Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

L&T EduTech
Skills you'll gain: Embedded Systems, Control Systems, Programmable Logic Controllers, Robotics, Internet Of Things, C (Programming Language), Automation, Simulation and Simulation Software, Integration Testing, Cloud Computing, Electronic Components, Computer Hardware, Matlab
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Lean Methodologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: PySpark, Apache Spark, Data Pipelines, Data Processing, AI Personalization, Dimensionality Reduction, OpenAI API, Data Manipulation, Pandas (Python Package), Data Transformation, Predictive Modeling, Unsupervised Learning, Applied Machine Learning, Scatter Plots, Embeddings, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Sprint Planning, Sprint Retrospectives, Agile Methodology, Backlogs, Agile Project Management, Estimation, Capacity Planning, Project Estimation, Meeting Facilitation, User Story, Dependency Analysis, Goal Setting, Capacity Management, Cross-Functional Team Leadership, Prioritization, Collaboration, Stakeholder Management, Team Building, Risk Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Customer Insights, Presentations, Web Analytics, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Storytelling, Tableau Software, Dashboard, Interactive Data Visualization, Data Visualization Software, Data Analysis, Sales Strategy, Key Performance Indicators (KPIs), Trend Analysis, Performance Analysis, Investment Management, Financial Data
Beginner · Course · 1 - 3 Months

Interactive Brokers
Skills you'll gain: Financial Trading, Market Dynamics, Business Economics, Market Trend, Market Intelligence, Consumer Behaviour, Economics, Financial Market, Supply And Demand, Investments, Financial Data, Forecasting
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Zero Trust Network Access, Cybersecurity, Vulnerability Assessments, Cyber Security Strategy, Cyber Security Assessment, IT Security Architecture, Network Security, Threat Modeling, Security Strategy, Security Controls, Cloud Security, Authentications, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dataflow, Data Pipelines, Extract, Transform, Load, Apache Airflow, Apache Spark, Workflow Management, Data Warehousing, Data Processing, Google Cloud Platform, PySpark, Data Integration, Data Lakes, Data Quality, Serverless Computing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Linux Administration, Linux, System Configuration, Operating System Administration, Systems Administration, File Systems, Virtualization, File Management, Virtual Machines, Information Technology, Data Storage Technologies, Technical Communication
Advanced · Course · 1 - 3 Months

Skills you'll gain: Containerization, Restful API, Event-Driven Programming, DevOps, Data Integration, z/OS, Solution Architecture, Cloud Applications, Microservices, Enterprise Architecture, IBM Cloud, Application Lifecycle Management, Cloud-Native Computing, Application Design, CI/CD, Systems Integration, Software Architecture, Mainframe Computing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Visualization, Matplotlib, Plotly, Scientific Visualization, Seaborn, Exploratory Data Analysis
Intermediate · Course · 1 - 4 Weeks