Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.
Google Cloud
Skills you'll gain: Google Sheets, Spreadsheet Software, Data Visualization, Google Workspace, Data Validation, Business Solutions, Automation, Data Analysis Software, Data Integration, Business Analysis
★ 4.7 (65) · Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Customer experience strategy (CX), Strategic Marketing, Data-Driven Marketing, Marketing Planning, Marketing, Digital Brand Strategy, Digital Marketing, Customer Analysis, Digital Marketing Campaigns, Communication Planning, Integrated Marketing Communications, Digital Analysis, Consumer Behaviour, Content Marketing, Customer Insights, Marketing Communications, Target Market, Marketing Analytics, Digital Transformation
★ 4.9 (12) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Matplotlib, Artificial Intelligence, Data Visualization, Artificial Intelligence and Machine Learning (AI/ML), NumPy, Pandas (Python Package), AI literacy, Model Evaluation, Machine Learning Methods, AI Workflows, Applied Machine Learning, Plot (Graphics), Data Preprocessing, Deep Learning, Responsible AI, Artificial Neural Networks, Data Ethics, Machine Learning Algorithms, Python Programming, AWS CloudFormation
★ 4.8 (11) · Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Deep Learning, Generative AI, Generative Model Architectures, Applied Machine Learning, Machine Learning Methods, Graph Theory, Network Analysis, Artificial Neural Networks, Network Model, Health Informatics, Laboratory Experience, Autoencoders, Predictive Modeling, Unsupervised Learning, Data Synthesis
★ 3.6 (15) · Advanced · Course · 1 - 4 Weeks

Skills you'll gain: AI Integrations, User Story, Prompt Engineering, No-Code Development, User Feedback, Technical Communication, Application Deployment, Performance Tuning, Data Wrangling, Version Control, Business Process Automation, DevSecOps, Site Reliability Engineering, Integration Testing, Application Security, Application Programming Interface (API), Agile Methodology, LLM Application, Data Integration, Scalability
★ 3 (6) · Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Food and Beverage, Sustainable Systems, Consumer Behaviour, Sustainable Development, Sustainability Standards, Environment and Resource Management, Food Safety and Sanitation, Climate Change Adaptation, Socioeconomics, Climate Change Mitigation, Environmental Policy, Economics, Packaging and Labeling, Public Policies, Economic Development, Emerging Technologies, Policy Analysis, Biotechnology
★ 4.8 (11) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Keras (Neural Network Library), Tensorflow, Artificial Neural Networks, Deep Learning, Model Training, Data Preprocessing, Model Optimization, Model Evaluation, Data Processing, Development Environment, Predictive Analytics, Software Installation
★ 4.6 (17) · Mixed · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Sales Development, Sales Process, Persuasive Communication, Sales Management, Communication, Value Propositions, B2B Sales, Technical Sales, Sales Prospecting, Overcoming Objections, Communication Strategies, Customer Relationship Management (CRM) Software, Product Demonstration, Sales, Sales Strategy, Lead Generation, Market Analysis, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Search Engine Marketing, Google Ads, Pay Per Click Advertising, Online Advertising, Search Engine Optimization, Digital Marketing Campaigns, Marketing, Digital Marketing, Digital Advertising, Paid media, Campaign Management, Marketing Automation, Advertising Campaigns, Google Analytics, Advertising, Media Buying, Target Audience, Bidding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Prospecting, Selling Techniques, Prospecting and Qualification, Microsoft Copilot, Sales Strategy, Sales, Sales Presentations, Personalized Campaigns, Lead Generation, AI Personalization, Customer Analysis, Microsoft PowerPoint, Customer Communications Management, Presentations, Customer Relationship Management (CRM) Software, AI Integrations, Data Cleansing, Business Research, Quality Control
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Customer Analysis, AI literacy, Artificial Intelligence, Application Programming Interface (API), AI Integrations, Software Design Patterns, Software Design, Data Security
Advanced · Specialization · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Marketing Planning, Marketing Strategies, Advertising, Marketing Strategy and Techniques, Strategic Marketing, Business Planning, Marketing, Customer Acquisition Management, Online Advertising, Growth Strategies, Business Marketing, Digital Advertising, Target Market, Digital Marketing, Lead Generation, Customer Retention
Mixed · Course · 1 - 3 Months