Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.
Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Cloud Infrastructure, Amazon Web Services, Amazon Elastic Compute Cloud, Infrastructure Architecture, Cloud Management, Program Development, Programming Principles, Cloud Platforms, Data Security, Version Control, File Management
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Workflows, Creative Design, Visualization (Computer Graphics), ChatGPT, Image Quality, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Design and Product, Business Risk Management, Strategic Thinking, Process Design, Human Centered Design, Innovation, Design, User Experience, Business Modeling, Customer experience strategy (CX), Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Story, Backlogs, Product Roadmaps, Sprint Planning, User Research, Product Planning, Agile Methodology, Prioritization, Product Development, Product Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Supply Chain, Logistics, Supply Chain Management, Logistics Management, Supply Chain Planning, Performance Measurement, Transportation Operations, Operations Management, Sustainable Business, Supply Chain Systems, Customer Relationship Building, Corporate Sustainability, E-Commerce, Systems Thinking, Business Planning, Market Analysis, Process Design, Business, Cost Management, Business Administration
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Market Data, Financial Statement Analysis, Financial Data, Equities, Financial Analysis, Data Analysis, Accounting and Finance Software, Financial Modeling, Technical Analysis, Business Analysis, Real Time Data
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Model Evaluation, Supervised Learning, Unsupervised Learning, Data Preprocessing, Time Series Analysis and Forecasting, Applied Machine Learning, Machine Learning Algorithms, Feature Engineering, Dimensionality Reduction, Machine Learning, Predictive Modeling, Predictive Analytics, Scikit Learn (Machine Learning Library), Classification Algorithms, Forecasting, Decision Tree Learning, Anomaly Detection, Data Manipulation, Regression Analysis, Statistical Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Web Content, Web Analytics and SEO, Content Management, Content Creation, Writing, Content Marketing, Editing, Drive Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Pseudocode, Computational Thinking, Debugging, Algorithms, Programming Principles, Front-End Web Development, Javascript, Computer Programming, Data Structures, Web Development
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Basic Electrical Systems, Electrical Engineering, Physics, Electrical Systems, Electronics, Electronic Components, electromagnetics, Problem Solving, Mechanics, Calculus, Linear Algebra, Integral Calculus
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jest (JavaScript Testing Framework), CI/CD, Model View Controller, User Acceptance Testing (UAT), Continuous Integration, Cucumber (Software), Postman API Platform, Ansible, Software Testing, OAuth, Web Development Tools, Behavior-Driven Development, Application Performance Management, Prometheus (Software), Authentications, Test Driven Development (TDD), Package and Software Management, Cloud API, Javascript, Software Engineering
Beginner · Specialization · 3 - 6 Months

Meta
Skills you'll gain: Git (Version Control System), Android Jetpack, Android Development, Android Studio, User Interface and User Experience (UI/UX) Design, Mobile Development, User Interface (UI), Kotlin, Application Development, Wireframing, User Flows
Intermediate · Course · 1 - 4 Weeks