Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Prompt Engineering, LangChain, Large Language Modeling, Data Quality, Model Deployment, Data Ethics, No-Code Development, Model Evaluation, Responsible AI, Application Development, Transfer Learning, Application Programming Interface (API)
Intermediate · Course · 1 - 3 Months
University of Maryland, College Park
Skills you'll gain: Health Informatics, Public Health, Health Policy, Health Care Administration, Clinical Leadership, Informatics, Health Care, Health Systems, Data Integration, Health Technology, Data Analysis Software, Interoperability
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Business Logic, Application Development, C# (Programming Language), Computer Programming, Programming Principles, Data Structures, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: LangChain, Prompt Engineering, LLM Application, AI Workflows, Generative AI Agents, Front-End Web Development, Context Management, Data Integration, Application Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Authentications, Cryptography, Encryption, .NET Framework, Open Web Application Security Project (OWASP), Application Security, Vulnerability Scanning, C# (Programming Language), Data Security, Data Validation, Cross Platform Development, Development Environment
Intermediate · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Microsoft Azure, Azure Synapse Analytics, Data Integration, Cloud Storage, Data Lakes, Data Pipelines, Data Storage, Databricks, Microsoft SQL Servers, NoSQL, .NET Framework, Data Security, Real Time Data, Encryption, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Redis, Microservices, Restful API, .NET Framework, Application Programming Interface (API), Object-Relational Mapping, API Design, PostgreSQL, Scalability, Maintainability, Database Design, Software Architecture, Software Design Patterns, Data Validation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, Leadership Studies, Sprint Planning, Project Management Software, Continuous Improvement Process, Communication
Intermediate · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Looker (Software), Data Compilation, Data Visualization Software, Data Management, Dashboard, Data Integration, Data Manipulation, Analysis, Query Languages, Network Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Azure Active Directory, Microsoft Azure, Platform As A Service (PaaS), Cloud Applications, Cloud Development, Cloud Deployment, SQL Server Integration Services (SSIS), Active Directory, Cloud Services, Identity and Access Management, Application Development, Data Store, Application Deployment, Authentications, Data Integration, Data Storage Technologies, Cloud Storage, Debugging, Data Persistence, File Transfer Protocol (FTP)
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Cloud Infrastructure, Cloud Deployment, Cloud Computing, Cloud Services, Virtual Networking, Cloud Management, Virtual Machines, Virtualization, Application Deployment, Data Migration, Disaster Recovery, Cloud Storage, Dynamic Host Configuration Protocol (DHCP), Containerization
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Performance Measurement, Business Analysis, Business Strategy, Accounting, Business Communication, Organizational Strategy, Product Lifecycle Management, Innovation, Marketing Analytics, Marketing, Data Analysis, Consumer Behaviour
Beginner · Course · 1 - 3 Months