Beginner · Specialization · 3 - 6 Months

  • I

    IBM

    Introduction to Sales: Foundations for Success

    Skills you'll gain: Sales Process, Sales, General Sales Practices, Sales Management, Selling Techniques, Sales Development, Sales Strategy, Sales Pipelines, Consultative Selling, Inside Sales, Prospecting and Qualification, Business Ethics, Cross-Functional Collaboration, Ethical Standards And Conduct, Customer Relationship Building, Customer Relationship Management (CRM) Software, Customer Relationship Management, Overcoming Objections, Relationship Building

    Beginner · Course · 1 - 4 Weeks

  • N

    Northeastern University

    Planning and Managing Information Systems Development Part 1

    Skills you'll gain: Cost Management, Project Schedules, Scope Management, Scheduling, Project Planning, Systems Development, Timelines, Requirements Management, Cost Estimation, Business Planning, Systems Analysis, Agile Project Management, Project Portfolio Management, Quality Management, IT Management, Information Systems, Strategic Planning, Project Management, Agile Methodology, Systems Thinking

    Mixed · Course · 1 - 3 Months

  • P

    Parsons School of Design, The New School

    Healthier Materials and Sustainable Building

    Skills you'll gain: Sustainable Architecture, Sustainable Design, Chemistry, Sustainable Technologies, Construction, Building Design, Architecture and Construction, Sustainable Business, Materials Management, Procurement, Sustainable Systems, Environment Health And Safety, Sustainable Development, Social Determinants Of Health, Health Disparities, Public Health, Occupational Health, Pollution Prevention, Health And Safety Standards, Hazard Analysis

    ★ 4.8 (92) · Intermediate · Specialization · 1 - 3 Months

  • U

    University of Colorado Boulder

    Embedded Software and Hardware Architecture

    Skills you'll gain: Embedded Software, Embedded Systems, Debugging, Data Structures, System Programming, Microarchitecture, C (Programming Language), Memory Management, Hardware Architecture, Computer Architecture, Software Design, Maintainability, System Configuration, Code Reusability, Software Architecture, Peripheral Devices

    ★ 4.5 (531) · Intermediate · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Professional Skills: Negotiation

    Skills you'll gain: Negotiation, Conflict Management, Collaboration, Communication, Problem Solving, Decision Making, Emotional Intelligence, Planning, Self-Awareness

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Balance Financial Statements: The Flow

    Skills you'll gain: Financial Modeling, Financial Statements, Financial Statement Analysis, Excel Formulas, Balance Sheet, Financial Reporting, Financial Analysis, Microsoft Excel, Financial Data, Financial Forecasting, Financial Accounting, Cash Flows, Income Statement, Verification And Validation

    Advanced · Course · 1 - 4 Weeks

  • A

    Automatic Data Processing, Inc. (ADP)

    Structured Interviewing and Hiring Decisions

    Skills you'll gain: Interviewing Skills, Recruitment, Compensation Strategy, Compensation and Benefits, Compensation Management, Coordination, Closing (Sales), Recruitment Strategies, Full Cycle Recruitment, Negotiation, Talent Recruitment, Professional Networking, Presentations, Talent Acquisition, Professional Development, Job Evaluation, Oral Expression, Labor Compliance, Employee Onboarding, Decision Making

    ★ 4.3 (34) · Beginner · Specialization · 1 - 3 Months

  • N

    Northeastern University

    Software Testing for Engineers Part 1

    Skills you'll gain: Test Automation, Integration Testing, Software Testing, Code Coverage, White-Box Testing, Unit Testing, Test Case, Test Engineering, Test Tools, Functional Testing, JUnit, Verification And Validation, Software Quality (SQA/SQC), Software Quality Assurance, Scenario Testing, Computational Logic

    Mixed · Course · 1 - 3 Months

  • N

    Northeastern University

    Enterprise Data Wrangling with SQL and Python

    Skills you'll gain: Data Wrangling, Data Cleansing, Relational Databases, Extract, Transform, Load, Data Manipulation, Data Integration, SQL, Databases, Database Management, Data Transformation, Data Processing, Data Quality, Business Intelligence, Data Access, Data Pipelines, Data Validation, Alteryx, Pandas (Python Package), Dataflow, Python Programming

    Mixed · Course · 1 - 4 Weeks

  • V

    Vanderbilt University

    Java for Android

    Skills you'll gain: Android Studio, Android Development, Object Oriented Programming (OOP), Android (Operating System), Java Programming, Java, Mobile Development, Object Oriented Design, Data Structures, Integrated Development Environments, Programming Principles, Computer Programming, Development Environment

    ★ 4.5 (3.1K) · Beginner · Course · 1 - 3 Months

  • S

    SkillsBooster Academy

    AI for Everyone for Work and Productivity

    Skills you'll gain: Prompt Engineering, Google Gemini, Prompt Patterns, Generative AI Agents, Gemini, AI Personalization, Responsible AI, Generative AI, ChatGPT, AI Workflows, Microsoft Copilot, Writing, Business Writing, Business Process Automation, Writing and Editing, Productivity, AI Integrations, Automation, Artificial Intelligence and Machine Learning (AI/ML), Presentations

    ★ 5 (8) · Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • Wealth Management: Corporate Finance Institute
  • Introduction to Sales: Foundations for Success: IBM
  • Planning and Managing Information Systems Development Part 1: Northeastern University
  • Healthier Materials and Sustainable Building: Parsons School of Design, The New School
  • Embedded Software and Hardware Architecture: University of Colorado Boulder
  • Professional Skills: Negotiation: Arizona State University
  • Balance Financial Statements: The Flow : Coursera
  • Structured Interviewing and Hiring Decisions: Automatic Data Processing, Inc. (ADP)
  • Software Testing for Engineers Part 1: Northeastern University
  • Enterprise Data Wrangling with SQL and Python: Northeastern University

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