Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

University of Colorado Boulder
Skills you'll gain: Large Language Modeling, Model Optimization, Recurrent Neural Networks (RNNs), Natural Language Processing, Prompt Engineering, Model Training, LLM Application, Artificial Neural Networks, Transfer Learning, Deep Learning, Embeddings, Fine-tuning, Generative Model Architectures
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Sales Strategy, Closing (Sales), Marketing Psychology, Marketing Materials, Product Promotion, Copywriting, Sales, Sales Process, Selling Techniques, Consumer Behaviour, General Sales Practices, Video Production, Marketing Strategies, Target Audience, Conversion Funnel Analysis, Prompt Engineering, ChatGPT, Decision Making
Mixed · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Stakeholder Management, Stakeholder Communications, Marketing Strategies, Business Marketing, Stakeholder Engagement, Stakeholder Analysis, Internal Communications, Customer Advocacy, Data-Driven Marketing, Corporate Sustainability, Value Propositions, Social Impact, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: digital literacy, Cultural Responsiveness, Training Programs, Educational Materials, Intercultural Competence, Relationship Building, Active Listening, Digital Transformation, Computer Literacy, Workforce Development, Community Development, Community Outreach, Research, Diversity Awareness, Workplace inclusivity, Rapport Building, Cultural Sensitivity, Curriculum Planning, Digital Communications, Computer Security Awareness Training
Beginner · Specialization · 1 - 3 Months

IE Business School
Skills you'll gain: Marketing Planning, Market Analysis, Strategic Marketing, Marketing Strategies, Market Research, Marketing, Marketing Management, Marketing Strategy and Techniques, Marketing Effectiveness, Product Marketing, Product Strategy, Marketing Communications, Market Opportunities, Case Studies, Customer Analysis, Competitive Analysis, Plan Execution, Target Market, Consumer Behaviour, Hotels and Accommodations
Beginner · Course · 1 - 3 Months
Skills you'll gain: Responsible AI, Employee Engagement, Driving engagement, Drive Engagement, HR Tech, People Analytics, AI Personalization, AI Enablement, Generative AI Agents, Employee Surveys, Human Resource Strategy, Data Ethics, Real Time Data, User Feedback, Data-Driven Decision-Making, Analysis
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Financial Services, Bank Regulations, Financial Regulation, Banking, Regulatory Compliance, Customer experience strategy (CX), Market Intelligence, FinTech, Financial Systems, Risk Management Framework, Risk Management, Digital Transformation, Market Opportunities, Fraud detection, Compliance Management, Environmental Social And Corporate Governance (ESG), Financial Market, Cybersecurity, AI Enablement, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Looker (Software), Dashboard, Dashboard Creation, Business Intelligence, Data Import/Export, Data Integration, Query Languages, Data Analysis, Data Management
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Agile Project Management, Project Estimation, Agile Methodology, Estimation, Process Optimization, Backlogs, Agile Product Development, User Story, Process Improvement, Resource Utilization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Team Performance Management, Business Planning, Resource Management, Business Management, Organizational Strategy, Organizational Development, Business Acumen, Organizational Effectiveness, Strategic Thinking, Team Building, Business Strategy, Financial Management, Culture Transformation, Strategic Decision-Making, Financial Acumen, Team Leadership, Financial Planning, Decision Making, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Cleansing, Database Design, Data Integration, Data Import/Export, SQL, Data Maintenance, Data Manipulation, Data Wrangling, Database Development, Database Management, Relational Databases, Data Quality, Data Integrity, Query Languages, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Law, Regulation, and Compliance, Risk Management, Risk Management Framework, Compliance Management, Regulatory Compliance, Governance Risk Management and Compliance, Regulatory Requirements, Business Risk Management, Risk Analysis, Business Continuity Planning, Risk Mitigation, Cloud Security, Business Continuity, Contingency Planning, Cyber Risk, Cyber Governance, Security Management, Vendor Management, Supplier Risk Management
Advanced · Course · 1 - 4 Weeks