Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Johns Hopkins University
Skills you'll gain: Amazon Web Services, Tensorflow, Applied Machine Learning, Machine Learning Methods, Natural Language Processing, Classification Algorithms, Software Design, Application Development, Supervised Learning, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Minitab, Data Analysis, Statistical Hypothesis Testing, Regression Analysis, Descriptive Statistics, Statistical Analysis, Predictive Modeling, Statistical Modeling, Data-Driven Decision-Making, Exploratory Data Analysis, Statistical Methods, Statistical Inference
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Azure Synapse Analytics, Data Warehousing, Power BI, Data Integration, Data Architecture, Data Visualization Software, Microsoft Azure, Apache Spark, Database Management, Data Pipelines, Performance Tuning, Data Processing, Data Security, Scalability
Beginner · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: HubSpot CRM, Data Visualization, Sales Management, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Marketing, Social Media Campaigns, Social Media Management, Advertising, Content Performance Analysis, Account Management, Customer Communications Management, Target Audience, Customer Engagement, Content Creation
Beginner · Guided Project · Less Than 2 Hours

O.P. Jindal Global University
Skills you'll gain: Text Mining, Data Ethics, Data Mining, Customer Insights, Marketing Analytics, Unstructured Data, Marketing, Trend Analysis, Brand Awareness, Target Audience, Natural Language Processing, Predictive Analytics, Machine Learning, Data Preprocessing
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Water Resources, Water Resource Management, Land Management, Environmental Laws, Environmental Resource Management, Water Quality, Environmental Policy, Environment, Environmental Regulations, Environmental Engineering and Restoration, Environmental Science, Climate Change Adaptation, Interviewing Skills
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Prompt Engineering, Risk Modeling, Risk Analysis, Continuous Monitoring, Generative AI, Project Risk Management, Risk Management, Operational Risk, Data-Driven Decision-Making, Data Integration, Decision Support Systems, AI Security, Anomaly Detection, Automation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Kanban Principles, Product Roadmaps, Risk Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Benchmarking, Competitive Analysis, Market Research, Market Dynamics, Business Research, Market Analysis, Report Writing, Business Metrics, Market Intelligence, Business Strategy, Strategic Decision-Making, Business Communication, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Convolutional Neural Networks, Image Analysis, Computer Vision, Deep Learning, Artificial Neural Networks, Transfer Learning, Applied Machine Learning, Network Architecture, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Package and Software Management, User Accounts, IT Automation, OS Process Management, Linux Administration, Infrastructure as Code (IaC), File Systems, Linux Commands, Network Administration, Data Storage, Devops Tools, Automation, Linux, Shell Script, Scripting, YAML, Configuration Management, Linux Servers
Intermediate · Specialization · 1 - 4 Weeks