• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Call Center Experience

Results for "call center experience"


  • U

    University of Michigan

    Human Capital: Foundations and Essentials

    Skills you'll gain: Human Capital, Human Resources, Human Resources Management and Planning, Human Resource Strategy, Human Resource Management, HR Tech, People Analytics, Employee Engagement, Workforce Development, Compensation Management, Compensation and Benefits, Occupational Safety And Health, Legal Risk, Labor Law, Organizational Leadership, Health And Safety Standards, Communication Strategies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Digital Business Marketing with Easil

    Skills you'll gain: Photo Editing, Facebook, Digital Advertising, Graphic Design, Marketing Design, Marketing Materials, Online Advertising, Social Media Content, Social Media Marketing, Advertising, Social Media, Digital Marketing Tools, Dashboard, Marketing, User Accounts, Business

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • L

    Logical Operations

    Cisco Implementation and Administration (CCNA 200-301)

    Skills you'll gain: Network Troubleshooting, Network Administration, Network Security, Network Architecture, TCP/IP, Network Routers, Computer Networking, Network Routing, Virtual Local Area Network (VLAN), Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Local Area Networks, Network Switches, Networking Hardware, Network Infrastructure, IT Automation, Network Protocols, Routing Protocols, Hardware Troubleshooting, Network Model

    4.3
    Rating, 4.3 out of 5 stars
    ·
    8 reviews

    Beginner · Specialization · 1 - 3 Months

  • S

    SkillUp

    Cybersecurity Awareness

    Skills you'll gain: Computer Security Awareness Training, Security Awareness, Cybersecurity, Cyber Attacks, Cyber Threat Intelligence, Incident Response, Cyber Risk, Responsible AI, Data Ethics, Threat Management, Threat Detection, Malware Protection, Information Systems Security, Network Security, Security Controls, Data Security, Multi-Factor Authentication, AI Security, Personally Identifiable Information, Authentications

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • D

    Dartmouth College

    Data Analytics for Digital Transformation

    Skills you'll gain: Digital Transformation, Predictive Modeling, Customer experience strategy (CX), Analytics, Predictive Analytics, Simulations, Simulation and Simulation Software, Advanced Analytics, Business Transformation, Scikit Learn (Machine Learning Library), Model Evaluation, Data-Driven Decision-Making, Operations Research, Internet Of Things, Model Training, Ethical Standards And Conduct, Cloud Computing, Data Ethics, Business Analytics, Process Optimization

    4.9
    Rating, 4.9 out of 5 stars
    ·
    32 reviews

    Intermediate · Specialization · 3 - 6 Months

  • N

    Northwestern University

    Organizational Leadership Capstone

    Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Stakeholder Communications, Cross-Functional Team Leadership, Organizational Leadership, Market Opportunities, Customer experience improvement, Business Leadership, Culture Transformation, Initiative and Leadership, Strategic Decision-Making, Strategic Leadership, Leadership, Leadership Development, Case Studies, Design Thinking, Contingency Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    113 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Enhance Student Learning with Interactive Lessons in Nearpod

    Skills you'll gain: Learning Management Systems, Education Software and Technology, Digital pedagogy, Real Time Data, Google Workspace

    4.8
    Rating, 4.8 out of 5 stars
    ·
    48 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Goodwill Industries International

    Supporting Clients

    Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, Professional Networking, Branding, Negotiation, Writing, Resource Utilization, Financial Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    60 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    Illinois Tech

    Operating System Virtualization - Master's

    Skills you'll gain: Virtualization, Virtualization and Virtual Machines, Virtual Machines, Virtual Networking, Data Centers, Virtual Local Area Network (VLAN), Data Storage Technologies, Data Storage, Data Infrastructure, Servers, Virtual Reality, Memory Management, Network Switches, iSCSI Configuration, Remote Access Systems, Computer Hardware

    Build toward a degree

    4.9
    Rating, 4.9 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 3 Months

  • 2

    28DIGITAL

    Sustainable Digital Innovation

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Transformation, Digital Transformation, Sustainable Development, Innovation, Governance, Stakeholder Engagement, Business Strategy, Business Modeling, Market Opportunities, Value Propositions

    4.5
    Rating, 4.5 out of 5 stars
    ·
    200 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Basic Game Development with Levels using Scratch

    Skills you'll gain: Event-Driven Programming, Video Game Development, Debugging, Game Design, Animation and Game Design, Program Development, Algorithms, Computer Programming, Problem Solving, Design, Computer Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    142 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    Universidade de São Paulo

    Off the Clock: The Many Faces of Time

    Skills you'll gain: Cultural Diversity, Culture, Anthropology, Aesthetics, Liberal Arts, Psychology, Physics, Biology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 3 Months

1…249250251…568

In summary, here are 10 of our most popular call center experience courses

  • Human Capital: Foundations and Essentials: University of Michigan
  • Digital Business Marketing with Easil: Coursera
  • Cisco Implementation and Administration (CCNA 200-301): Logical Operations
  • Cybersecurity Awareness: SkillUp
  • Data Analytics for Digital Transformation: Dartmouth College
  • Organizational Leadership Capstone: Northwestern University
  • Enhance Student Learning with Interactive Lessons in Nearpod: Coursera
  • Supporting Clients: Goodwill Industries International
  • Operating System Virtualization - Master's: Illinois Tech
  • Sustainable Digital Innovation: 28DIGITAL

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok