Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

American Psychological Association
Skills you'll gain: Writing, Literacy, Editing, Proofreading, Productivity, Critical Thinking, Organizational Skills, Self-Motivation, Brainstorming, Diversity Awareness, Creativity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Miro AI, Brainstorming, UI/UX Strategy, Ideation, User Experience Design, User Interface and User Experience (UI/UX) Design, Design and Product, Design Thinking, Innovation, Conceptual Design, Collaborative Software, User Interface (UI) Design, Product Improvement, Team Oriented, Product Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Kubernetes, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Scalability, Application Security, Security Controls, System Monitoring, Application Deployment, Patch Management, Data Security, Cloud Deployment, Software Installation, Network Troubleshooting, Verification And Validation, Release Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: AWS SageMaker, Exploratory Data Analysis, Feature Engineering, Dashboard, Data Presentation, Model Evaluation, Data Visualization, Data Pipelines, Project Documentation, Solution Delivery, Amazon Web Services, Data Analysis, Data Integration, Cloud Development, Technical Documentation, Business Intelligence, Cloud Infrastructure, Technical Communication, Automation, Project Management
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Java, Object Oriented Programming (OOP), Education Software and Technology, Computer Programming, Digital pedagogy, Program Development, Debugging, Data Structures
Beginner · Course · 1 - 3 Months
Macquarie University
Skills you'll gain: Dashboard, Data Cleansing, Excel Formulas, Data Visualization, Microsoft Excel, Spreadsheet Software, Data Storytelling, Data Validation, Data Integrity, Technical Documentation, Business Intelligence, Accounting and Finance Software, Depreciation, Finance, Loans, Automation
Intermediate · Course · 1 - 3 Months
École Polytechnique
Skills you'll gain: Physics, Global Positioning Systems, Physical Science, electromagnetics, General Science and Research, Mechanics, Technology Solutions, Engineering, Scientific, and Technical Instruments, Simulations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Educational Materials, Education Software and Technology, Train The Trainer, Microsoft Office, Personal Development
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Business Analysis, Problem Management, Design Thinking, Business Process Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Market Research, Market Analysis, Marketing, Research Methodologies, Research, Business Research, Research Reports, Research Design, Competitive Analysis, Market Intelligence, Quantitative Research, Consumer Behaviour, Global Marketing, Market Trend, Surveys, Customer Analysis, Analytical Skills, Case Studies, Report Writing, Business Strategy
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Packaging and Labeling, Competitive Analysis, Presentations, Product Design, Design Strategies, Design, Marketing Design, Adobe Illustrator, Graphic Design, Branding, Adobe Photoshop, Creative Thinking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Content Accessibility Guidelines, User Experience Design, Design and Product, Digital Design, User Interface (UI), Technical Writing, Usability Testing, Design Research, User Centered Design, Content Creation, Style Guides, Content Strategy, Writing, Information Architecture, Product Design
Beginner · Course · 1 - 3 Months