
Skills you'll gain: Prompt Engineering, Data Ethics, AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Prospecting, Sales Presentation, Selling Techniques, Prompt Engineering Tools, Microsoft Copilot, Sales Process, Law, Regulation, and Compliance, Sales Operations, Responsible AI, Prospecting and Qualification, Sales Enablement, Email Automation
Advanced · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Generative Engine Optimization (GEO), Content Optimization, Digital Marketing Campaigns, Digital Marketing, Search Engine Optimization, ChatGPT, Content Development and Management, Web Content, Prioritization, Performance Reporting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instructional Strategies, Digital pedagogy, Student Engagement, Prompt Engineering Tools, digital literacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Videography, Video Production, Photo/Video Production and Technology, Cinematography, Music
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning, Linux Administration, Systems Administration, Software Installation, System Monitoring, Security Controls, Linux Commands, Package and Software Management, Data Security, Key Management, Event Monitoring, File Systems, Configuration Management, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Merchandising, E-Commerce, Web Applications, Scalability, Business Technologies, Technology Solutions, Application Frameworks, Application Development, Systems Integration, Javascript
Beginner · Course · 1 - 4 Weeks

Goldman Sachs
Skills you'll gain: Competitive Analysis, Value Propositions, Customer Analysis, Target Market, Business Strategy, Market Opportunities, Business Development, Competitive Intelligence, Strategic Marketing, Market Research, Consumer Behaviour, Customer Insights, Marketing, Market Analysis
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Pinterest, Content Creation, Social Media, Brand Awareness, Social Media Content, User Accounts, Account Management, Graphic Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Logical Operations
Skills you'll gain: Interpersonal Communications, Business Communication, Verbal Communication Skills, Communication, Internal Communications, Communication Strategies, Corporate Communications, Collaboration, Stakeholder Communications, Conflict Management, Non-Verbal Communication, Active Listening, Relationship Building, Organizational Structure, Mediation, Customer Relationship Building, Contract Negotiation, Organizational Development, Negotiation, Vendor Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Conversion Funnel Analysis, Digital Analysis, Data Collection, Data-Driven Marketing, Data Quality, grep, Business Reporting, Data Validation, Data Capture, Campaign Planning, Event Monitoring, Marketing Channel
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Customer experience improvement, User Feedback, Customer Insights, Customer Analysis, Data Sharing, Business Communication
Beginner · Guided Project · Less Than 2 Hours