Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Google Cloud
Skills you'll gain: Generative AI Agents, Retrieval-Augmented Generation, Prompt Engineering, Generative AI, AI Enablement, AI Workflows, Google Cloud Platform, Tool Calling, Customer experience improvement, Organizational Strategy, Innovation, Solution Design
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Prompt Patterns, Generative AI, ChatGPT, AI Personalization, Anthropic Claude, LLM Application, Large Language Modeling, Artificial Intelligence, Context Management, Model Evaluation, Data Analysis, Verification And Validation
Intermediate · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Professionalism, Verbal Communication Skills, Professional Development, Emotional Intelligence, Communication, Initiative and Leadership, Literacy, Empathy & Emotional Intelligence, Business Communication, Communication Strategies, Personal Attributes, Collaboration, Intercultural Competence, Interpersonal Communications, Executive Presence, Lifelong Learning, Self-Awareness, Self-Discipline, Non-Verbal Communication, Empathy
Mixed · Course · 1 - 3 Months

University of Houston
Skills you'll gain: Collaborative Software, Digital pedagogy, Education Software and Technology, Collaboration, Learning Management Systems, Teaching, digital literacy, Communication, Technology Strategies, Web Applications, Communication Systems, Digital Communications
Beginner · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Dashboard, Microsoft Excel, Pivot Tables And Charts, Star Schema, Spreadsheet Software, Data Transformation, Data Analysis Expressions (DAX), Data Storytelling, Data Analysis, Excel Formulas, Extract, Transform, Load, Consolidation, Data Visualization Software, Data Presentation, Data Modeling, Business Intelligence, Competitive Analysis, Data Manipulation, Data Cleansing, Data Integration
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Matlab, Algorithms, User Interface (UI), Object Oriented Programming (OOP), Mathematical Software, Computer Programming, Programming Principles, Application Development, Engineering Analysis, Scripting, Performance Tuning
Intermediate · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Intelligence, Competitive Analysis, Data Storytelling, Business Intelligence, Business Analytics, Data Analysis, Management Consulting, Business Strategy, Strategic Thinking, Market Analysis, Business Analysis, Performance Analysis, Benchmarking, Key Performance Indicators (KPIs), Root Cause Analysis, Risk Analysis, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Siemens
Skills you'll gain: Design Software, Data Import/Export, User Experience, Engineering Software, Technical Design, 3D Assets, Graphical Tools
Beginner · Course · 1 - 3 Months

Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Cloud Infrastructure, Hardware Troubleshooting, Data Storage, Database Software, Operating Systems, Computer Networking, Computer Security Awareness Training, Computer Programming, Virtual Private Networks (VPN), Project Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management System, Retail Management, Consumer Behaviour, Visual Merchandising, Planogram, Retail Store Operations, Retail Sales, Marketing Psychology, Selling Techniques, Customer Insights, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: SQL, Oracle Databases, Database Design, Database Management, Query Languages, Performance Tuning, Data Structures
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Robotics, Artificial Intelligence, Automation, Data Mapping, Graph Theory, Planning, Algorithms, Computer Programming, Computer Vision, Computer Science, Simulation and Simulation Software, Control Systems, Real-Time Operating Systems, Engineering, Data Structures, Python Programming, Simulations, Linear Algebra, Design
Build toward a degree
Beginner · Specialization · 3 - 6 Months