• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • C

    Coursera

    Foundations of Effective Sales Pipeline Management

    Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Operations, Sales Training, Sales Prospecting, Sales, Sales Strategy, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Automation

    Intermediate · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Practical Neuromarketing Research

    Skills you'll gain: Institutional Review Board (IRB), Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Experimentation, Neurology, Informed Consent, Market Research, Marketing, Analysis, Data Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Musician’s Professional Toolbox: Your Portfolio Career

    Skills you'll gain: Productivity, Brand Strategy, Market Research, Professional Networking, Time Management, Branding, Target Audience, Business Modeling, Target Market, Social Media, Prioritization, Driving engagement, Photo/Video Production and Technology, Promotional Materials, Business Strategy, Marketing Materials, Business Planning, Drive Engagement, Video Production, Marketing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    19 reviews

    Intermediate · Specialization · 3 - 6 Months

  • G

    Google Cloud

    Looker Studio Pro Essentials

    Skills you'll gain: Looker (Software), Collaborative Software, Google Workspace, Team Oriented, Database Administration, Identity and Access Management, Systems Administration, Google Cloud Platform, Dashboard, Management Reporting, Customer Support, Role-Based Access Control (RBAC), Data Visualization, Content Scheduling, Business Reporting, Data Sharing, Technical Support, Auditing

    Intermediate · Course · 1 - 3 Months

  • N

    Nestlé

    Nestlé's Introduction to Marketing - with Abigail Laursen

    Skills you'll gain: Marketing Effectiveness, Global Marketing, New Product Development, Market Opportunities, Marketing, Product Development, Brand Marketing, Product Marketing, Brand Management, Data-Driven Marketing, Market Analysis, Competitive Analysis, Strategic Marketing, Marketing Planning, Diversity Marketing, Marketing Communications, Branding, Media Strategy, Consumer Behaviour, Marketing Strategy and Techniques

    4.4
    Rating, 4.4 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 2

    Skills you'll gain: Technical Support and Services, Electrical Safety, Desktop Support, Technical Documentation, Problem Management, Safety and Security, Technical Support, Hardware Troubleshooting, Help Desk Support

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Social Media Data Analytics

    Skills you'll gain: Social Media Analytics, Data Presentation, Business Intelligence, Predictive Modeling, Dashboard Creation, Predictive Analytics, Customer Analysis, Case Studies, Advanced Analytics

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Alcanza tu audiencia en Instagram con influenciadores

    Skills you'll gain: Instagram, Content Scheduling, Social Media Content, Drive Engagement, Social Media, Social Media Management, Driving engagement, Social Media Marketing, Social Media Strategy, Customer Engagement, Target Audience, Influencing

    Beginner · Guided Project · Less Than 2 Hours

  • E

    Erasmus University Rotterdam

    Entrepreneurial Competencies for Landscape Restoration

    Skills you'll gain: Sustainable Systems, Sustainable Development, Sustainable Business, Human Centered Design, Land Management, Entrepreneurship, Product Development, Business Modeling, Innovation, Stakeholder Engagement, Return On Investment, Stakeholder Management, Investments, Customer Insights, Experimentation, Customer Analysis, Process Validation

    Beginner · Course · 1 - 3 Months

  • U

    Universidad de Palermo

    Storytelling - Relanza tu Marca

    Skills you'll gain: Data Storytelling, Storytelling, Visual Storytelling, Marketing Communications, Data Visualization, Brand Strategy, Advertising, Brand Management, Strategic Communication, Content Creation, Branding, Persuasive Communication, Corporate Communications, Digital Brand Strategy, Driving engagement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Intermediate · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    محاسبة المقبوضات والديون المعدومة

    Skills you'll gain: Accounts Receivable, Accounts Payable and Receivable, Payment Processing and Collection, Cash Receipts, Account Management, Customer Analysis, Accounting, Bankruptcies, Credit Risk, Lending and Underwriting

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Manage Abrasive Workplace Behavior With Backbone

    Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Overcoming Objections, Composure, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Accountability, Employee Engagement, Compassion, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

1…242243244…351

In summary, here are 10 of our most popular customer engagement courses

  • Foundations of Effective Sales Pipeline Management: Coursera
  • Practical Neuromarketing Research: Johns Hopkins University
  • Musician’s Professional Toolbox: Your Portfolio Career: University of Colorado Boulder
  • Looker Studio Pro Essentials: Google Cloud
  • Nestlé's Introduction to Marketing - with Abigail Laursen: Nestlé
  • Cisco Certified Support Technician IT Support 100-140 Unit 2: Pearson
  • Social Media Data Analytics: Coursera
  • Alcanza tu audiencia en Instagram con influenciadores: Coursera
  • Entrepreneurial Competencies for Landscape Restoration: Erasmus University Rotterdam
  • Storytelling - Relanza tu Marca: Universidad de Palermo

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok