Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, Return On Investment, Data Ethics, Artificial Intelligence, Business Process Automation, Operational Efficiency, Innovation, Performance Measurement, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Marketing Analytics, Target Market, Customer Insights, Data-Driven Decision-Making, Value Propositions, Market Data
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Pipelines, Google Cloud Platform, Cloud-Based Integration, Data Transformation, Data Integration, Big Data, Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Model Deployment, Data Preprocessing, Applied Machine Learning, Machine Learning Methods, Machine Learning, Predictive Modeling, Feature Engineering, Data Pipelines, Data Transformation, Data Science, Python Programming, Regression Analysis
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Management, Strategic Leadership, Sales Strategy, Business Leadership, Growth Strategies, Customer Relationship Management, Team Motivation, Organizational Strategy, Plan Execution, Leadership Development, Business Strategy, Team Performance Management, Strategic Decision-Making, Customer experience strategy (CX), Team Management, Risk Analysis, Communication, Growth Mindedness, Milestones (Project Management)
Advanced · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Business Planning, Risk Management, Insurance, Entrepreneurship, Cash Management, Financial Planning, Budgeting, Credit Risk, Financial Management, Financial Forecasting, Investments, Loans, Business Valuation, Intellectual Property
Mixed · Course · 1 - 3 Months

Skills you'll gain: Email Marketing, Lead Generation, Marketing Automation, A/B Testing, Campaign Management, Marketing Strategies, Performance Analysis, Content Creation, Customer Engagement, Driving engagement, Target Audience, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Recurrent Neural Networks (RNNs), Keras (Neural Network Library), Time Series Analysis and Forecasting, PyTorch (Machine Learning Library), Natural Language Processing, Tensorflow, Deep Learning, Artificial Neural Networks, Applied Machine Learning, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Market Analysis, Market Data, Public Policies, Consumer Behaviour, Cost Benefit Analysis, Policty Analysis, Research, and Development, Price Negotiation, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Content Development and Management, Brand Marketing, Customer Engagement, Target Audience, Influencing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Enablement, Sales Management, Customer Analysis, Sales Strategy, Marketing, Target Market, Verbal Communication Skills, Sales Training, Sales Process, Sales, Business Transformation, Smart Goals, Return On Investment, Customer experience strategy (CX), Leadership, Organizational Structure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Applicant Tracking Systems, LinkedIn, Recruitment, Talent Acquisition, Relationship Building, Adaptability
Intermediate · Course · 3 - 6 Months